Honestly everything was great. Location is great. Check-in was fast and easy, staff was friendly. The only thing that bugged the heck out of me was the night staff in the restaurant. Me and my husband went in the morning to have breakfast and everything was great. The food wasn't that great but the woman and man in the morning were really nice, especially the woman. Fast forward to night time: me and my husband decided to have dinner at the on-site restaurant since we've been out the whole day shopping. It was the worst service I've had. This big fat guy came out of the kitchen with a plate full of food and sat close to us and ate everything right in front of everyone and after he was done he left his dirty plate on the table. I'm sorry I don't work in a hotel I sure know that that's not okey! & then later on I see the same guy come out of the kitchen and went straight to the bar to talk to the bar tenders & started drinking beer & starting talking and joking to the ladies at the bar like if he was a guest. That was just plain unprofessional.
- Official Description (provided by the hotel):
- Stay at this stylish Orlando, Florida hotel situated close to SeaWorld(R), Universal Studios(R) and the Disney(R) Theme Parks. Welcome to the Best Western Orlando Gateway Hotel, the "Gateway to Orlando Attractions" in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios, the Islands of Adventure theme park and the Hard Rock Amphitheatre where visitors can enjoy local concerts. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO(R) and free high-speed Internet access. Hotel guests will find great dining onsite at the hotel's restaurant or cocktail lounge. The hotel is also ideal for group travel with full-business services and meeting facilities, perfect for conferences, family reunions and other events. The Best Western Orlando Gateway Hotel also features a fitness center, guest laundry and tennis and basketball courts. Guests staying at the Best Western Orlando Gateway Hotel will be less than ten miles from local attractions such as the Walt Disney World Resort and Theme Parks, SeaWorld, Discovery Cove and Disney's the Wide World of Sports. Corporate travelers staying at this Florida hotel will be close to the Orlando/Orange County Convention Center, Coleman Aerospace, L-3 Communications and Lockheed Martine Missiles and Fore Control. Hotel guests will also enjoy sky diving at the indoor Sky Venture, less than one mile away.The Best Western Orlando Gateway Hotel is proud to offer superior customer service and a convenient location in Orlando. Make a reservation today and save! ... more less
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- Also Known As:
- Best Western Orlando Gateway Hotel Florida
- Clarion Orlando
- Clarion Hotel Universal
- Orlando Clarion