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“What a disappointment!” 2 of 5 bubbles
Review of Hilton Garden Inn Palm Beach Gardens

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Hilton Garden Inn Palm Beach Gardens
Certificate of Excellence
St. Augustine, Florida
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“What a disappointment!”
2 of 5 bubbles Reviewed 30 June 2014

We have stayed at this hotel 2 times in the past for business purposes at the same time each year.. The price has been around $125.00 per night. When I looked up this hotel this year, it was $189.00! We booked it because we have always liked this location. No change in time of year and no area activities to warrant the increase. Have always had a great experience NOT THIS TIME!!!! They put us (2 women) on the first floor and was told if we wanted ice, we had to go to the bar to get it. My bed had a low spot on the left side so when I tried to move to the other side of the bed, I rolled right back in the "hole". My companion said her bed had a "hole" in the middle of the bed so she was forced to sleep in the middle. Not what I would have expected for over $200 per night (after taxes). Also, there was no sink in the bathroom. Just the toilet and bathtub/shower. We will NOT be staying at this location again. Save your money. There are other hotels in the area for less.

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  • Stayed June 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank iluvdogsdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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820 reviews from our community

Traveller rating
    551
    189
    60
    13
    7
See reviews for
200
204
65
265
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
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English first
New Yourk, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 June 2014

The location is great with nice view. The staff are so friendly and helpfull. The Hotel is clean nice swiming pool and the rooms are confortable, don't miss on it. High Quality of in-room dining and room service food is very good. Also the food quality in general is Excellent

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Emile N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
palm coast, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 June 2014

THe grounds well manicured, hotel room very clean , convenience, clean, entrance , personal all excellent. restaurant had nice selection and very clean. we were able to walk to the shopping center. it is centrally located.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Patricia J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tybee Island, Georgia, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

We stay at this hotel at least once a year, usually more. The staff is always friendly and helpful. The rooms are relatively quiet and comfortable, and the breakfast buffet is delicious. We spend a little more to stay here because they have a suite with a roll-in shower and they have room service.

  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Sally D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Largo, Florida
Level Contributor
150 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

Check-in was fast and easy. The desk clerk was charming and an excellent ambassador for Hilton Garden Inn (HGI). The property is located next to upscale shopping, a grocery store and many restaurants of various price points. Access to I-95 is easy. The room was in excellent condition; it smelled fresh and clean. The bed was perfect. Breakfast was delicious with many choices both healthy and naughty. The dining area was relaxing and spacious. There is ample free parking. Bring your bathing suit because the hotel has a heated indoor pool. I've stayed at many HGIs and have never been disappointed but this location is a cut above. I'll stay here again.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TroyGuy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 June 2014 via mobile

Although the homewood suites is newer and has a higher rating, I prefer this place. The location is the next to the mall, the rooms are nice and modern, and the hotel is a bit more luxurious. I never ate in the hotel so I can't attest to the quality of the cuisine, but the mall is walking distance so I'd suggest eating there anyway.

Stayed June 2014
Helpful?
Thank Allie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cartagena, Colombia
1 review
5 of 5 bubbles Reviewed 11 June 2014

perfect accomodations-just make sure you receive all discounts you are entitled to before you check-in. The staff was excellent and helpful and fixed a minor problem rapidly. I would definitely stay here again.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Palm Beach Gardens

Property: Hilton Garden Inn Palm Beach Gardens
Address: 3505 Kyoto Gardens Dr, Palm Beach Gardens, FL 33410-2766
Phone Number:
Region: United States > Florida > Palm Beach Gardens
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Palm Beach Gardens
#3 Business Hotel in Palm Beach Gardens
#3 Family Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Palm Beach Gardens 3*
Number of rooms: 175
Official Description (provided by the hotel):
The Hilton Garden Inn Palm Beach Gardens offers great access to Downtown at the Gardens and the Gardens Mall. Perfect for your trips to Palm Beach County. Offering complimentary high-speed internet, a microwave and refrigerator included in all rooms, 24 hour Precor fitness center, 24 hour business center, Great American Grill serving breakfast and dinner, a lobby bar and a heated pool. ... more   less 
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Also Known As:
Hilton Garden Inn Palm Beach Gardens Hotel Palm Beach Gardens
Hilton Garden Inn Palm Beach Gardens Florida

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