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“Terrible customer service, unethical practices avoid if possible!”
Review of Quality Inn

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Quality Inn
Ranked #1 of 5 Hotels in Palm Bay
Reviewed 3 April 2010

Called to inform a late arrival and to ensure that a non-smoking double room would be he3ld with a guaranteed payment. On arrival was given the most disgusting smoked in room, Transferred to a non-smoking room on the same floor that contained ashtrays from the cleaning crew. The attendant, David, informed me that there was another room, but that it was booked for the following night. I informed him that we were willing to leave the room after the first night and take our chances. He refused to correct the situation stating that they did not want to shuffle rooms the following day. After an hour of attempting to resolve the matter with David, I was left with no other choice but to leave seek alternate accommodations. It was 1:30 in the morning by then!

  • Stayed: April 2010, travelled on business
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Thank mochips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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138 - 144 of 170 reviews

Reviewed 26 March 2010

Pretty much a standard Jameson Inn ... basic, but clean and a good value for the money. Pet-friendly so we could bring our dog. Staff very attentive. Location not that great at back of large parking lot, but we weren't staying for the view? Good simple breakfast.

  • Stayed: March 2010, travelled as a couple
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Thank breezdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2010

We anticipated a great stay because we had seen many Jamesons on this trip and the receptionist was so great when we checked in. But the hallways were in need of cleaning. The wooden handle on the room's recliner was broken off. The rooms were noisy to the point that I heard the argument the folks above us had. And I had to hear the sex the couple next door to us had. We are on a month long journey and have enjoyed quiet rooms. I would never check in to this hotel again.

  • Stayed: February 2010, travelled as a couple
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Thank LBINewJerseySwede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2010

The manager Erin, John, the night fellow who is a mucisian, the breakfast lady who is so kind and serviceminded and the other crew members makes every effort to keep this hotel afloat, but even if it is only 10 years old, it is a ship that cannot be kept afloat for a long time a a decent level.
The hotel is a corporate owned hotel by the Jameson inn group, not owned or managed by a franchise company. The corporation has build a low quality building and they are not investing in the technical maintenance.
The noise problem between the rooms and to the piping and drainage makes it difficult to sleep wothout earplugs if you are just a little sensitive to noise. Everyone of the crew knew it and some admitted that. We stayed at the hotel 2 nights and had to change room the 1st night because of the TV was on /not at a high level) in the neighbour room. From the upper floor it is like the sound of a waterfall, when someone takes a bath. The pipes makes heawy noise. Noise insulation is costly to remediate afterwards, but could have been done in the planning at low cost, if the corporation had the intention to give the customers a pleasant experience.
The carpets is in poor shape in many places of the hotel (must be a hell and costly to clean), and in the rooms we accomodated 223 and 227 there were technical defaults (heat on ac does not function in 227, loose water installations, door that could not be closed). All of this points to a "cash cow" for the Jameson inn group. - Sorry to say.
But as a positive point again - the whole crew are nice people. Thanks to them we stayed the 2 nights and had an ok experience.
However - when we return to Florida next year, this or another Jameson Inn will not be included in our plans. We shall try another hotel in the Palm Bay region.

  • Stayed: February 2010, travelled as a couple
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Thank seniortraveller2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2010

AAA found us this hotel with a wonderful staff, much attention to details, resources for all and staff who handled our anxiety of traveling with dogs. We were there for a somewhat stressful visit to relative in hospital, and the hotel staff far exceeded our expectations of being taken care of. Our stay was extremely pleasant!

  • Stayed: December 2009, travelled as a couple
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1  Thank Barbara72Md
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2009

Everyone is always friendly and we have stayed here for years. They are always very accomodating. The manager Erin has become a friend over the years and we keep in touch with each other's lives. It is the best value for the money of any place around. There are new hotels going in but they are more expensive, some as much as twice as much. It's located right off I-95 which makes it easy access to everywhere and there is a new mall at the intersection with all the great stores.

  • Stayed: October 2009, travelled as a couple
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1  Thank wanderrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2009

The service we experienced on our trip was by far the most accommodating and pleasant that we have ever had. The staff was wonderful and trustworthy, especially manager (Erin) and front desk (Stephanie). Our room was very clean, very large and had all amenities that we would need for our stay. The location is prime with restaurants, grocery, and pretty much anything else we would need all within walking distance.
There is honestly nothing we disliked about this hotel and we will definitely be coming back.

  • Stayed: September 2009, travelled as a couple
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1  Thank daniandbillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn

Address: 890 Palm Bay Rd NE, Palm Bay, FL 32905-6349 (Formerly Jameson Inn Palm Bay)
Phone Number:
Region: United States > Florida > Brevard County > Palm Bay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Palm Bay
Price Range: £60 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Jameson Inn Palm Bay Hotel Palm Bay
Palm Bay Jameson Inn
Quality Inn Palm Bay, Florida

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