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Reviewed 12 August 2019

A really good value hotel, really well placed on international drive. The only slight downside is the rooms being a tiny bit dated, but apart from that it is perfect. In the centre of Orlando attractions, rooms cleaned to a good standard, staff are friendly, bed are comfortable, nice pool areas, a really good onsit convenience store, shuttles to the Universal attractions, right by the I-drive trolley stops. All around so good and perfect for an Orlando holiday.

Date of stay: September 2018
    • Location
    • Rooms
    • Service
2  Thank alexzp9
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RosenHotels, Social Media Concierge at Rosen Inn International, responded to this reviewResponded 12 August 2019

Alexzp9,

Thank you for your kind review. We are glad that you enjoyed your recent stay with us at Rosen Inn International. It is great that you found the location of our hotel to be ideally suited to your travel needs and your room to be clean and comfortable. We are also happy to see that you enjoyed the convenience of our complimentary shuttle service, our seasonally heated swimming pools, and our 24 hour LiteBite Mini-Market & Deli. Your constructive comments have been noted and will assist us as we continually work to improve our services. We sincerely appreciate your business and hope to welcome you back soon for another excellent experience!

Happy travels,

Josiah
Social Media Concierge
Rosen Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2019

Can't say enough about this hotel, right from the start the staff were great, room was modern and comfortable, pool was wonderful, price was fair and the location was perfect. Shower needs an update, otherwise I'd score it perfect.

Room tip: most rooms are the same, pool view is nicer
Date of stay: August 2019
    • Location
    • Rooms
    • Service
2  Thank William C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RosenHotels, Social Media Concierge at Rosen Inn International, responded to this reviewResponded 12 August 2019

William C,

Thank you for your kind review. We are glad that you so thoroughly enjoyed your recent stay with us at Rosen Inn International. It is great that you found your room to be clean and comfortable and our staff to be kind and accommodating. We are happy to see that you enjoyed the pool area and felt the location of our hotel to be ideally suited to your travel needs. Your constructive comment about the shower has been noted and will assist us as we continually work to improve our services and our guests' experience. We sincerely appreciate your business and hope to welcome you back soon for another excellent experience!

Happy travels,

Josiah
Social Media Concierge
Rosen Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2019

The check in was fast and getting settled was very nice and easy. 6th floor had a nice view. I didn't like the bathroom set up. The toilet was stained inside and couldn't stand the sight of it. I would stay again, but would look around the room first before settling in.

Date of stay: August 2019
Trip type: Travelled with family
2  Thank Tardis7676
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RosenHotels, Social Media Concierge at Rosen Inn International, responded to this reviewResponded 12 August 2019

Tardis7676,

Thank you taking the time to write your review. We are glad that you enjoyed your overall recent stay with us at Rosen Inn International. It is great that you enjoyed an efficient check-in and the view from your room. Your constructive comments have been noted and will assist us as we continually work to improve our services and our guests' experience. We sincerely appreciate your business and hope to welcome you back soon for another pleasant stay.

Best wishes,

Josiah
Social Media Concierge
Rosen Hotels & Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2019 via mobile

Our 4th time staying here ,cannot fault it in anyway ,rooms nice and clean ,beds are so comfy ,staff are so friendly ,plenty to do and a great location ,food in the restaurant is always fab ,can't wait to go back

Date of stay: July 2019
Trip type: Travelled with family
2  Thank Karen K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RosenHotels, Social Media Concierge at Rosen Inn International, responded to this reviewResponded 11 August 2019

Karen K,

Thank you for your review! We are happy you were comfortable in your room and our Housekeeping staff could attend to your room daily. We are thrilled that our staff was friendly and accommodating during your stay. We hope you had a safe trip home and visit us again soon!

Lulu M. Pugh
Rosen Hotels & Resorts
Orlando, FL 32821
guestinquiries@rosenhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2019 via mobile

It’s disgusting, filthy and has BED BUGS!!

We’re in room 1102 and have been bitten by bed bugs!! They tried to move us to 1106 but is was dirty with yellow pillows which were blood stained. They they tried to move us to 1166 which was crawling with bed bugs!!!

AVOID AVOID AVOID!!!!!!

Date of stay: August 2019
Trip type: Travelled with family
4  Thank Fracas0404
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RosenHotels, Social Media Concierge at Rosen Inn International, responded to this reviewResponded 12 August 2019

Fracas0404,

Thank you for taking the time to share your feedback. We do apologize for any and all inconvenience that you experienced during your recent stay. Our management team will continue to investigate these alleged issues, ensuring that our property is clean, comfortable, and ready to receive guests. We value your business and hope to have the opportunity to better serve you in the future.

Best wishes,

Josiah
Social Media Concierge
Rosen Hotels & Resorts

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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