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Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center
West Palm Beach, Florida
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Very nice experience”
Reviewed 20 July 2014

Very nice experience from start to finish. Exceptional staff. Room was immaculate. Good size fridge and microwave in room. Bed was very comfortable. Pool area was beautiful and very inviting. Breakfast was plentiful and varied. Waffles cooked to order. Yum. Thank you, Best Western, for providing us with such a clean and welcoming pet friendly hotel so we can travel with our dog. Our pet friendly room had tile floors so we knew that the floors were fresh and clean. Not sure if the other rooms had tile or carpet floors, but we thought the tile floors were a nice touch. Very fast wifi for hotel. The hotel is only about 10 minutes from the beach, and only 5 minutes from a large state park - very reasonably priced for accommodations so close to the beach.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MSM75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, 24 July 2014
Dear Best Western Guest,

Thank you for taking the time to write such a fantastic review on our hotel. We are so glad to hear that your experience here at our hotel exceeded your expectations and that our location, breakfast bar, and pool area made for a wonderful stay. We are always happy to accommodate our guests travelling with pets based on our pet room availability and we thank you for letting us know of these arrangements prior to your stay with us. We look forward to hosting you and your furry friends again the next time you are in the Palm Beach Gardens area and thank you again for all your kind words.


Sincerely, Francisco Farkas
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424 reviews from our community

Traveller rating
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    44
    22
    20
See reviews for
134
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87
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 July 2014

This hotel is perfect! This was our second year in a row staying here. All of the staff starting from the front desk to housekeeping are wonderful. You couldn't ask for a better better group of employees they treat you like family. The hotel is very clean, beds are comfortable, the breakfast every morning is hot and delicious. We cant wait to come back next summer and see our hotel family!!!
The Owens Family

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, 13 July 2014
Dear Owens Family,


Thank you for writing such a wonderful review on our hotel and staff! We are very happy to hear that you received a warm welcome from our staff members and we appreciate all your kind words. Your loyalty to our brand means so much to us and we look forward to seeing you again the next time you are in the Palm Beach Gardens area.


Sincerely, Francisco Farkas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Revere, Massachusetts
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2014

This hotel is the best!!!! Front desk staff, housekeeping staff and manager were all such a pleasure!!! The bed was comfortable, TV was big with many channel options, microwave and fridge in the room were great and bathroom was clean and spacious! It was such an awesome stay and I recommend it to anyone staying in the area!! The property is beautiful with a pool and large dining area for breakfast. We will be back next time we are in the area!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank JoAnna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, 10 July 2014
Dear Guest,

Thank you for taking the time to write such a wonderful review on our hotel. Our staff was more than happy to accommodate you. Our hotel centers around our guests comfort and we are happy to hear that every feature of our hotel provided you with a relaxing and enjoyable stay. We look forward to seeing you again the next time you are in the Palm Beach Gardens area.


Sincerely, Francisco Farkas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradenton, United States
1 review
Reviewed 8 July 2014

Hotel was perfect I couldnt complain about one thing and it was great being able to bring our dog on a trip with us. I will def. stay at this hotel again in the future. We have alot of family in Palm Beach and will be coming to visit more and for the holidays. This hotel is very nice and centrally located and perfect to go anywhere in Palm Beach.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, 9 July 2014
Dear Guest,

We are very happy to hear that your stay with us met your criteria for an ideal location and that our staff provided you with excellent customer service. We thank you for your kind words and we look forward to your future reservations with us the next time you are in the Palm Beach Gardens area.

Sincerely, Francisco Farkas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, Mississippi
Level Contributor
142 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 7 July 2014

I was given this hotel by priceline and while the location of the hotel is excellent, I encountered a terrible nights sleep. The rooms near the lobby can pick up almost all the phone conversations of the front office, having had the first room off the hall, I complained twice to the front desk but nothing was done. The breakfast buffet is located across from the main building and was quite bountiful but didn't have many healthy options besides fruit.

Room Tip: Whatever you do, stay as far away from the front desk as possible.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelJC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, 9 July 2014
Dear Guest,

Thank you for taking the time to write this review on our hotel. While we are happy to hear that our location was ideal for you we are disappointed to hear that your room was not. We do sincerely apologize for this inconvenience and apologize that these complaints were not immediately addressed. In these kind of situations we would have absolutely moved you to another room provided that we had availability to move you to another room. Once again I apologize for the inconvenience and the next time you stay in the Palm Beach Gardens area please call us directly at 561-844-8448 so that we can provide you with more suitable accommodations. We will also take into consideration the request to add more healthier options to our breakfast menu.

Sincerely, Francisco Farkas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oak Lawn
1 review
Reviewed 5 July 2014

Best Western Plus was a wonderful place to spend four nights in visiting my family. Breakfast was well done and the staff was friendly, helpful and focused on service. Will definitely stay there again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, 9 July 2014
Dear Guest,

We take pride in providing our guests with excellent customer service and are very pleased to hear that your stay with us delivered just that. We look forward to hosting you again in the future and thank you for all your kind words.



Sincerely, Francisco Farkas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Myers, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 July 2014

I was checked in with a smile and lots of information. The room was VERY clean, very comfortable. Everything worked, and was fresh and tidy. They were cleaning the hallway carpets while I was there. Everyone on staff that I walked past or encountered, gave me a smile and a light conversation if time permitted. Checkout was a breeze. Didnt try the restaurant but it seemed to be full everytime i passed through. Would stay there again.

Room Tip: Ask for a suite or a corner room.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trippin239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francisco F, General Manager at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review, 3 July 2014
Dear Guest,

We thank you for your wonderful review on our hotel. We are so pleased to hear that we exceeded your expectations. Our team here at Best Western strives to make our guests feel at home and leave feeling that we have delivered excellent customer service. Thank you for your kind words and we look forward to seeing you again next time you are in the Palm Beach Gardens area.



Sincerely, Francisco Farkas
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center

Property: Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center
Address: 11360 US Highway 1, Palm Beach Gardens, FL 33408
Phone Number:
Region: United States > Florida > Palm Beach Gardens
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Palm Beach Gardens
#5 Family Hotel in Palm Beach Gardens
#5 Business Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Windsor Gardens Hotel Palm Beach Gardens
Windsor Gardens Hotel And Conference Center
Windsor Gardens Palm Beach
Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center Florida

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