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“A rudimentary stay.” 3 of 5 bubbles
Review of Comfort Suites UCF / Research Park

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Comfort Suites UCF / Research Park
Ranked #31 of 335 Hotels in Orlando
Certificate of Excellence
West Palm Beach, Florida
Level Contributor
145 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“A rudimentary stay.”
3 of 5 bubbles Reviewed 25 April 2012

I'd not stayed at a Comfort Suites before, but needed to, as we had a meeting at the Inn. I regret having done so.
The first thing one notices are the pillows! They are the silliest thing you've ever seen: throw pillows half the size of regular pillows, thin and weak little puffs of white lost at the head of the bed. Why would an inn offer 14"x14" bed pillows? It can't possible save them much overhead.
The in-the-wall air conditioner was amazingly loud: it had three settings: off, 737, and "impending earthquake". It also did not have an "on" setting, so the noise cycled on and off throughout the night, waking us each time it turned on or off. The only good news about the noise level was that when it roared awake, it covered the late-night noise of the BBQ and bar across the street.
Staff appeared friendly and willing, and they attempt to keep the place up, but you can tell they're kept on a tight tether, and not allowed to waste one penny on niceties (other than the packaged "pretties" mandated in the big-box, "hotel package" that came the day they opened.
The hotel is mostly clean, and again staff is good, but the is not what one would expect for the money; there are much better hotels in the area for little more money.
The breakfast, by the way, is a good attempt at meeting the needs of their guests. While the food is basic, and little of it is fresh, it's still a convenience and is adequate. I had no idea you can buy mass-produced "toaster omelets", with no evidence they'd touched a griddle, much less a chicken, but now I know.
Stay here if you must, but there are better options.

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bangtherocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Comfort Suites UCF / Research Park, responded to this review, 26 June 2012
We do appreciate your comments about our hotel. Thanks for saying that our staff is friendly, because we do try very hard to be friendly and accomodating to our guest. Sorry you found our pillows to small. Our new Choice package out this year (fall 2012 should remedy this issue). We purchased 15 new air conditioning units this week and have replaced over 80 % of our units in the last couple of years.
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403 reviews from our community

Traveller rating
    227
    125
    34
    12
    5
See reviews for
192
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
orlando
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 February 2012

I stayed here a few weeks ago to go to a meeting at UCF before I started classes and it was a great experience. All the staff is very friendly and helpful. The front desk staff was especially helpful (molly), telling me everything I would need to know about the hotel before I left the front desk. The rooms had just gone through renovations as well. I don't know what the rooms looked like before but they look fantastic now, very clean and up to date. The flat screens in the rooms just kill it, a great added feature. This along with the free wi-fi and breakfast had me sold. I will definitely be recommending this hotel to any visitors I have in the future.

  • Stayed January 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank veronica c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesUCF, Assistant General Manager at Comfort Suites UCF / Research Park, responded to this review, 15 February 2012
Thank you very much! Molly is an excellent employee and we are pleased she made your stay a pleasant one!
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Brandon, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 February 2012

I traveled to this comfort suites very apprehensively. Alyssa Harrell was very friendly upon arrival. She lends great recommendations for around the area. My family was traveling from Hawaii and had no idea of where to go for food, fun or entertainment. This was our first time in Florida and Alyssa helped to make sure that we had something fun to do for the evening. The rooms were very modern from the furniture to the flat screens. The price was also such a great deal for what we received! The hot breakfast was great and filling for our fun filled day and kept us going! My husband was here on business and the free wifi made it easy for him to access his emails and work related business. I would and will definately recommend comfort suites ucf/ research park to others traveling to florida!

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kalli P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesUCF, Assistant General Manager at Comfort Suites UCF / Research Park, responded to this review, 15 February 2012
Comfort Suites UCF/ Research Park takes great pride in its personable guest service. Thank you for spotlighting our Front Desk Representative Alyssa, and we're pleased you've enjoyed our recent upgrades! We will be sure to pass on this glowing review on to her and the rest of our team!
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 February 2012

I stayed at Comfort Suites UCF this past weekend when I was in town from MN visiting friends that go to UCF. The rooms were great! Everything is newly renovated and very modern and sleek looking which was a nice bonus! The wireless internet was also a bonus, as a student it was great to have high speed, dependable internet to do my work! We definitely took advantage of the FREE breakfast every morning. The front desk attendant who checked us in (Alyssa) was also really great and professional. She gave us some good recomendations for the many restaurants in the area. We also attended the guest appreciation party which was catered by Tilted Kilt, such delicious food! I would definitely come back to this hotel!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cupkait13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesUCF, Assistant General Manager at Comfort Suites UCF / Research Park, responded to this review, 15 February 2012
Thank you for the compliments! We are delighted to hear that our hotel exceeded your expectations, especially as an out-of-state traveler. We look forward to your return!
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 February 2012

My stay started out wonderfully being greeted by the receptionist (Alyssa). I was in town for the tool concert and it was a very nice comfortable hotel conviently located. The room was unforgettable with modern furnishings and free wifi. The experience ended with a delicious free hot breakfast. I will definitely go back!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Katesands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesUCF, Assistant General Manager at Comfort Suites UCF / Research Park, responded to this review, 15 February 2012
We're pleased that you've enjoyed your stay! The Team looks forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bluffton, South Carolina
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 3 February 2012

Just checked in, receptionist (Samantha) very friendly and ALL rooms are being renovated. We have a renovated room and it is EXCELLENT. Has flat screen TV, complimentary WiFi, desk with chair and separate sitting area with couch. Renovation is ongoing but should not be a problem. I would definitely recommend this location.

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesUCF, Assistant General Manager at Comfort Suites UCF / Research Park, responded to this review, 15 February 2012
Thank you for recommending our location! I'm pleased to hear our team member, Samantha, delivered a warm and charming welcome at your check-in. We've completed our facility's upgrade and look forward to additional feedback upon your return!
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Orlando, Florida
2 reviews
4 of 5 bubbles Reviewed 3 February 2012

I stayed here for 5 days. The hotel is going through renovation at this time. Julie was very helpful and always has a smile. The breakfast was very good. The whole staff was courteous, professional and friendly. The rooms are clean and very nice for the price. The hotel is quite convenient.

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank B S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortSuitesUCF, Assistant General Manager at Comfort Suites UCF / Research Park, responded to this review, 15 February 2012
Thank you for the positive review and spotlighting our team member Jule! We are pleased to hear you had such a pleasant stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites UCF / Research Park

Property: Comfort Suites UCF / Research Park
Address: 12101 Challenger Pkwy, Alafaya Trl. & Challenger Pk, Orlando, FL 32826-2706
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Orlando
#49 Business Hotel in Orlando
#119 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Suites UCF / Research Park 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The Comfort Suites UCF/Research Park is conveniently located within one mile of the University of Central Florida, the U.S. Army Program Executive Office for Simulation, Training and Instrumentation (PEO STRI), the Naval Air Systems Command (NAVAIR), Lockheed Martin Corporation, Rockwell Automation, Inc. and SAIC. The UCF Arena at Knights Plaza and Bright House Networks Stadium at UCF are located a short three minute drive from the hotel. The hotel provides direct access via State Road 408 to downtown Orlando and Orlando venues such as the Florida Citrus Bowl Stadium and the Amway Arena. Various dining, shopping and entertainment options are located in the Waterford Lakes Town Center, one mile south of the hotel. Walt Disney World attractions are 40 minutes southwest of the hotel. ... more   less 
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Also Known As:
Comfort Suites Ucf / Research Park Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suites UCF / Research Park Orlando, Florida

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