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Best Western Orlando Gateway Hotel
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Reviews (3,015)
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1,035
1,205
527
156
92
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1,035
1,205
527
156
92
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1,170 - 1,175 of 3,015 reviews
Reviewed 12 June 2014

The days at the hotel Best Western were incredible, the staff are very helpful and antenciosos, besides being clean, organized and pleasant! The leisure area is wonderful and great location! recommend !!

  • Stayed: June 2014, travelled with family
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Thank Karoline Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this reviewResponded 23 June 2014

Dear Karoline,

Thank you very much for your review. I was pleased to read that you thoroughly enjoyed your stay with us. We look forward to seeing you again soon.

Sincerely,

Bill Jones, CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

Fantastic hotel and very friendly staff who are always pleasant and smiling.Staff were very helpful regarding the best places to shop.Very nice pool area which never seemed to be overcrowded.Very clean and comfortable rooms with fridge and microwave.If you are looking for a hotel in the International Drive area then this is the one for you.Will definately be back.

  • Stayed: June 2014, travelled as a couple
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1  Thank BRIANKELLY2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this reviewResponded 23 June 2014

Dear BrianKelly,

I appreciate your business and the kind review. I was glad to read that you enjoyed your stay with us and I will pass your comments on to our staff.

I look forward to seeing you again soon!

Sincerely,

Bill Jones, CHA
General Mabager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

decent hotel, not great, nice location, lobby better than rooms, less than $50 good deal, more not worth it. Not sure if my sons bed had bed bugs, mine was fine, could have been better taken care of. Didn't do the hotel breakfast or eat or drink in house.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank 863harryd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this reviewResponded 23 June 2014

Dear 863HarryD,

Thank you for taking the time to review our hotel. I have sent you an e-mail inquiring which room you stayed in. I certainly want to make sure that our pest control company gets in the room and inspects. I do hope that when you are staying in the area again that you will give us the opportunity of providing you with clean, comfortable and affordable accommodations.

Sincerely,

Bill Jones, CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

The hotel was great and the staff was very friendly. The hot buffet breakfast for $9 was a great value, especially compared to the usual hotel restaurant prices and the food was decent. I had reserved a handicap accessible bathroom with 2 beds but when I got there they told me that all the handicap rooms had only a king bed and we had 4 people and this would absolutely not work. And we needed the handicap bathroom because of my husband. The hotel clerk, Dianna, gave us adjoining rooms; one being the handicap bathroom with king bed and the other one had 2 beds. She was very pleasant and friendly and all the other staff were as well.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this reviewResponded 23 June 2014

Dear Sarah C.

Thank you for taking the time to review our hotel after your recent stay in Orlando. I was pleased to read that you found our staff very friendly and that they were able to get you a connecting room. Good to see that you took advantage of our breakfast buffet and that you loved our location.

Once again, thank you for your business and we hope to see you again real soon.

Sincerely,

Bill Jones, CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

I plan to stay at this hotel again in the future when vacationing in this area. Close to Universal Studios, Wet N Wild, Florida Mall, and the airport. It was clean and comfortable for a great value of less than $100.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this reviewResponded 23 June 2014

Dear Michelle,

I was glad to see that you enjoyed your stay with us and that you would return. I will pass your comments on to our staff. Thank you for your review and we hope to see you soon.

Sincerely,

Bill Jones, CHA
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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