well il start with the one good thing about this hotel and that was the location, it was a 2 minute walk to downtown disney, about 15 minutes away from seaworld and discovery cove, and about 10 mins away from premium outlet mall. the hotel has complimentary bus shuttles to disney parks which was good as was worried they didnt. our check in was fairly quick and the room was ok clean and alot of room.
As for the hotel staff at the front desk well thats a complete different story dont get me wrong im not a snob in the slightest but JONATHAN is the most disgraceful rude person i have ever met in my life and i work in retail lol the only word this man/boy knows is UMMMMM he is completly oblivious to his surroundings and for someone who works in disney resort youd think hed no a hell of alot more than he did and the chewing gum with mouth wide open to rude!!. and as for BENJAMIN his little side kick no more said! also i didnt get his name but a guy on GUEST RELATIONS soooo rude i cant understand how the hell he has a job working with people, absolutley lazy and all he cares about is talking about his weekend. the ladies doing the timeshare were a hell of alot more helpful and not all staff were like this just these 3 individuals put that hotel to shame majorly!
we did speak to a nother family and they had massive holes in there room and wanted to be moved but had a hell of lot of arguing before this happened and that items of clothing went missing from there room the front desk were unhelpful and passed the blame onto night shift.
This is my 2nd time i have been to disney and when i go back im going to stick to a disney hotel the staff are alot more friendly and helpful.
oh and the walls are paper thin so it sounds like things which are upstairs may aswell be right infront of you.
- Official Description (provided by the hotel):
- A Magical Choice Among Orlando Lake Buena Vista Hotel ResortsBe immersed in magic. Experience the best of the Walt Disney World® Resort at the Wyndham Lake Buena Vista Resort. As an Official Walt Disney World® Hotel, we specialize in family-friendly amenities, impressive facilities, and uncompromising fun and service. Discover why our accommodations are the perfect choice when selecting from Orlando Lake Buena Vista hotels.Immerse Yourself in Magic!The Wyndham Lake Buena Vista is located directly across the street from the Downtown Disney® Area, a world-class entertainment-shopping-dining district. At the resort you can dine with Disney Characters for breakfast on Tuesdays, Thursdays and Saturdays from 7:30 a.m. to 10:30 a.m. Staying at this Lake Buena Vista hotel you're a quick complimentary shuttle ride from the Magic Kingdom® Park, Disney's Hollywood StudiosTM, Epcot® and Disney's Animal Kingdom® Theme Park.Splash Into Adventure!There is no need to leave the resort to experience adventure. The Aquatic Playground located at the Oasis, the resort's pool deck, is fun for children of all ages at this Orlando Family Resort. Situated on 13 meticulously landscaped, lakeside acres in the Walt Disney World® Resort in Orlando, Florida. Additionally, the hotel is only 10 minutes away from Sea World & Universal Studios and Just 17 miles from Orlando International Airport (MCO). ... more less
- Reservation Options:
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- Also Known As:
- Wyndham Lake Buena Vista Disney Springs Resort Area Orlando, Florida