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“Hilton Garden in West Plam Beach, FL”

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Hilton Garden Inn Palm Beach Gardens
Certificate of Excellence
Charleston, United States
1 review
“Hilton Garden in West Plam Beach, FL”
Reviewed 13 May 2014

As with most Hiltons, this facility was very easy to book reservations for and service was really second to none. I think customer service is woven into the fabric of the organization making it evident that it is their objective to please those people staying with them.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jamie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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873 reviews from our community

Traveller rating
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    202
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    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
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English first
phoenix, United States
1 review
Reviewed 12 May 2014

I checked in from Being overseas for two weeks, my mail and laundry was handled with seamless proficiency, always a good stay at this hotel, staff is very warm and caring.... Breakfast is good, prepared fresh and very fast if you are on a tight schedule. Full bar in the evening, with a small bite menu along with a full menu until ten. Room service exists and i have utilized this service before and have good results both with AM and PM meals. Restaurants and shopping are in walking distance across the lake, just a short walk over a walking bridge, this atmosphere just adds to a great stay. This hotel exceeds its higher tiered brands in the same company of the PBG market. Those hotels could learn a few things from the HGI on hospitality

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 9 May 2014

Spent three nights at this facility and everything was fine. Pleasant staff and service. I would recommend this for others. Location was perfect ... just a walk from a very nice outdoor shopping area with great restaurants and stores. Will stay here again in the future.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 742larryc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 April 2014 via mobile

Checked in for four nights while on the area for business. I had an outstanding experience. All of the front desk staff that I spoke with throughout my staff were a pleasure. I appreciated the sense of humor and feeling that they knew me and understood what I needed. They graciously answered questions, directed me to the right resource, and made me feel comfortable.

My room was very nice. The housekeeping staff did a great job. I didn't have to wonder whether the room was really clean - I could see that it was. Best part? The bed was VERY comfortable.

While that would have been enough for me, I also discovered a hidden treasure in the hotel -- the restaurant! One evening I decided to give it a try; I'm so glad I did. The chef made one of the best burgers I've ever had. I tried it again two nights later - Wow! Just as good as I'd thought! The wait staff was great and in particular, GuIGui, was amazingly attentive and made me feel like royaltyl

Tonight I tried the steak wrap. All I can say WOW!

If you have a chance to stay here, do. If you have a chance to eat here, do.

Stayed May 2014, travelled on business
Helpful?
Thank Triviaologist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wall Township, New Jersey
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 April 2014

This is a nice hotel with all the reasonable standards. However it is the location which is the key. In a complex wiith many stores and a lake situated nearby makes for a great location. Fitness room is acceptable. Good HDTV with HDMI jack. Fast premium internet access always worth the extra cost. Shower water has acceptable pressure with acceptable hot water.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MBA1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 28 April 2014

Everything was excellent! Excellent hotel, rooms, food, placement (near to the Gardens mall and downtown, and near some amazing restaurants like the Cheesecake Factory), and staff! Special thanks to you Flora for all you amazing help and kindness! Also amazing view on Victoria lake!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jupiter, Florida
1 review
Reviewed 28 April 2014

My family stayed one night in April 2014. The staff was very kind and helpful. The hotel was very clean and felt upscale. It appeared to be a busy sold out weekend, but they did a great job. Thank you to Flora and the rest of the staff. You have a wonderful property.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Palm Beach Gardens

Property: Hilton Garden Inn Palm Beach Gardens
Address: 3505 Kyoto Gardens Dr, Palm Beach Gardens, FL 33410-2766
Phone Number:
Region: United States > Florida > Palm Beach Gardens
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Palm Beach Gardens
#3 Business Hotel in Palm Beach Gardens
#3 Family Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hilton Garden Inn Palm Beach Gardens 3*
Number of rooms: 175
Official Description (provided by the hotel):
The Hilton Garden Inn Palm Beach Gardens offers great access to Downtown at the Gardens and the Gardens Mall. Perfect for your trips to Palm Beach County. Offering complimentary high-speed internet, a microwave and refrigerator included in all rooms, 24 hour Precor fitness center, 24 hour business center, Great American Grill serving breakfast and dinner, a lobby bar and a heated pool. ... more   less 
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Also Known As:
Hilton Garden Inn Palm Beach Gardens Hotel Palm Beach Gardens
Hilton Garden Inn Palm Beach Gardens Florida

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