We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens
Nearby Hotels
Hilton Garden Inn Palm Beach Gardens(Palm Beach Gardens)(Great Value!)
US$154
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$134
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$139
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$128
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$156
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$141
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Palm Beach Gardens Marriott(Palm Beach Gardens)
US$134
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$116
Expedia.com
View Deal
  • Free Parking
  • Pool
Hampton Inn Palm Beach Gardens(Palm Beach Gardens)(Great Value!)
US$140
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$123
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Homewood Suites by Hilton Palm Beach Gardens(Palm Beach Gardens)(Great Value!)
US$202
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$157
Homewood
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
PGA National Resort & Spa(Palm Beach Gardens)(Great Value!)
US$197
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$172
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Inn of America(Palm Beach Gardens)
US$95
Expedia.com
View Deal
  • Free Parking
  • Breakfast included
Reviews (1,237)
Filter reviews
1,237 results
Traveller rating
531
294
206
134
72
Traveller type
Time of year
LanguageAll languages
More languages
531
294
206
134
72
Show reviews that mention
All reviewsdouble treecookiesfront deskpool areaconference centerconvenient locationbed was very comfortableeasy accesspga blvdbusiness tripjulianbalconiescvsinterstatemattressfacilitypalm
Filter
Updating list...
865 - 870 of 1,237 reviews
Reviewed 4 February 2014

Although the price for this "Executive Conference Center" was acceptable the place needs work. On a positive note the restaurant served a pretty good buffet breakfast. Service was haphazard. Each morning we needed to repeatedly ask for water. Service throughout the hotel was haphazard. Perhaps I've been spoiled by better managed properties where the staff has been trained to say "good morning" or simply "hello". The workout area was filthy and broken. Three of the seven machines were broken. The remainder limped along. Cleaning was desperately needed. A sauna and changing area with showers would improve things greatly. The outdoor pool and whirlpool were simply dirty with mold growing thickly at the edge of the water. The place has a management problem. An ice machine in the hallway repeatedly woke me up as ice crashing noise wasn't muffled by a sound proof door.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Richard Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this reviewResponded 11 February 2014

Thank you for taking the time from your busy schedule to share your experience with us, and are truly sorry that we did not meet your expectations. It is from individuals such as you who share their experience with us that enable us to correct our shortfalls for future guests. We thank you for your busienss, and hope that you continue to use the DoubleTree Brand where ever your travels may take you.

All the best,

Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens.
glenn.spanier@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2014

Hotel was adequate for a conference center. Furnishings seemed a bit dated and not kept as nice as possible. Sinks were low in bathroom and not enough counter space...pleasant staff, clean, accomodating

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Leslie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this reviewResponded 10 February 2014

Thank you so much for taking the time to post a review on TripAdvisor. I am disappointed that your visit with us was not as pleasant as we all would have liked. Your feedback is greatly appreciated as it allows us to perfect our service moving forward. Our deepest apologies for not meeting your expectations in such areas as condition of the facility, and the low bathroom sink. We were pleased to hear that we did exceed your expectations in areas such as the staff being pleasant, and overall cleanliness of the room/facility.

Thank you for your time to review the property, and hope we can again rebuild your trust in us for any future visits to the Palm Beach Gardens area.

All the best,
Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

Meeting rooms were adequate. Hotel room was hard to regulate temperature (system was also loud), and pillows were uncomfortable. Fitness Center was an embarrassment - few pieces of equipment, and several of them out of service. Food was below standard.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Jeff D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this reviewResponded 4 February 2014

Thank you for sharing your experience about your most recent stay with us and are truly sorry that we did not meet your expectations. I am somewhat concerned about your comment pertaining to the poor quality of food since the property did not supply the food, but rather since the food needed to be Kosher was supplied by an outside vendor which was arranged by the meeting planner.
Again, thank you for sharing your experience and we hope you enjoy the balance of the week.

All the best,

Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

I found it a little confusing to get to the hotel. Once there, my room had heating problems and the unit has to be replaced. A beer bottle was left in a trashcan from previous guest. Front staff was very welcoming.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Jose R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenn s, General Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this reviewResponded 29 January 2014

Thank you so much for taking the time to post a review on TripAdvisor. I am disappointed that your visit with us was not as pleasant as we all would have liked. Your feedback is greatly appreciated as it allows us to perfect our service moving forward. Our deepest apologies for the issue you encountered with the heat in your room, as well as the housekeeping service.
Thank you for your time to review the property, and hope we can again rebuild your trust in us for any future visits to the Palm Beach Gardens area, and enjoy the balance of your week and thank you for using the Hilton brand.

All the best,
Glenn Spanier
General Manager
DoubleTree Palm Beach Gardens
glenn.spanier@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

We stayed here to attend a conference at the hotel's conference center. While the conference facilities were very nice and the hotel is well located, our stay was negatively impacted by a difference between the rate the conference had said we would received and the rate we paid. For what we paid I would have expected a much more luxurious room. The room was adequate, with a very small bathroom and a small balcony facing the parking lot. The breakfast buffet was fair while the lunch and snacks for the conference were much better. THe hotel has a very lovely pool area, but it was too cool to use it! THe hotel is convenient to several shopping area s and is close to the interstate.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank LPE22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenn s, Guest Relations Manager at DoubleTree by Hilton Hotel and Executive Meeting Center Palm Beach Gardens, responded to this reviewResponded 29 January 2014

Thank you for taking the time from your busy schedule to share you comments about your most recent stay with us. We are sorry that your stay was not as you expected and for that we are truly sorry. In reviewing your reservations the reason why you did not receive the group rate was due to the fact that their room block was full, and therefore there were no additional rooms available at their special rate.
Again, thank you for sharing and we hope you have a great rest of the week.

All the best,

Jillian Tice
Director of Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews