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“A clean, pleasant place”

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Quality Inn & Suites Riverfront
Ranked #5 of 5 Hotels in Palatka
Reviewed 10 August 2013

This is a deja vu motel from the 1980's. No great up-dates but everything very well maintained. Large, on-the-water dining room, perfect for groups or banquets and - from plaques - apparently used by several local civic clubs for meetings. Rooms are clean, spacious and comfortable. Even if you aren't lucky enough to get a room facing the river you can still stroll down there and have the nice option of sitting out and enjoying the evening. Traffic over the adjacent river bridge shrinks to nothing once the after work travelers are gone. We had two desk calls for service - both handled promptly and courteously. All-in-all a very pleasant place to stay.

Room Tip: Get a riverfront room if you can.
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  • Stayed: June 2013, travelled as a couple
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Thank barnieUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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75 - 81 of 114 reviews

Reviewed 2 June 2013

We really had good time at this hotel. We ended up booking at this hotel since we had something else to do while we are at the hotel. We were here for the blue crab festival and this hotel is just across from street from them. We were able to walk to plenty food choices around. Beef'obrady's on the site added convinience to out stay. Kids enjoyed in Pool and never wanted to get out from it. The hotel must have had some changes made than before. When we were checking out my son noticed they had a fitness room as well. It would be nice If we would have known or desk clerk had told us. The hotel is getting little older but everything was functional and clean. Helpful staff.

  • Stayed: May 2013
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Thank Jenkins650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2013

I don't normally write negative reviews because I've found that most people will do it for me. I choose to concentrate on the positive. But in this case I have to make an exception. If you want to be mistreated, overcharged and get horrible customer service this is the place. The GM has no concept of customer service and refused to correct a billing issue. Stay away from this hotel. There are better options!!!

Room Tip: Avoid this hotel.
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  • Stayed: May 2013, travelled solo
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1  Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2013 via mobile

On the Riverfront, this Hotel offered an on-site restaurant and was very well kept. The entire Hotel is screened so that bugs and mosquitoes cannot get into the rooms. Also offers multiple suites. Downfall is the WiFi is so weak you can barely connect to it and it's unsecured.

  • Stayed: April 2013
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Thank JEllis8905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2013

A good spot to stop between St Augustine and Ocala National Park. We asked for an upgrade and got a first floor room overlooking the pool and river which was great. A cold swim in the pool but a lovely evening. We have kids so couldn't go out, but the bar looked in a great location on the water for a sundowner. Pretty average hotel style breakfast with plastic plates and cutlery but functional and served us well at a pretty reasonable price.

  • Stayed: March 2013, travelled with family
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Thank The_Travel_Bunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2013

When arriving at around 5PM, I checked in upon entering my room the room was not cleaned at all bed not made, trash on the ground. I requested a non smoking room and found cigarette buts all over the ground. When politely requesting another room the front desk staff was unfriendly and offered no apology for the issues. I will never stay at a Quality inn again, and would not
recommend this hotel to anyone else. Only positive is the location.

Room Tip: Dont Stay here
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  • Stayed: March 2013, travelled solo
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Thank willdBocaRaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gary P, General Manager at Quality Inn & Suites Riverfront, responded to this reviewResponded 25 March 2013

I greatly apolozise for any inconvinience you may have to face when you have spent your valuable time at our hotel. We try to make each stay as confortable as possible. If we are still making any mistakes, we love to hear back from the Guest so that we can stop letting it happen next time.

I have investigated on this room. Since we are running through the vacation season, they were halfway cleaning the room. I have informed all my clerks regarding this issue.

Once again, we love to have you here and I hope we can please you next time when you are at this location.

Thanks,
Gary Patel.
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2013

We were headed to Daytona Beach and got tired of driving and pulled into the next hotel we came to. The staff was very helpful with the check in, the room was clean and everything worked. The sun rise over the St. Johns river off of the balcony was beautiful. The only negative was the free breakfast left a lot to be desired. Price of the room was fair.

Room Tip: Recommend river front
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  • Stayed: March 2013, travelled with family
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Thank bagdragger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Riverfront

Address: 201 N 1st St, Palatka, FL 32177-3739
Phone Number:
Region: United States > Florida > Palatka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Palatka
Price Range: £55 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Riverfront 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Overlooking the St Johns River, Quality Inn and Suites is located in the heart of historic downtown Palatka and just minutes away from area businesses such as St Johns River Community College, Putman Medical Center, Lafarge Gypsum, CSX, Georgia Pacific and Seminole Electric. The only hotel in Palatka offering a full service restaurant and lounge, on site catering, boat dock rentals and a gorgeous view of the St Johns River. Our on-site Beef'O Brady's has unlimited choices of delicious food and over 20 drinks on the tap. ... more   less 
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Also Known As:
Quality Inn & Suites Riverfront Hotel Palatka
Quality Inn And Suites Riverfront
Quality Inn Palatka
Palatka Quality Inn
Quality Inn & Suites Riverfront Palatka, Florida

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