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SpringHill Suites Orlando Convention Center/International Drive Area
Ranked #178 of 340 Hotels in Orlando
GreenLeadersBronze level
Reviewed 24 April 2014

We stayed here for Megacon and Universal Orlando concerts. The location is in a great location, just behind a bunch of shops and restaurants and the convention center is a 1/2 mile walk. The room was comfortable and fashioned in a way that all four of us had plenty of room, the refrigerator and microwave were also a plus.

Breakfast was great, the staff was very helpful and attentive. Would definitely stay there again!

  • Stayed: March 2014, travelled with family
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Thank Love2Go80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded 29 April 2014

Dear Love2Go80, We are extremely pleased to read your great review our hotel and hte comments about the close proximity to restaurants and shopping venues. I hope the MegaCon Convention was a success for you as it seems everyone had such a great time. We hope to see you again next year.

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274 - 280 of 730 reviews

Reviewed 20 April 2014

Could not have been happier. Nice room. Clean. Nice breakfast. Anna at front desk very friendly..so cheap I couldn't believe it! The air conditioner worked great...not too far from the mouse...close to food. Has a pool.

  • Stayed: April 2014, travelled with family
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Thank KristieKrejci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded 22 April 2014

Dear KristiKrejci, We are so excited you were very happy with your stay and thank you for the glowing review of our hotel. Along with the entire team here at the Springhill Suites, we thank you for your business.

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Reviewed 20 April 2014

I stayed at the SpringHills Suites with my wife and two daughters last week. I was attending a conference at the Convention Center, and they were seeing the sights. The rooms were spacious, well-outfitted, and immaculate. We had a two room suite, with two queen beds, plus a pull-out sofa bed. My wife and kids enjoyed the pool, although they said the hot tub needed some maintenance. The desk staff were extremely helpful and friendly, and went out of their way to make us feel welcome. The free shuttle to the Disney Parks was a plus, and the shuttle driver was also exceptional. I would definitely recommend this hotel to families staying in the Orlando area.

  • Stayed: April 2014, travelled with family
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Thank OverlordinTraining
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded 22 April 2014

Dear Overlordintraining, thank you for your excellent review and for your recommendation for families. It was our pleasure to welcome you and your family to Orlando and we are delighted you you found the hotel to your liking. When you travel to Orlando again in the future, we would love to have you stay with us again.

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Reviewed 20 April 2014

The main reason I am reviewing this hotel is the cleanliness of the rooms and cheerful helpfulness of the young staff. This property is actually midway between a motel and a full-service hotel: it has no restaurant, room service, or bar, although the morning buffet breakfast (included in the price) is quite credible. The pool appears very clean and well kept as well, but the "gym" has only free weights, an elliptical, and a treadmill. If you want the hustle and bustle of a first-class or deluxe hotel, go ahead and spend twice what you'd spend here. But if you want clean, modern, functional place to crash after a long day seeing Orlando's sites, consider it.

  • Stayed: April 2014, travelled on business
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Thank tuckernyc2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded 22 April 2014

Dear Tuckernyc, Thank you for your outstanding review and giving us the opportunity to showcase our hotel to you. We appreciate you pointing our the cleanliness of the hotel and the breakfast offerings were credible. The staff will be excited to hear how friendly and helpful you found them. We would love to welcome you again at the Springhill Suites Convention Center on your next visit to Orlando.

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Reviewed 17 April 2014

We are regular guests at this hotel and stay on average twice a year, and have to say this is our favourite hotel and it has the best hotel staff we have encountered.

All staff at the Springhill Suites are the best. I've stayed at many hotels over the world and what makes any hotel is the staff. The staff here are all committed to their jobs and always make our stay such a perfect one.

We arrived very tired after our flight and on arrival we received a very pleasant welcome from Marisela. She was very friendly and got us checked in quickly and was able to honour our room preferences which was great.

Our room was excellent (as always). The room was very clean and extremely inviting after our trip. The room temperature was perfect (the air conditioning worked extremely well), and the room smelt clean and fresh.

As this is a suite it is split into four main areas.

Kitchen Area - Which had all the amenities we need - Microwave, coffee maker and fridge.

Living Area - With a very comfortable sofa (which I believe can be made into a large bed), and a large (32") flat screen TV. There is also a desk with a table lamp, telephone (with free local and toll-free calls), internet connection (wired and wireless).

Bedroom Area - With two large queen beds, alarm clock, and another large 32" flat screen TV.

Bathroom Area - With bath (or tub as the American's call it) and a two head shower.

The breakfast area offered everything we could want - We generally stuck with cereal, yogurt and juice, but they also had crossiants, cake, pastries, oatmeal, scrambled eggs, sausage, waffles, and lots of other things too.

We were greeted every morning by one of the breakfast staff (sorry her name escapes me). She is from Thailand and always made a special effort to greet us and speak to us about England and the area we were from.

Towards the end of our stay they also re-introduced offering coffee in the reception area at 7pm each evening, which was excellent. We would often come downstairs for a coffee or water in an evening, or get one on the way up to our room.

Thank you to all the staff Springhill Suites - We are never disappointed and already looking forward to our next stay.

Daniel

  • Stayed: March 2014, travelled with family
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1  Thank djb2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded 18 April 2014

Daniel,

Thank you again for staying with us and giving our hotel and staff such a glowing review. We are delighted that you had such a wonderful time in Orlando and enjoyed all of the amenities the hotel has to offer. The associates and I look forward to your return visit where we can ensure an excellent stay.

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Reviewed 19 March 2014

Felt more like a motel than hotel. Located along a strip of similarly priced hotels. Good location for tourist activities and business conferences at the convention center. The staff was OK but nothing special. Breakfast was tasty. Room clean and bed comfy.

  • Stayed: February 2014, travelled as a couple
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1  Thank MikefromSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded 23 March 2014

Thank you for taking the time to review our hotel. I'm sorry you found our hotel not up to your expectations but I am however glad that you enjoyed our breakfast and that your room was clean and your bed was comfy. Thank you again for your feedback as we appreciate any and all feedback from our guests to help improve our hospitality.

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Reviewed 16 March 2014

I have stayed at the SpringHill Suites near the Convention Center in Orlando on multiple occasions. It's been a reliable place to stay, but it's beginning to show the wear and tear from being a popular place to stay in Orlando.

Location... I personally like the location quite a bit. It's quiet immediately around the hotel, but a short walk through a couple of parking lots gets you to a number of restaurants (and a Walgreens). To get to the convention center, it's about a 15-20 minute walk. The organizations sponsoring the conventions I have attended provided a shuttle between the hotel and the convention center, but I always walked. It's a chance to enjoy some fresh air/sunshine and to get some exercise before/after convention sessions.

Breakfast... You're standard "free" breakfast for this level hotel, including a waffle station and one or two hot options. It's nothing special but was certainly adequate for my needs.

Physical condition of hotel... The common areas look great (check-in, breakfast area, pool). It's a SpringHill Suites, so the rooms and halls are not designed to be awe-inspiring; they're designed to be functional. They remain functional, but they are showing their wear. There were several stains on the carpet in the halls. The cushions on the couch in my room were permanently crushed from innumerable bottoms lounging on them. The furniture was kind of beaten up. The bed was awesome, though, and very comfortable.

I had the misfortune of being in the room when a roach went scurrying across the wall. I ran to get a shoe to whack it; by the time I got back, it was gone. A few seconds later, it shot across the carpet. I whacked it! I started to pick it up but decided that since it was near the door, I would wait to see how long it would take housekeeping to notice/remove it. It took three days.

Overall, the SpringHill Suites remains an okay place to stay. Most Marriott hotels seem to renovate rooms every 6-10 years, and this very busy hotel seems to have reached the point where it needs to consider doing that (rooms last renovated in 2005 per Marriott website). When renovation comes, I'll be back because I love the location; otherwise, I'll probably be checking out other options for my next convention in Orlando.

  • Stayed: October 2013, travelled on business
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1  Thank RedsFanSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob M, General Manager at SpringHill Suites Orlando Convention Center/International Drive Area, responded to this reviewResponded 19 March 2014

Dear RedsfaninLex: Thank you for your feedback about the hotel and I am glad to hear you enjoyed your stay. I am disspointed however, that you found the hallways and guestooms only functional as we have recently undergone a renovation of our guestrooms and have recieved great feedback about the new style. I apologize about the stains on the carpet, as that is not the experience we wish our guests to have. We have been very busy in recent months, which is a good thing, but we do not like our guests to experience the wear and tear from other guest. Thank you for your time and comments about your stay, we always appreciate the comments.

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Additional Information about SpringHill Suites Orlando Convention Center/International Drive Area

Address: 8840 Universal Blvd, Orlando, FL 32819-9354 (Formerly SpringHill Suites Orlando Convention Center)
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#44 Business Hotel in Orlando
#45 Green Hotel in Orlando
#49 Family Hotel in Orlando
#81 Romantic Hotel in Orlando
Price Range: £72 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Orlando Convention Center/International Drive Area 3*
Number of rooms: 167
Official Description (provided by the hotel):
Savvy travelers will delight in SpringHill Suites® by Marriott® Orlando Convention Center’s spacious studio suites. Located just a 15-minute walk to the Orlando/Orange County Convention Center and steps away from many of INternational Drives restaurants and attractions. Guests will also want to advantage of our free scheduled shuttle to the Walt Disney World® Resort Theme Parks. After a long day of work or play, you’ll feel right at home in your comfortable retreat that includes a sofabed, mini-refrigerator, microwave, and free high-speed internet access. Don’t miss a workout with our on-site fitness room, and be sure to take a dip in the outdoor heated pool with kids play fountain. Whether your plans include business or pleasure, SpringHill Suites Orlando Convention Center is the ideal hotel to suit all tastes and budgets. SpringHill Suites Orlando Convention Center has 167 studio suites on seven floors. A heated outdoor pool, whirlpool and fitness center are also available. ... more   less 
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Also Known As:
Springhill Suites Orlando Hotel Orlando
SpringHill Suites Orlando Convention Center/International Drive Area Florida

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