We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Roaches”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Days Inn & Suites Orlando Airport
Ranked #302 of 341 Hotels in Orlando
Reviewed 14 July 2014

Room had roaches. Phone in room not working. Water faucet in tub leaking. Went to front desk, to discuss concerns. Not even an apology for the inconvenience. Attendant offered two other rooms which were just as bad. Missed flight as no indication was made that they would be dropping off guest according to airlines. Had we known we would've called a taxi. Never again will we stay at a Travel Lodge Hotel.

  • Stayed: June 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank Wanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this reviewResponded 21 July 2014

Thank you for your comments and feedback regarding your stay. I am truly sorry that you had a issue with the bugs in the room. I have personalty contacted our pest control company and the rooms have been treated. This should have never happened and I take full responsibility for this. As far as your comments regarding our airport shuttle all airlines for domestic fights suggest that you be at the airport at least two hours ahead and for international you be there 3 hours ahead Our shuttle runs from 5am- midnight 7 days a week and I never hear that guest miss their fight due to our system of drop offs. I am not understand how its the shuttles fault that you missed your fight because we dropped off by airline. Please feel free to contact me directly if you would like to further address the issue.

Best Regards,

John Cummings

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,335)
Traveller rating
Traveller type
Time of year
Language
  • More languages

771 - 777 of 1,335 reviews

Reviewed 14 July 2014

After having a bad experience at the hotel I was soppose to stay at my family and I googled this location. Once here I explained my situation to the desk clerk Casey and she took care of us. She was friendly and helpful. She got us checked into our room with no problems at all. The room was very clean and the housekeepers that were still working on the floor we were on was very friendly. There staff has the best customer service skills ever. I travel to Orlando at least once every 2-3 months and this place will be where I stay from now on. It's right off the highway 528 which is what we travel and it's not to far from place to eat or shop at.

Room Tip: Suites are great. They are very spacious and convient especially if you are traveling with childdren...
See more room tips
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Dashawna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this reviewResponded 21 July 2014

Thank you for your comments and feedback regarding your stay with us. I am truly glad to hear that the staff made your stay a success. The management and staff takes great pride in the value of services and accommodations that we provide each and every guest that we host on a daily basis. Thank you for your business and we look forward to seeing you again soon in the near future.

Best Regards,

John Cummings

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

The customer service from Silva was outstanding!! My room was fine, clean linens and bedding. The rest of the hotel staff were polite as well. I would stay again. I enjoyed the fact that on Sunday they played Christian music in the lobby on Sunday.

  • Stayed: July 2014, travelled solo
    • Location
    • Rooms
    • Service
Thank tammy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this reviewResponded 21 July 2014

Thank you for taking the time to write a review regarding your stay with us. I am truly glad to hear that the staff made your stay a true success thank you for your business and we look forward to seeing you again in the near future.

Best Regards,

John Cummings

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Gwendolyn B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this reviewResponded 21 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 July 2014

The building is not in a good shape. I switched rooms 3 times. First time, the shower didn't work. second, it was the TV. The TV was so old it was showing only a few colors.Then, they upgraded me to a suit room in a different building. Finally, everything was functioning the way they were supposed to. In summary, this is an aged building and the amenities are not that great. It is noisy ve clientele is interesting to say the least... You pick this place only you want to save a few bucks just like i did.. :-)

Room Tip: This is what you get for what you pay. The free wifi was slower than a turtle. Could not download an...
See more room tips
  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Kamillo681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this reviewResponded 21 July 2014

We at the Travelodge Orlando Airport care about your satisfaction before and during your stay.

Thank you for taking the time out of your schedule to post a review on this site. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Since your review we have made extreme changes to the housekeeping department and retrained all the staff.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.

Best Regards

John Cummings

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

Worst hotel in the world, Bugs all over inside the room, extremely dirty including sheets floors ceilings., bad smells all over the hotel. This place should be shut down. Don't stay in this hotel any other hotel is better.

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Henry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this reviewResponded 21 July 2014

We at the Travelodge Orlando Airport care about your satisfaction before and during your stay.

Thank you for taking the time out of your schedule to post a review on this site. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Since your review we have made extreme changes to the housekeeping department and retrained all the staff.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.

Best Regards

John Cummings

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

the worst place in the world.....nasty nasty nasty do not stay here go to the hotels across the street they called the police on use because we wanted our money back blood and roaches everywhere in the room its ashamed the guy at the front desk is not a man he didnt care about anything he call the police because we wanted our money back

Room Tip: Burn this hotel down and fired the guy at the front desk
See more room tips
  • Stayed: June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank steven w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CummingsJohn, Director of Sales at Days Inn & Suites Orlando Airport, responded to this reviewResponded 21 July 2014

We at the Travelodge Orlando Airport care about your satisfaction before and during your stay.

Thank you for taking the time out of your schedule to post a review on this site. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. Since your review we have made extreme changes to the housekeeping department and retrained all the staff.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.

Best Regards

John Cummings

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Orlando hotels
0.1 mi away
Sleep Inn & Suites Airport
Sleep Inn & Suites Airport
#191 of 341 in Orlando
220 reviews
0.1 mi away
Best Western Airport Inn & Suites
3.1 mi away
Econo Lodge Inn & Suites
Econo Lodge Inn & Suites
#290 of 341 in Orlando
650 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Quality Inn Orlando Airport
Quality Inn Orlando Airport
#287 of 341 in Orlando
393 reviews
0.2 mi away
Comfort Suites Orlando Airport
3.1 mi away
Baymont Inn & Suites Florida Mall
Show Prices
Show Prices
Show Prices

Been to Days Inn & Suites Orlando Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Days Inn & Suites Orlando Airport

Address: 1853 McCoy Rd, SR 528 To Exit 8, Orlando, FL 32809-7817 (Formerly Travelodge Inn and Suites Orlando Airport)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #302 of 341 Hotels in Orlando
Price Range: £43 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn & Suites Orlando Airport 2*
Number of rooms: 168
Official Description (provided by the hotel):
Located just 3 miles from Orlando Airport and 2 miles from the Florida Mall, you have your choice of two double beds, 1 king bed, or a two room suite. All rooms features free WIFI, microwave/refrigertor, hairdryer, iron, ironing boards, and coffeemaker. Complimentary airport shuttle. 1785 square feet of meeting space great for family reunions, wedding receptions, meetings. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Booking.com, LoveHolidays, Hotels.com, Agoda, Ebookers, TripOnline SA, getaroom.com, HotelsClick, 5viajes2012 S.L. and Cancelon so you can book your Days Inn & Suites Orlando Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge Inn & Suites Orlando Airport Hotel Orlando
Travelodge Inn And Suites Orlando Airport
Travelodge Hotel Orlando Airport
Ramada Orlando
Ramada Airport Orlando
Orlando Ramada
Days Inn & Suites Orlando Airport Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing