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“An OK Residence Inn” 3 of 5 bubbles
Review of Residence Inn Orlando Convention Center

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Residence Inn Orlando Convention Center
Ranked #165 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Nashville, TN
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“An OK Residence Inn”
3 of 5 bubbles Reviewed 5 April 2014

Stayed here just one night, on our way to our resort stay at Disneyworld. Arrived late and departed after breakfast the following morning, so we didn't really fully experience the hotel. Our room was clean, although a bit dated and in need of updating. Breakfast was OK, but did not compare well to breakfasts at other Residence Inns that we've enjoyed, but it wasn't extremely crowded as expected; seemed more like a Fairfield Inn breakfast plus waffles. Location appeared to be good if you were attending a convention, but the surrounding area was absolutely crazy busy and difficult to navigate when we arrived around 8 pm; not an ideal location for just stopping in for a night.

  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank KramerNashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina F, General Manager at Residence Inn Orlando Convention Center, responded to this review, 6 April 2014
Thank you for taking the time to provide feedback about your recent stay with us. We are pleased to hear your room was clean and that the location appeared to be good and close to the convention. We aplogigise about the issue you had in the breakfast area was crowded, we will be immediately looking into these issues to ensure they are corrected and do not reoccur.
Thank you again for your review and we look forward to your stay with us in the future.
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459 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (89)
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English first
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 March 2014

I had the pleasure of staying at this Residence Inn location for the NCAA tournament from March 19th - 22nd. Although I was there for leisure, this hotel certainly caters to business travelers and well as anyone who find themselves in Orlando for extended stays.

The room was very spacious, comparable in size to a 600 sq ft one bedroom apartment complete with a living area and kitchen. Everything was very clean and the housekeeping staff was very friendly wishing me both a good morning and making small talk on the elevator when off the clock.

The lobby area area was also quite nice and sizable with plenty of room to accommodate all hotels guests for the complimentary breakfast. The amenities of the breakfast were plentiful and offered more options than most other hotel chains. Not to mention the hotel's great coffee! Even our cab driver one morning mentioned how delicious the coffee smelled.

The hotel also has a moderately sized outdoor pool that has areas for both tanning as well as adequate shaded areas for the faint of skin. Behind the hotel is a small sports court to allow for guests to shoot some hoops or play a friendly game of tennis.

The location of the hotel couldn't be more convenient if you are attending a conference at the convention center or visiting Orlando's many theme parks. Universal was a quick 10 minute cab ride down the road and the convention center was walking distance.

Also within walking distance is a slew of restaurant options from sports bars to casual dining. Just off the top of my head I can remember seeing a Hooters, Dave & Busters, Miller's Ale House, TGI Fridays, Bahama Breeze, and Denny's all within half a mile from the hotel.

All in all my stay here was a very positive one and would certainly look to stay here again if I find myself back in town.

Room Tip: Get a room at either end of the hall to minimize noise caused by guest traffic.
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  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina F, General Manager at Residence Inn Orlando Convention Center, responded to this review, 26 March 2014
Dear Mike S,
Thank you very much for your feedback. Thank you for taking the time to write about us. I am happy that you enjoyed your stay, and found our property to be in great location with many amenities to offer. We appreciate you for also pointing out about how clean your room was and for your kind words about our staff.
We hope that you will return and enjoy another stay with us. Maybe we will get the opportunity to meet next time. Thank you!
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Orchard Park, New York
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 23 March 2014

Orlando is our last choice of destinations. ( I was in town for a business meeting and stayed at the Renanssance near SeaWorld almost a week) . This stay was accidental due to airline cancellation and was the closest I could find to the airport. We(my wife flew in after the meeting to escape the winter in the Northeast) loved this place. The staff was amazing really. Especially Michael. We were welcomed with an incredible happy hour and sat by the great pool. Marriott has made me feel at home for many years....this place took it up a notch.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina F, General Manager at Residence Inn Orlando Convention Center, responded to this review, 26 March 2014
Dear Jericho10, Thank you for taking the time to write a review, we appreciate your feedback! We highly value your business and thank you for your kind comments regarding our hotel and our friendly staff. We look forward to seeing you here again! Thank you!
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Miami, Florida
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

This is the first time we stay at Resident Inn. Totally surprised by the room, a very spacious one bedroom studio. The breakfast is wonderful with various selections. We will be certainly back to this hotel in future.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Andy_MIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina F, General Manager at Residence Inn Orlando Convention Center, responded to this review, 26 March 2014
Dear Andy_MIA, Thank you for your valued feedback. We appreciate you taking the time to share your experience with us. As we strive to render 101% guest satisfaction, we are pleased to hear your stay with us was comfortable and pleasant. Thank you again and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clarkston, Michigan
Level Contributor
129 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 9 March 2014

This hotel was a good location to spend the night after a day at Disney World. There are tons of restaurants nearby. Our room was clean and comfortable. HOWEVER, this hotel's staff needs a refresher course in customer courtesy. Not one single staff person addressed any guest (including myself). It was the night of the change back to Daylight Savings time. Staff should have been a little considerate that guests may have been adjusting to the time change when it came to breakfast. Now, I realize that rules are rules, but at 9:30 on the dot when MANY guests were coming down for breakfast, the staff was rudely telling them that breakfast was over and they were snatching food away as I witnessed some reaching for a food item! The front desk person saw this happening but looked away. Many people walked away very disappointed that staff was so rude. These are vacationers here. I heard some say that they would never return to this hotel. If staff politely stated that they were sorry but obligated to remove the breakfast items, I'm sure more would have been understanding of the policy.

  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Mary209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina F, General Manager at Residence Inn Orlando Convention Center, responded to this review, 11 March 2014
Thank you for taking a moment to share your recent stay with other travelers. We sincerely appreciate your business. Thank you for your comments regarding the good location and the room was clean and confortable. Sorry with the issue of the breakfast, the time change and that the Staff had not been considerate. Again we sincerely appreciate your business and sorry for the inconvenience that all of you had to go with this. We are taking steps to correct this problem immediately with our Staff to prevent this situation for not to be repeated in the futur.
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british columbia
Level Contributor
182 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 4 March 2014 via mobile

We ended up booking this hotel as a Hotwire hot deal last minute. We were pleasantly surprised! Great location with lots of restaurants nearby. Clean, modern rooms with nice amenities (microwave popcorn!) and decent hot breakfast included. Would recommend!

Stayed February 2014, travelled with friends
Helpful?
1 Thank sunnygirl0524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina F, General Manager at Residence Inn Orlando Convention Center, responded to this review, 26 March 2014
Dear, Sunnygirl0524, Thank you for your review of our hotel. We are happy to hear your experience with us was great and you would stay with us again. We look forward to seeing you here in the nearest future! Thank You!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sugar Grove, Illinois
Level Contributor
158 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 2 March 2014

We usually try to stay at the Marriott Residence Inns for location, free wireless, breakfast etc. This property is well located to both the theme parks and the convention center. There are many nearby restaurants and stores. The hotel is fairly new with a outdoor swimming pool. The lobby was attractive and spacious for a meeting other guests. I did not find the staff as friendly or offering help and advice as in other Residence Inns. I would recommend a studio over the 1 bedroom suite- as the bedroom is cramped-and studios in this chain seem more open-however in the studio-one cannot, of course, separate the areas-should one want to sleep if the other wants to watch TV or work at the desk. While our room was on the third floor-our bathroom was over run with small ants! The front desk acted as if it was normal and it would be taken care of after we left. Parking was convenient.

Room Tip: See my comments-higher floor in rear from the street would be quieter.
See more room tips
  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Sugar Grove Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gina F, Front Office Manager at Residence Inn Orlando Convention Center, responded to this review, 27 March 2014
Dear Sugar Grove Guy,
Thank you very much for taking the time to post a comment about our hotel. We are glad to hear you enjoyed your stay and the overall experience. We apologize for the unfriendly staff and are working very hard to make this matter nonexistent. If there is anything else we can do please let us know!

Thank you for your business and we hope to see you again soon!

Tierra Pagel
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Orlando Convention Center

Property: Residence Inn Orlando Convention Center
Address: 8800 Universal Blvd, Orlando, FL 32819-9354
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#45 Green Hotel in Orlando
#87 Business Hotel in Orlando
#118 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Orlando Convention Center 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn Orlando Hotel Orlando
Orlando Residence Inn
Residence Inn Orlando Convention Center Florida

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