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“Great Family Vacation Destination” 4 of 5 bubbles
Review of Casa Del Mar, Ascend Resort Collection

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Casa Del Mar, Ascend Resort Collection
Mount Horeb, Wisconsin
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great Family Vacation Destination”
4 of 5 bubbles Reviewed 1 August 2013

Traveled with 2 adults and 4 kids in June of 2012. The property is really nice, and RIGTH on the beach. Nice big pool and newer hot tub. We loved the location! The bar area in the lobby with food selections was wonderful.
We had a 2 bedroom, ocean front. The bedrooms in the conod were very nice, and recently updated. The master bedroom is HUGE, which would've been great for another bathroom. There was a sink and big hot tub, but no toilet..... There is definitely plenty of room in the master. Both bedrooms had balconies that overlooked the pool and beach. Amazing sunrises! There was only one bathroom in the unit, which was difficult for the week with 4 kids. The unit sleeps 6, but there are only 4 dining chairs...?? The living room and kitchen are pretty outdated, but served their purpose.

Pros: Great location, close to shops, mini golf and restaurants. Resort is nice and clean and no high pressure time share sales. Wonderful ocean view from bedroom balconies and huge master bedroom.

Cons: Outdated kitchen/living room and bathroom areas. Only 4 dining chairs for 6 person occupancy. Just one bathroom, when plenty of room in unit for 2.

Room Tip: Any ocean view room is great. Two bedroom units have balconies off both bedrooms.
See more room tips
  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BeachLover53572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluegreenCares, Manager at Casa Del Mar, Ascend Resort Collection, responded to this review, 23 August 2013
Hello N H,

Thank you for reviewing your stay at Casa del Mar. We are happy you enjoyed the location of the resort and your two-bedroom oceanfront unit. We are sorry to hear that the lack of a second bathroom in the unit caused any inconvenience. We do hope you return to see us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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235 reviews from our community

Traveller rating
    65
    81
    48
    26
    15
See reviews for
95
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5
4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • Any
English first
Lexington, Kentucky
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 26 July 2013

The rooms are very small. We had a one bedroom oceanfront and with a family of four it was a little tight. The room was very clean and the view from balcony was nice! The bed was really comfortable and that is saying a lot coming from me! Location is great with a wonderful beach!! Not too far from Daytona but far enough to have a less crowd! It is an older building and the rooms do show that. Not sure I would stay here again, just because size of room but really that is the only reason.

Room Tip: Make sure to get an Oceanfront not Oceanview if you want more than a small window to see Ocean!
See more room tips
  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kernersville, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 22 June 2013 via mobile

Check in early and very nice front desk people. Conceirge (Angie) was dressed inappropriatly for position and age. High heels and skinny hot pants were very unbecoming and unprofessional for her job.
Room adequately clean and stocked. Pool and hot tub nice.
We had street view studio that slept two people which was loud from traffic. No ocean ambiance from our side.
Bar tender Mary Ann very nice and helpful. Also older lady in gift shop very sweet.
Concierge Lucee very helpful.
Need more grills for the number of rooms on this property.
Unable to find beach towels. Just small bath towels to use.
Like coffee and water in the lobby !!
Location. Very good. Many places close by.
Steve's place $1.99 breakfast is great !!

  • Stayed June 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank MaryKayGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgetown, KY
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 16 June 2013

We had a two bedroom unit. The bedrooms were good size and they both had small ocean front balconies. The rooms were clean and the staff were super friendly. They had bean bag toss, shuffle board, and activities for kids planned. Patrick, at the desk, never steered us wrong when we asked for advice (I felt like the concierges were pointing us towards places that we weren't really interested in). The dining/living space was small without a view unless you opened the shutters to a bedroom and looked through it. We were luck and the weather was awesome so we weren't in the room for extended periods of time, but if we were, we might have felt a little cramped. All in all though, I would recommend it for an a little better than average room with great beach access.

Room Tip: Make sure you ask for ocean front.
See more room tips
  • Stayed June 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dlsorrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah, Georgia, United States
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 7 June 2013 via mobile

We have stayed here twice now and the second time just as great as the first! The staff is always courteous and professional and welcoming. The rooms are clean and the housekeeping does enter your room your whole stay. We like this because it helps it feel more like a resort and less like a hotel. Beachside view rooms are amazing and rooms are spacious and clean. Perfect stay for families or couples. Pool is nice, new hot spa is great and beach access is perfect!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 1 June 2013 via mobile

This place is called a resort but it's nothing more than a glorified hotel. I've had nicer rooms at budget motels. We ended up in a street view unit on the top (7th) floor. We had a nice view of the gas station across the street which of course is what you want for your beach vacation. The place did have a nice sun deck and pool deck which we enjoyed spending quite a bit of time on as there was no good view from our room. Everything was clean and the front desk staff was friendly and helpful. The BlueGreen reps were annoying! We enjoyed our beach time but we won't be staying here again.

  • Stayed May 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank sevensluky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryville, TN
Level Contributor
74 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed 27 May 2013

This is a review of our 3rd stay at Casa Del Mar. My husband, daughter (age 21) and son (age 18) have spent a few days at Casa once per year in 2011 and 2012 and again this year. This year we only planned to to spend 2 nights since we were just wanting to unwind from a week's stay at Walt Disney World. This year my reservation was for a 2 bedroom unit with 2 baths. Check in was quite easy and our room was ready at 2 pm when we arrived. I was very disappointed with the unit that I had reserved. First of all, this unit had 2 queen beds, not the king size beds that we have had during past stays. The "master suite" was just off the entrance to the unit and had no window or view of any kind. Part of staying at the beach should include at least a view of the beach, not a bedroom that feels like a cave. It also had a very small window-type air conditioner. The second bedroom was over looking the ocean and had a nice balcony but it was cooled with a small hotel-type air conditioner. The two small air conditioners were all the unit had. Unfortunately, the hotel-type air conditioner was about worthless, but we didn't find out until late the first night when we realized how hot the living area was and that was where my son was sleeping. The ice maker poured water into the ice bin for the first 12 hours and only one TV remote for the bedroom TV's worked. I reported all these problems to the front desk the next morning and they sent a gentleman to work on things, but the A/C unit never really cooled, but the musty smell was gone. There is a laundry room with 6 washers and 6 dryers. One dryer did not work because the button that you push to start the dryer was broken off, and one washer did not agitate at all and I had to remove all my sopping wet clothing and put them in another washer because it didn't spin out all the water either. I did notice several places in our room where the paint had been chipped off and the furniture in the living space is showing lots of wear. 2 years ago when I first stayed at Casa Del Mar, I was very pleased with the rooms but I think the quality has slipped during the past 2 years. I do want to say that the pool and the pool deck were very nice. The beach was easily accessible.

  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank angi1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Casa Del Mar, Ascend Resort Collection

Property: Casa Del Mar, Ascend Resort Collection
Address: 621 South Atlantic Ave., Ormond Beach, FL 32176
Phone Number:
Region: United States > Florida > Ormond Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 10 Speciality Lodging in Ormond Beach
Price Range (Based on Average Rates): £
Hotel Class:3 star — Casa Del Mar, Ascend Resort Collection 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Casa Del Mar Beach Hotel Ormond Beach
Casa Del Mar Ormond Beach
Casa Del Mar Beach Resort

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