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“Barking dogs and slow drains”

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Homewood Suites by Hilton Palm Beach Gardens
Certificate of Excellence
Reviewed 14 May 2014

It would help if they separated guests with dogs from those guests that left their dogs at home. It would also help to know that the drains work before you start brushing your teeth. Overall the stay was pleasant and the staff was very friendly and helpful.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Homewood Suites by Hilton
3  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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420 - 426 of 660 reviews

Reviewed 10 May 2014

My family spent 10 days at this hotel. The staff was exceptional and very attentive. The free HOT BREAKFAST daily and the free dinners Monday through Thursday with free beer and wine made things even better and well worth the price. In fact, the staff gave me a free bottle of merlot to take to my room to enjoy with my wife when I was able to leave the kids with my parents. It is located immediately adjacent to a strip mall with excellent food including sushi, pizza, gourmet hamburgers, ice cream, and a few night clubs with a live band. The rooms have a full kitchen with a refrigerator and a microwave. The only reason why I did not give it a 5 star rating is because the pool is a little small and is located in a somewhat awkward location, and every time we entered our room there was a faint smell of tobacco smoke. Also parking can become difficult as there were a few people who parked their boats connected to a trailer and occupied 10 parking spaces.

  • Stayed: April 2014, travelled with family
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2  Thank Nemerofsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this reviewResponded 12 May 2014

Thank you so very much for your great review and the great scores! We will share with fellow team and ownership! We hope to host you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

This is the second time I am staying at the same Hotel, I found it very clean and good to place to stay. its location was very proper and close to all the city and all the places. The internet speed was pretty fast and all the facilities were great.

  • Stayed: May 2014, travelled solo
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Review collected in partnership with Homewood Suites by Hilton
2  Thank Aamer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this reviewResponded 12 May 2014

Thank you so very much for your great review. We will share with fellow team and ownership! We hope to host you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

The rooms ac unit makes a horrible noise and disturbed our nights. In general the location and rest of the hotel is quite good, just too bad the ac unit is making so much noise, without this noise the hotel would be quite good.

  • Stayed: May 2014, travelled with family
    • Value
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Review collected in partnership with Homewood Suites by Hilton
2  Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this reviewResponded 12 May 2014

We're very sorry about the A/C noise disruptions in your guest room. Thank you for bringing this to our attention and we regret the inconvenience this has caused you and your family. We are working to address this issue with our maintenance team and apologize it wasn't taken care of sooner. We're glad you're experience has been otherwise pleasant and we hope we can invite you back again for a great stay.

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Reviewed 27 April 2014

This hotel far exceeded my expectations. I spent a week there from April 9-15th. I had a first floor room which was just a few steps from everything; the business office with computers, the fitness center, the lobby, and the breakfast/dinner area. The breakfast each morning was fresh and well presented with a variety for all diet plans. If you thought the fitness center didn't have all the machines you wanted, just walk a few steps from the hotel to the full commercial fitness center - compliments of the hotel. Staying for a week made the washer and dryer very appreciated. The real surprise though that I have not experienced before was their evening reception. They actually serve guests dinner (yes, complimentary). If you are too tired to go to the many restaurants at your doorstep, just go down to dinner. It was not a menu driven dinner but a planned dinner (kind of like being home). They post "Whats for dinner" on your refrigerator in your room so you know ahead of time what will be served. Another favorite service was the free shuttle that will take you and pick you up anywhere within five miles of the hotel. Lastly, the entire staff was service driven, and I mean entire. Ever met that one employee who could spoil your day (or worse stay)? Not here! When I make my annual visit to Florida I won't waste time looking for anywhere else to stay.

Room Tip: I was in 103. I would definitely ask for that room or location again.
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  • Stayed: April 2014, travelled solo
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1  Thank Margaret_Ellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this reviewResponded 12 May 2014

Thank you for your great review and for speading the word. We do hope to host you again soon!

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Reviewed 26 April 2014

The hotel staff is fantastic and the location is outstanding. The rooms are spacious and have a full kitchen. The breakfast and evening reception are also really good. Lots to do in the area. Plenty of restaurants within walking distance and the beautiful beach is only 2 miles away.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank U5385XObarbarab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this reviewResponded 12 May 2014

Thank you for your great review and for speading the word. We do hope to host you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

We stayed in the one room suite, it was all that I was hoping for and more; my only complaint really was the location of the washer and dryer, we stayed on 5 and it was located on 2; The entire hotel was immaculate, cleanest that I have ever been to.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
1  Thank Kay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lizoliver, General Manager at Homewood Suites by Hilton Palm Beach Gardens, responded to this reviewResponded 12 May 2014

Thank you for your great review and for speading the word. We do hope to host you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Palm Beach Gardens

Address: 4700 Donald Ross Rd, Palm Beach Gardens, FL 33418-6785
Phone Number:
Region: United States > Florida > Palm Beach Gardens
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Palm Beach Gardens
#1 Business Hotel in Palm Beach Gardens
#2 Family Hotel in Palm Beach Gardens
Price Range: £118 - £268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Palm Beach Gardens 3*
Number of rooms: 93
Official Description (provided by the hotel):
The Award Winning Homewood Suites by Hilton Palm Beach Gardens hotel offers an array of complimentary added values, high end amenities and award winning services. Start the day with our complimentary hot breakfast buffet that features mouth watering and healthy breakfast items. Then when you get home from a hard day of work, stop by and part take in our Manager's reception featuring a light meal with complimentary beer and wine. Stay in shape at our onsite fitness center, or enjoy our complimentary access to a Gold's Gym only a short walk away. Whether you are on a business or leisure trip, traveling solo or with the family, or just in the area to get away, we take pride in hosting you! Make yourself at home! ... more   less 
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Also Known As:
Homewood Suites By Hilton Palm Beach Gardens Hotel Palm Beach Gardens
Homewood Suites Palm Beach Gardens
Homewood Palm Beach Gardens
Palm Beach Gardens Homewood Suites
Homewood Suites By Hilton Palm Beach Gardens Florida

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