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“Great Customer Service, Room not so much”

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Wyndham Lake Buena Vista Disney Springs Resort Area
Ranked #171 of 335 Hotels in Orlando
GreenLeadersSilver level
Atlanta, Georgia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Customer Service, Room not so much”
4 of 5 bubbles Reviewed 26 December 2013

I surprised my daughter for her 9th Birthday to DisneyWorld and we stayed at this Wyndham. The staff was top notch!! The staff at the desk, the bellhop, the restaurant staff were all the most impeccable that I've seen anywhere. They made us feel special!! My daughter was the princess they intended her to be, the characters came to the breakfast and spent time at each table so that ample pics could be taken.
Our room however was not up to my usual Wyndham stays in other states. The air conditioner broke down at 11:30pm and they had to replace the entire unit. With a migraine I had to wait for the gentlemen to replace it before I showered and went to bed. The housekeeper never brought us washcloths just hand towels.

Green Features: They are a green hotel which is awesome. If you want to reuse towels hang them up. Same with bed linens. They leave instructions on how to do this.
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peachfirefly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5,909 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Tampa
1 review
4 of 5 bubbles Reviewed 26 December 2013

Fab location to Downtown Disney plus can rent mobility scooter in the lobby ..Excellent for the elderly.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank nuyoricanTampa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyndham Lake Buena Vista Disney Springs Resort Area

Property: Wyndham Lake Buena Vista Disney Springs Resort Area
Address: 1850 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830-8406
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Green Hotel in Orlando
#38 Top resorts Hotel in Orlando
#48 Luxury Hotel in Orlando
#115 Business Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wyndham Lake Buena Vista Disney Springs Resort Area 4*
Number of rooms: 626
Official Description (provided by the hotel):
A Magical Choice Among Orlando Lake Buena Vista Hotel ResortsBe immersed in magic. Experience the best of the Walt Disney World® Resort at the Wyndham Lake Buena Vista Resort. As an Official Walt Disney World® Hotel, we specialize in family-friendly amenities, impressive facilities, and uncompromising fun and service. Discover why our accommodations are the perfect choice when selecting from Orlando Lake Buena Vista hotels.Immerse Yourself in Magic!The Wyndham Lake Buena Vista is located directly across the street from the Downtown Disney® Area, a world-class entertainment-shopping-dining district. At the resort you can dine with Disney Characters for breakfast on Tuesdays, Thursdays and Saturdays from 7:30 a.m. to 10:30 a.m. Staying at this Lake Buena Vista hotel you're a quick complimentary shuttle ride from the Magic Kingdom® Park, Disney's Hollywood StudiosTM, Epcot® and Disney's Animal Kingdom® Theme Park.Splash Into Adventure!There is no need to leave the resort to experience adventure. The Aquatic Playground located at the Oasis, the resort's pool deck, is fun for children of all ages at this Orlando Family Resort. Situated on 13 meticulously landscaped, lakeside acres in the Walt Disney World® Resort in Orlando, Florida. Additionally, the hotel is only 10 minutes away from Sea World & Universal Studios and Just 17 miles from Orlando International Airport (MCO). ... more   less 
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Also Known As:
Wyndham Lake Buena Vista Disney Springs Resort Area Orlando, Florida

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