Recently I have a bad pricing experiance at ANOTHER Hotel chain not yours. I called your hotel directly and spoke to Ms Acosta.
Ms. Rachel Acosta at Orlando Comfort Suite went out of her way to confirm my stay and offer to fax me a price break down for this stay. Upon arrival, Ms. Acosta provided me a very nice quiet room. When I was ready to depart I was having difficulty printing my Boarding Pass. Ms. Marlyn (Housekeeping) saw me having a problem and directed me to the front desk, where she helped Mr. John Paul to print out my pass on their PC. I would also like to say Christina my room Housekeeper, did a very nice job on my room each day. Finally I spoke with the A-GM Ms May Afroze, that I was impressed with their staff. I have to give recognition to the Upper Management for giving good training & delegating authorty to staff the address client concerns.
- Official Description (provided by the hotel):
- The Comfort Suites UCF/Research Park is conveniently located within one mile of the University of Central Florida, the U.S. Army Program Executive Office for Simulation, Training and Instrumentation (PEO STRI), the Naval Air Systems Command (NAVAIR), Lockheed Martin Corporation, Rockwell Automation, Inc. and SAIC. The UCF Arena at Knights Plaza and Bright House Networks Stadium at UCF are located a short three minute drive from the hotel. The hotel provides direct access via State Road 408 to downtown Orlando and Orlando venues such as the Florida Citrus Bowl Stadium and the Amway Arena. Various dining, shopping and entertainment options are located in the Waterford Lakes Town Center, one mile south of the hotel. Walt Disney World attractions are 40 minutes southwest of the hotel. ... more less
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- Also Known As:
- Comfort Suites Ucf / Research Park Hotel Orlando
- Comfort Suites Orlando
- Orlando Comfort Suites
- Comfort Suites UCF / Research Park Orlando, Florida