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Wyndham Lake Buena Vista Disney Springs Resort Area
Ranked #158 of 340 Hotels in Orlando
GreenLeadersSilver level
Reviewed 18 June 2014

Overall it is a nice place to stay. We have stayed here before but this last stay the guests next to us were a bit loud during the evening so it made it difficult to sleep.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Marianna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this reviewResponded 20 June 2014

Thank you for taking the time to review our hotel following your recent visit. I'm sorry to hear that the nearby guests were loud and made it hard to sleep. Please accept our sincerest apologies for any inconvenience you may have experienced as a result. Please be assured that your comments will be shared with our management team. If your travel plans should bring you back to the Orlando area please don't hesitate to contact us.
Sincerely,
Helen Bivans
Voice of the Customer

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2,799 - 2,805 of 6,282 reviews

Reviewed 18 June 2014

Overall our family of four had a good time using a Groupon deal. This "resort" is close to downtown Disney, has shuttles to the theme parks and downtown. Rooms were comfortable, but a bit small. The maximum size bed is two doubles or single king so a bit of squeezing for two adults and two kids. The pool area was a blast for our little ones ages 4+5 years old and we spent one day just doing that.The bathroom is also a bit cramped if more than two people are staying in the room. Our son constantly sneezed in the room almost the entire 4 days and when we checked the vents they were very very dusty. Filters should be changed more often.

Unfortunately, the fire alarm went off during our stay when we were trying to return to our rooms from the pool due to a lightning storm so we couldn't back to our rooms and were stuck outside waiting for them to clear the hotel for about an hour. Wet, two small children freaking out, was not fun, but alarms do happen. Heard the fire marshal saying that the hotel had covered some vents with plastic in the kitchen area which is a violation so someone in management should not be happy about that.

Be warned that valet and the front desk will tell you that parking is $8 either by self park or by valet. This is misleading to say the least. Self parking is included in your $18 a day resort fee (even says so in the room manual), valet parking is $8 additional to what you already pay in your resort fee so not sure why they tell people this..oh yah to make a quick buck.

  • Stayed: June 2014, travelled with family
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1  Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this reviewResponded 21 June 2014

Thank you for taking the time to share your feedback with us following your recent visit. Please accept our sincere apologies for any inconvenience you may have experienced while you were here. I can assure you that your comments were reviewed by our management team and all concerns were addressed immediately.
If you should need further assistance please contact our voice of the customer at hbivans@wyndhamlbv.com.
Sincerely,
Helen Bivans
Voice of the Customer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

This line of hotels are just amazing. Last time we went back to Orlando we wanted to stay here and it was booked! The first time we were there, the stay was amazing! The room was huge, had an oven, sink, plates, small table w/2 chairs, a small living room set and huge bathroom! the free breakfast was a hit with all the families as well, lots of options (even for picky eaters) and the little cocktail hour 5-7 PM with free beer and other snacks seemed to be a hit! The hotel is close to all main attractions and VERY close to restaurants, drug stores etc.

  • Stayed: December 2013, travelled with family
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Thank Monica E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this reviewResponded 19 June 2014

Thank you for the very nice review. I'm glad to hear you enjoyed your stay with us. We appreciate your business, please come again.
Sincerely,
Helen Bivans
Voice of the Customer

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Reviewed 17 June 2014

From the time we pulled up at the front doors of the Wyndham Lake Buena Vista we were made to feel right at home. The attendant was extremely helpful and pleasant, the check in representative did a marvelous job answering the many questions we had. The staffers who helped with breakfast went above and beyond. The banquet staff was extremely patient and respectful, especially to our young children who had many requests. The room accommodations were awesome; and housekeeping served us well even when we called at midnight!! Such a pleasant experience, we will be sure to be back at the Wyndham Lake Buena Vista. Thank you for making us feel right at home!!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Melanie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this reviewResponded 19 June 2014

Thank you for taking the time to write a review following your recent visit. We are very pleased to hear that you enjoyed your stay. We would like to welcome you back to visit again.
Sincerely,
Helen Bivans
Voice of the Customer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Christy F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this reviewResponded 19 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 June 2014

Appropriate room for a one night stay. I did not like to be charged for use of the parking lot, or with the resort charge since I was at a conference and unable to use the resort.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Andres N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this reviewResponded 18 June 2014

Thank you for taking the time to review our hotel. I'm glad to hear that you enjoyed your stay with us. However, I'm sorry for any inconvenience you may have experienced with the parking and resort fees. Please be assured that I will share your comments with our management team.
If your travel plans should bring you back to the Orlando area for business or leisure please let us know.
Sincerely,
Helen Bivans
Voice of the Customer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

We stayed here for 5 nights. The location is great (5 minute walk to Downtown Disney)). We stayed in the tower after reading the many reviews on here and are glad we did. We were able to check in early upon arrival. Every staff member we encountered was helpful and pleasant. We did not have a car so did not have to pay for or haste with valet.

The room was clean, if a little dated. The mattresses left a little to be desired. We are used to sleeping on a temperpedic, so hotel beds are always tough for us to adjust to.

Our son loved the pool which is very large. The fitness room was also adequate. The busses worked pretty well for us to the parks.

Overall it was a very nice day. The rooms and hallways could definitely be renovated, but we would definitely not hesitate to return.

Room Tip: We signed up for Wyndham Rewards prior to our trip and were able to get half the resort fee waived...
See more room tips
  • Stayed: June 2014, travelled with family
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Thank pfanny37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helen B, Manager at Wyndham Lake Buena Vista Disney Springs Resort Area, responded to this reviewResponded 18 June 2014

Thank you for taking the time to review our hotel. I'm glad to hear you enjoyed your visit with us. If you should decide to visit the Orlando area again please feel free to reach out to hbivans@wyndhamlbv.com for assistance.
Sincerely,
Helen Bivans
Voice of the Customer

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham Lake Buena Vista Disney Springs Resort Area

Address: 1850 Hotel Plaza Boulevard, Lake Buena Vista, Orlando, FL 32830-8406
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Green Hotel in Orlando
#36 Top resorts Hotel in Orlando
#48 Luxury Hotel in Orlando
#115 Business Hotel in Orlando
Price Range: £106 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Lake Buena Vista Disney Springs Resort Area 4*
Number of rooms: 626
Official Description (provided by the hotel):
A Magical Choice Among Orlando Lake Buena Vista Hotel ResortsBe immersed in magic. Experience the best of the Walt Disney World® Resort at the Wyndham Lake Buena Vista Resort. As an Official Walt Disney World® Hotel, we specialize in family-friendly amenities, impressive facilities, and uncompromising fun and service. Discover why our accommodations are the perfect choice when selecting from Orlando Lake Buena Vista hotels.Immerse Yourself in Magic!The Wyndham Lake Buena Vista is located directly across the street from the Downtown Disney® Area, a world-class entertainment-shopping-dining district. At the resort you can dine with Disney Characters for breakfast on Tuesdays, Thursdays and Saturdays from 7:30 a.m. to 10:30 a.m. Staying at this Lake Buena Vista hotel you're a quick complimentary shuttle ride from the Magic Kingdom® Park, Disney's Hollywood StudiosTM, Epcot® and Disney's Animal Kingdom® Theme Park.Splash Into Adventure!There is no need to leave the resort to experience adventure. The Aquatic Playground located at the Oasis, the resort's pool deck, is fun for children of all ages at this Orlando Family Resort. Situated on 13 meticulously landscaped, lakeside acres in the Walt Disney World® Resort in Orlando, Florida. Additionally, the hotel is only 10 minutes away from Sea World & Universal Studios and Just 17 miles from Orlando International Airport (MCO). ... more   less 
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Wyndham Lake Buena Vista Disney Springs Resort Area Orlando, Florida

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