First, the good... the hotel is quiet and tranquil, the beds are comfortable, the rooms are spacious enough, a nice variety of pillows to fit all tastes, parking seems sufficient.
Now, the problems... they really need to look at some of the details of care that make the difference between a top hotel and a budget motel. Especially in the bathroom. One of the fresh towels had a small but clear orange stain on it. The clothes hook on the door had obviously been ripped off at some point and never replaced. The fasteners hold up the shower rods were not properly secured and as a result the whole thing was shifty and unstable. But all these are "little things". So the q is do they sweat the little things.
The big one this place needs to work on is branding. I guess they're in some sort of transition, because signage outside and around the hotel is horrible / nearly non-existent. I pulled in and spent 10 mins driving around the property at night trying to ensure I was in the right place!
So... if you're looking to pay just a little more than the cheapo places and get a nice comfortable upper-middle level place for a fair price, this'll do. If you're expecting Disney Grand Floridian level experience at 1/3 of that price, you're in for disappointment. This place is above average.
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- Also Known As:
- Monumental Resort Orlando
- Orlando Monumental Hotel
- Monumental Hotel Orlando Florida