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“Tammy” 3 of 5 bubbles
Review of Days Inn & Suites Orlando Airport

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Days Inn & Suites Orlando Airport
Ranked #311 of 335 Hotels in Orlando
1 review
“Tammy”
3 of 5 bubbles Reviewed 13 July 2014

The customer service from Silva was outstanding!! My room was fine, clean linens and bedding. The rest of the hotel staff were polite as well. I would stay again. I enjoyed the fact that on Sunday they played Christian music in the lobby on Sunday.

  • Stayed July 2014, travelled solo
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank tammy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this review, 21 July 2014
Thank you for taking the time to write a review regarding your stay with us. I am truly glad to hear that the staff made your stay a true success thank you for your business and we look forward to seeing you again in the near future.

Best Regards,

John Cummings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,123 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (148)
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English first
Istanbul, Turkey
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 12 July 2014

The building is not in a good shape. I switched rooms 3 times. First time, the shower didn't work. second, it was the TV. The TV was so old it was showing only a few colors.Then, they upgraded me to a suit room in a different building. Finally, everything was functioning the way they were supposed to. In summary, this is an aged building and the amenities are not that great. It is noisy ve clientele is interesting to say the least... You pick this place only you want to save a few bucks just like i did.. :-)

Room Tip: This is what you get for what you pay. The free wifi was slower than a turtle. Could not download an...
See more room tips
  • Stayed July 2014, travelled on business
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kamillo681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this review, 21 July 2014
We at the Travelodge Orlando Airport care about your satisfaction before and during your stay.

Thank you for taking the time out of your schedule to post a review on this site. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Since your review we have made extreme changes to the housekeeping department and retrained all the staff.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.

Best Regards

John Cummings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
1 of 5 bubbles Reviewed 10 July 2014

Worst hotel in the world, Bugs all over inside the room, extremely dirty including sheets floors ceilings., bad smells all over the hotel. This place should be shut down. Don't stay in this hotel any other hotel is better.

  • Stayed June 2014, travelled with family
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
Thank Henry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this review, 21 July 2014
We at the Travelodge Orlando Airport care about your satisfaction before and during your stay.

Thank you for taking the time out of your schedule to post a review on this site. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Since your review we have made extreme changes to the housekeeping department and retrained all the staff.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.

Best Regards

John Cummings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
1 of 5 bubbles Reviewed 10 July 2014

the worst place in the world.....nasty nasty nasty do not stay here go to the hotels across the street they called the police on use because we wanted our money back blood and roaches everywhere in the room its ashamed the guy at the front desk is not a man he didnt care about anything he call the police because we wanted our money back

Room Tip: Burn this hotel down and fired the guy at the front desk
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  • Stayed June 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
Thank steven w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this review, 21 July 2014
We at the Travelodge Orlando Airport care about your satisfaction before and during your stay.

Thank you for taking the time out of your schedule to post a review on this site. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Since your review we have made extreme changes to the housekeeping department and retrained all the staff.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.

Best Regards

John Cummings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando
1 review
1 of 5 bubbles Reviewed 5 July 2014

I had stayed at this hotel on June 29th,really no problems. Room could have been a little cleaner. On July 4th checked into room 227,room not as clean as previous room. Killed a bug on the bed and thru it in the toilet.Inspected the room for more bugs and inspected the bed .Saw none.Went to bed.Got up at 10pm to go the bathroom,turned the light on in the bathroom roaches running into light fixture. Turned light on over sink area,roaches running all over sink area and coming out from behind mirror and out from under sink area. Had to call the front desk on my cell phone,room phones not working, While packing up to leave the room,more roaches coming out from under refrigerator and more on the desk. Front desk staff has always been helpful on both stays.When I explained what was going on,she moved me to another room in another building.Had to be up at 4am, really didn't sleep much. Guy at front desk in morning check out really didn't seem to care. Rooms really not clean enough to keep the bugs away....

  • Stayed July 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
Review collected in partnership with Travelodge

Helpful?
Thank Gregory N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this review, 7 July 2014
We at the Travelodge Orlando Airport care about your satisfaction before and during your stay.

Thank you for taking the time out of your schedule to post a review on this site. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, I have contacted the vendor that does our pest control and ensured that it has been corrected. We have, however, cautioned the desk-clerk on the overnight concerned to be more professional and courteous with guests, when handling such situations.


It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.

Best Regards

John Cummings
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites Orlando Airport

Property: Days Inn & Suites Orlando Airport
Address: 1853 McCoy Rd, SR 528 To Exit 8, Orlando, FL 32809-7817 (Formerly Travelodge Inn and Suites Orlando Airport)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #311 of 335 Hotels in Orlando
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites Orlando Airport 2*
Number of rooms: 168
Official Description (provided by the hotel):
Located just 3 miles from Orlando Airport and 2 miles from the Florida Mall, you have your choice of two double beds, 1 king bed, or a two room suite. All rooms features free WIFI, microwave/refrigertor, hairdryer, iron, ironing boards, and coffeemaker. Complimentary airport shuttle. 1785 square feet of meeting space great for family reunions, wedding receptions, meetings. ... more   less 
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Also Known As:
Travelodge Inn And Suites Orlando Airport
Travelodge Inn & Suites Orlando Airport Hotel Orlando
Travelodge Hotel Orlando Airport
Ramada Airport Orlando
Ramada Orlando
Orlando Ramada
Days Inn & Suites Orlando Airport Florida

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