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“Good things and some inconvenience”

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Wyndham Lake Buena Vista Disney Springs Resort Area
Ranked #171 of 338 Hotels in Orlando
GreenLeadersSilver level
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6,037 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (884)
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Houston, Texas
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 April 2014

I had the unfortunate luck of having to travel here for a business meeting. Room was booked in advance. After the awful plane ride, I wanted to upgrade the room at whatever cost- No can do, the rooms are all the same. At least the desk staff put me in the top floor, but the room backs (and the bed inside the room) to the elevator shaft, so it sounds like people are hitting the walls/ doing construction ALL DAY AND NIGHT. If you need a hotel cheaply priced for the area and you have a ton of kids, etc then this might be the place for you. If you are here for ANYTHING else than Disney, do yourself a favor and spend a little extra and go to some of the other options nearby. I wish I could have!

  • Stayed February 2014, travelled on business
    • Value
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    • Cleanliness
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Helpful?
Thank ChrisnAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this review, 11 April 2014
Thank you for writing a review regarding your recent experience with us. I'm sorry to hear that you were inconvenienced by the noisy elevator. Please know that I will bring this to the attention of our maintenance team so we can quickly remedy the issue. If you should decide to visit the Orlando area again for leisure please let us know.
Sincerely,
Helen Bivans
Voice of the Customer
hbivans@wyndhamlbv.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surfers Paradise, Australia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 April 2014

Room was fine but service is not good. We have been here for 2 days and despite asking on more than one occasion for 4 towels for 4 people we keep getting given only 2. After calling to ask for towels I had to go to reception to ask after the first 1.5 hrs waiting. It's now 8 pm and my child still cannot take a bath. Sad that such a basic need cannot be filled. Would not stay here again.

Room Tip: Bring your own towels
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Natalie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this review, 11 April 2014
Thank you for sharing your feedback with us. Please accept my sincerest apologies for any Housekeeping shortfalls you may have encountered while you were staying with us. Please be assured that I will contact our Executive Housekeeper regarding your concerns. If you should need immediate assistance please contact our voice of the customer Helen at hbivans@wyndhamlbv.com.
We appreciate your business and we would like to have another opportunity to serve you.
Sincerely,
Helen Bivans
Voice of the Customer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

I booked a room with the "Disney view," we had dinner at downtown Disney which was nice and convenient to the hotel. We purposely rushed back to our room early to see the disney fireworks from our room- however to my disappointment was not really able to see anything. I booked this room for my husband's bday shop specifically for that reason so was disappointed. Other than that - since we live here the hotel was nice & enjoyed being a tourist for the weekend.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
1 Thank mssmith22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this review, 11 April 2014
Thank you for sharing your feedback with us following your recent visit. I'm so sorry to hear that you didn't get to see the fireworks very well from your room. Please accept our sincere apologies for any disappointment you may have encountered as a result. When time permits, please feel free to reach out to Helen our voice of the customer at hbivans@wyndhamlbv.com so we may have an opportunity to speak with you further regarding your experience. Otherwise, I'm glad you enjoyed the closeness to downtown Disney and we'd like to welcome you back anytime.
Sincerely,
Helen Bivans
Voice of the Customer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami
Level 6 Contributor
86 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 9 April 2014

If you stay here, you are 100 meters away from Downtown Disney. The rooms are clean and comfortable. The staff is great. The parking is $8/day, which is cheap by Disney standards. There is a bus shuttle service to all the Disney parts, they run at the top and bottom of the hour. They do have a Disney Character breakfast; we got Goofy and Pluto while we were there (Buffet breakfast, $25/person). $ 18/day resort fee.

I will stay here again.

Room Tip: Ask for a high floor , and not the "motel" wings.
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  • Stayed April 2014, travelled with family
    • Value
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Helpful?
2 Thank miamiair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this review, 10 April 2014
Thank you for sharing your very nice comments with us. Please know that we appreciate your business and we welcome you back to stay again.
Sincerely,
Helen Bivans
Voice of the Customer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lake Buena Vist
1 review
Reviewed 9 April 2014

Rooms in tower were clean and comfotable, prices were good. Free shuttle from hotel to Disney parks is a nice bonus.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this review, 10 April 2014
Thank you for the very nice review. We appreciate your business and we welcome you back to stay with us anytime.
Sincerely,
Helen Bivans
Voice of the Customer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Lake Buena Vista Disney Springs Resort Area

Property: Wyndham Lake Buena Vista Disney Springs Resort Area
Address: 1850 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830-8406
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Green Hotel in Orlando
#36 Top resorts Hotel in Orlando
#47 Luxury Hotel in Orlando
#115 Business Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:4 star — Wyndham Lake Buena Vista Disney Springs Resort Area 4*
Number of rooms: 626
Official Description (provided by the hotel):
A Magical Choice Among Orlando Lake Buena Vista Hotel ResortsBe immersed in magic. Experience the best of the Walt Disney World® Resort at the Wyndham Lake Buena Vista Resort. As an Official Walt Disney World® Hotel, we specialize in family-friendly amenities, impressive facilities, and uncompromising fun and service. Discover why our accommodations are the perfect choice when selecting from Orlando Lake Buena Vista hotels.Immerse Yourself in Magic!The Wyndham Lake Buena Vista is located directly across the street from the Downtown Disney® Area, a world-class entertainment-shopping-dining district. At the resort you can dine with Disney Characters for breakfast on Tuesdays, Thursdays and Saturdays from 7:30 a.m. to 10:30 a.m. Staying at this Lake Buena Vista hotel you're a quick complimentary shuttle ride from the Magic Kingdom® Park, Disney's Hollywood StudiosTM, Epcot® and Disney's Animal Kingdom® Theme Park.Splash Into Adventure!There is no need to leave the resort to experience adventure. The Aquatic Playground located at the Oasis, the resort's pool deck, is fun for children of all ages at this Orlando Family Resort. Situated on 13 meticulously landscaped, lakeside acres in the Walt Disney World® Resort in Orlando, Florida. Additionally, the hotel is only 10 minutes away from Sea World & Universal Studios and Just 17 miles from Orlando International Airport (MCO). ... more   less 
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Also Known As:
Wyndham Lake Buena Vista Disney Springs Resort Area Orlando, Florida

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