We booked this hotel online back in June after looking for a location to stay while taking a vacation to Orlando to Universal studios, Islands of Adventure and Legoland Florida. The stay was great. We were always greeted with friendly hotel staff who were always helpful in making things good for our visit. We stayed on the 7th floor. Everything worked great and the beds were extremely comfortable. The only issue that we experienced during our week stay was the Air Conditioner in our room made the floor a bit wet, but on our checkout the front desk adjusted our bill because of the AC making the floor wet. The AC still kept the room cool.
I read other reviews about people saying "Don't waste your time" with the free shuttle to Universal- but I will say that it worked great and runs on the specified times like clockwork. If you are going on vacation to Universal- TAKE THE FREE SHUTTLE. It is complements of the hotel and runs several times a day both in the morning and the evening. All you need to do is go to the Ticket booth in the Hotel lobby. The best time to get your free passes is in in the morning around 7:30 AM-7:45 AM; as it can be busy with groups getting ready to board the bus to go the parks. You will just need to let the attendant know how many are in your group and then make sure you are in the hotel lobby at least 10 minutes prior to the schedule bus arrival. Then the bus will take you and your party to Universal for the day. You have now saved a parking fee and not having to drive your own vehicle to Universal. When you leave in the afternoon or the late evening, the last bus run back to the hotel is 8:00 PM. Even though the parks are normally open until 10PM- if you go to the parks early when they open between 8-9AM; by 6PM you will be ready to back to the hotel.
Overall- if you are looking for a decent hotel with a pool, jacuzzis, laundry facilities, a deli, restaurant, microwaves in the rooms and micro fridges, and a great staff; the Best Western Orlando Gateway is a great hotel. I would recommend this to a family if someone asked for a recommendation.
While we were there- the staff even enrolled me into the Best Western Rewards program too, at no cost to me.
A great value for a family vacation.
- Official Description (provided by the hotel):
- Stay at this stylish Orlando, Florida hotel situated close to SeaWorld(R), Universal Studios(R) and the Disney(R) Theme Parks. Welcome to the Best Western Orlando Gateway Hotel, the "Gateway to Orlando Attractions" in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios, the Islands of Adventure theme park and the Hard Rock Amphitheatre where visitors can enjoy local concerts. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO(R) and free high-speed Internet access. Hotel guests will find great dining onsite at the hotel's restaurant or cocktail lounge. The hotel is also ideal for group travel with full-business services and meeting facilities, perfect for conferences, family reunions and other events. The Best Western Orlando Gateway Hotel also features a fitness center, guest laundry and tennis and basketball courts. Guests staying at the Best Western Orlando Gateway Hotel will be less than ten miles from local attractions such as the Walt Disney World Resort and Theme Parks, SeaWorld, Discovery Cove and Disney's the Wide World of Sports. Corporate travelers staying at this Florida hotel will be close to the Orlando/Orange County Convention Center, Coleman Aerospace, L-3 Communications and Lockheed Martine Missiles and Fore Control. Hotel guests will also enjoy sky diving at the indoor Sky Venture, less than one mile away.The Best Western Orlando Gateway Hotel is proud to offer superior customer service and a convenient location in Orlando. Make a reservation today and save! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Orlando Gateway Hotel Florida
- Clarion Orlando
- Clarion Hotel Universal
- Orlando Clarion