We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“If you have allergies, stay far, far away!!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Extended Stay America - Orlando Theme Parks - Major Blvd.
Ranked #241 of 340 Hotels in Orlando
Reviewed 7 June 2014

I have allergies, but have had no problems staying in a pet-friendly hotel. The problem is that, unlike other hotels, this hotel doesn't have specific rooms it uses for pets.

When I tried to sleep, I had an immediate and severe allergic reaction and ended up being treated at a local hospital.

And, it wasn't a good thing that there was no information around as to where the hospitals were. There is no front desk attendant after 11pm and I had to call 911 to try to find out where it was.

Lucky to have made it through this stay and still being treated for it.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Midwesterner007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this reviewResponded 11 June 2014

I received a copy of your review, and wanted to take a moment to personally respond. I am very sorry that your allergies acted up while staying at our hotel. Please know, we do have specific rooms for guests with pets to stay in. I am sorry if this was not communicated to you properly at check-in and will work with the staff to ensure it is moving forward. Still, we will work to clean these rooms even better, so that they do not affect our other guest rooms in the future.

We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at ous@extendedstay.com. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (564)
There are newer reviews for Extended Stay America - Orlando Theme Parks - Major Blvd.
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

170 - 176 of 564 reviews

Reviewed 6 June 2014

Very close to Universal Studios, lot of fast food places around and shopping mall isn't far. Very clean and staff is friendly. Our stay did not have house keeping, but we could get fresh towels anytime. Breakfast had the basics. I have already recommend to friends and family.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Natalia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this reviewResponded 10 June 2014

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our location, your clean room and our friendly staff. Still, I apologize if our housekeeping services did not meet your expectations. Your comments will be useful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014 via mobile

First off, the staff was very pleasant and helpful. The room was clean and tidy when I checked in. When I stay at some places that have late night key card security, it rarely is functional, which means I see people wandering in and out of some hotels all hours. The Extended Stay's security was top notch. Overall, a great and economical place to stay. I will use it again when I come back in October!

Stayed: June 2014, travelled on business
Thank Chet A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

I stayed here for 6 nights with my family. There are 2 extended stay right next to each other. We stayed at 5620 Major blvd. Unfortunately I have nothing great to write about this hotel. After every tiring theme park outing, we would go there just to sleep.

I had several issues and none were resolved during my 6 night stay.

(a). As soon as air conditioning was turned on, there was an odor of seafood. Me and my family being vegetarian, we just couldnt stand it. Called desk immdly and never got resolved till I checked out. No alternate room was provided. Never used airconditioning during my entire stay. It was hard to sleep each night after tiring theme park visits.

(b) out of 6 days, toilet got clogged 3 times (11pm, 6am and once just before checkout at 11.30pm). Called desk and Mellisa asked us to come over, pickup the suction and do it ourselves ... what ?? I was very upset and after several calls, she came over and got it fixed. I sympathize her situation too as there are no 24 hrs facilities support onsite.

(c) bathroom door lock is broken. Never got fixed as they had to replace the entire unit.

(d) breakfast: mini muffin's are severed which is ok. When I took 4 muffin's, one of the staff told me, not to take 4 as they will run short for other customers.

(e) no laundry basket provided in the room ; not a big deal but thought will mention this for long term guests.

(f) no business center to print boarding pass, theme park tickets etc., being in Orlando, these are basic essential service I would expect from any basic hotel.

(g) elevator was broken for 3 days (5/20, 5/21 and 5/22). No backup elevator. So bit of a challenge for us carrying down our 50lbs baggage (international travel). No staff was available to help us bring the luggage to the lobby.

Room Tip: I heard the other extended stay is better than this one with swimming pool etc., try it out. Me bein...
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Trajet T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this reviewResponded 3 June 2014

Trajet - The feedback provided in your review is much appreciated. Please accept our most sincere apologies for the multiple issues you experienced during your recent stay with us including the broken elevator, the smell from the A/C unit as well as the toilet and the bathroom door not working properly. As this hotel’s manager, I can assure you that I have discussed these issues with my front desk and maintenance personnel and we are working to correct them.

The staff and I appreciate your comments, as it will only help us to improve. I invite you to contact me, at ous@extendedstay.com, if you have any additional comments. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2014

The room was amazing and everything started out great. We called for a Cab and front desk contacted a Private Taxi. An unmarked car. The Private taxi charges 3 times more to cross the street to Citywalk. He pays the front desk commission for recommending him. Don't get into the car they will try and tell you that a cab takes longer. There are so many cabs around that area that it doesn't make sense. You can get a cab in less than 10 minutes. Don't let them trick you!!!!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank deidretravelsbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this reviewResponded 3 June 2014

I appreciate you taking the time to write a review of your experience with us. I am happy you found your room to be so amazing; however, I'm so disappointed about your experience with the taxi. Please accept my apology. In response, I am training the staff to utilize taxi companies that are more affordable moving forward.

Thank you very much for bringing this to our attention. If you have any additional feedback, please reach out to me at ous@extendedstay.com. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

We travel to Orlando for the long weekend with our 2 dogs and this seems like a good place to stay... And we were not wrong this place was great. Great prices and great location, staff is very friendly and rooms are clean and nice. I for sure recommend this place and will go back!!

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EduinCcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this reviewResponded 29 May 2014

Thank you for posting such a great review of our hotel. I am proud of our team for providing quality service during your stay and I'm happy the combination of location, great prices and cleanliness, made your stay a pleasant one.

The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014 via mobile

Me and my sister stayed here and it was beautiful. The room was clean,bathroom was clean,and the kitchen was clean. I'm a clean freak, it was on point. We really enjoyed our stay. My next visit this will be the place for me. The staff was also excellent.

Stayed: February 2014, travelled with family
1  Thank Lisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_11525, General Manager at Extended Stay America - Orlando Theme Parks - Major Blvd., responded to this reviewResponded 29 May 2014

Thank you for taking the time to write a review of our hotel. I am glad to hear that you found our hotel to be clean and our staff to be excellent during your visit with us. I will be sure to share your kind remarks with our entire team. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Orlando hotels
Florida Center
Best Western Plus Universal Inn
Clarion Inn & Suites
#122 of 340 in Orlando
458 reviews
Show Prices
Show Prices
Show Prices
Florida Center
Comfort Suites
Comfort Suites
#128 of 340 in Orlando
649 reviews
Florida Center
Hyatt Place Orlando Universal
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Orlando Theme Parks - Major Blvd.? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Orlando Theme Parks - Major Blvd.

Address: 5620 Major Blvd, Orlando, FL 32819-7959
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #241 of 340 Hotels in Orlando
Price Range: £62 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando Theme Parks - Major Blvd. 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Extended Stay America - Orlando-Universal Studios features 123 guest rooms with fully equipped kitchens, recliner, free wifi, and a guest laundry. The hotel is within a mile of Universal Studios, and conveniently close to the Orlando Convention Center, Sea World, and Disney parks. An I-Ride trolley stop is located at the entrance to the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Extended Stay, Travel Republic (UK), TripOnline SA, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Extended Stay America - Orlando Theme Parks - Major Blvd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay America Orlando-Universal Studios Hotel Orlando
Extended Stay Orlando
Orlando Extended Stay
Extended Stayamerica Orlando
Extended Stay America - Orlando Theme Parks - Major Blvd. Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing