My husband and I travel to the east side of Orlando, often, to visit our family. We always stay at the Comfort Suites UCF Research Park and have been very pleased. However, this time we were quite disappointed. The toilet seat and bathroom counter tops were not clean, and I had to clean them. I told the front desk and they apologized. Which was nice. The next night, it took four times for someone at the front desk to answer. I told her there was no bag left for our ice container. She pretended that she had never heard about bags and asked if I could just clean it with a little soap and water. I asked to speak to the manager. She said she was the only one there, housekeeping left at four and she was having to run the whole place, alone. She said that she did have some little bags downstairs that might do if I wanted to come down and get one. When I sent my son to get the bag he told me that there were others working. I suppose the lady thought it was funny to pretend that she was clueless about the bags, but her joke was not funny to me. I don't understand what has happened to this place. Perhaps it's under new management. On our next stay, we will be looking at another hotel.
- Official Description (provided by the hotel):
- The Comfort Suites UCF/Research Park is conveniently located within one mile of the University of Central Florida, the U.S. Army Program Executive Office for Simulation, Training and Instrumentation (PEO STRI), the Naval Air Systems Command (NAVAIR), Lockheed Martin Corporation, Rockwell Automation, Inc. and SAIC. The UCF Arena at Knights Plaza and Bright House Networks Stadium at UCF are located a short three minute drive from the hotel. The hotel provides direct access via State Road 408 to downtown Orlando and Orlando venues such as the Florida Citrus Bowl Stadium and the Amway Arena. Various dining, shopping and entertainment options are located in the Waterford Lakes Town Center, one mile south of the hotel. Walt Disney World attractions are 40 minutes southwest of the hotel. ... more less
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- Also Known As:
- Comfort Suites Ucf / Research Park Hotel Orlando
- Comfort Suites Orlando
- Orlando Comfort Suites
- Comfort Suites UCF / Research Park Orlando, Florida