Things were a little rocky at check in when there was initial confusion over who would help us and we got a room overlooking an ugly rooftop although the hotel did not appear to be booked. But, things vastly improved from there.
The bell staff and concierge were very helpful and we eventually got a lovely room on the 5th floor. You might want to request one here if they're available since they've been remodeled and the results are breathtaking. The decor...drapes, bedspreads, etc. appear to be custom as I looked to find a lable so I could buy them myself but there were none!
The waitress and bar tenders also get high marks and the breakfast was very good. The silver coffee pot was a nice touch and I think the OJ was fresh squeezed. Wine list also excellent and fairly affordable.
I've seen complaints here about the service being spotty...but, this is a town where very few of the actual residents have to work for a living. I imagine it's difficult to find good people who will stay!
We would definitely stay here again and we're looking forward to next year!
- Official Description (provided by the hotel):
- The Colony Hotel is a full service luxury boutique hotel located in the heart of Palm Beach, just around the corner from Worth Avenue and steps away from the beach. Small in size but with great personality, the Colony is home of The Royal Room Cabaret, Cafe 155 and Polo Steaks and Seafood. Friendly staff and impeccable service is a standard. ... more less
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- Also Known As:
- Colony Palm Beach
- Colony Hotel Palm Beach, Florida