We just returned from a long weekend visit to Palm Beach. The Colony is only 2 blocks away from Worth Avenue and a few blocks from the water, so it is a great location. Our room had been recently refurbished, and while small, it was adequate. The bathroom was very small with a walk in shower and no bath, so be sure to ask for a room with a bath if that is your preference. Water did spray onto the floor with each shower. The toiletries were by L'Occitane en Provence, a company I like, but the lemon verbena scent was reminiscent of furniture polish, so maybe a different scent would be preferable. Our room was not cleaned the first day and when we spoke to the housekeeper. she assured us it had been cleaned, even as we saw an unmade bed and towels on the floor. A call to the front desk resulted in a cleaned room.
Our rate included "The English Breakfast" or a $20 credit for another choice. The breakfast was good, but service was slow. The pool was small, but lovely, and meals could be taken around the pool, which was fun. We wanted to order a drink one afternoon about 4 and asked for a snack menu. The choices were a hot dog from the pool bar or dinner appetizers from the restaurant, all very heavy. Again, the service was very, very slow- 45 minutes for appetizers of shrimp cocktail and flat bread and there were only a handful of guests. There is a nightclub featuring old Broadway stars which contributed to the slow, old-fashioned feel of the hotel.
We had a rental car and used the valet service frequently. Though polite, the valet staff could not give us directions, something a valet should be prepared to do. The front desk could not help either, which was frustrating.
There was a sundries shop but is closed on Sundays, which was very inconvenient, but seemed to fit with this old-fashioned hotel.
We enjoyed our visit but would choose a different hotel in the future.
- Official Description (provided by the hotel):
- The Colony Hotel is a full service luxury boutique hotel located in the heart of Palm Beach, just around the corner from Worth Avenue and steps away from the beach. Small in size but with great personality, the Colony is home of The Royal Room Cabaret, Cafe 155 and Polo Steaks and Seafood. Friendly staff and impeccable service is a standard. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, TripOnline SA, HotelQuickly, Evoline ltd, Ebookers, Cancelon and getaroom.com so you can book your Colony Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Colony Palm Beach
- Colony Hotel Palm Beach, Florida