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Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Certificate of Excellence
Raleigh
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Recent stay comments”
Reviewed 9 July 2014

Have stayed at this property before and really liked it so booked again. Hotel lobby and pool were being renovated during my stay, baseball tourney also in town. Hotel was clean but somewhat worn. Staff were friendly; internet worked well; fitness center pretty good.

  • Stayed July 2014, travelled on business
    • Value
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank DRSJW7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review, 10 July 2014
Dear DRSJW7, thank you for the nice comments about your recent stay at the Embassy Suites Palm Beach Gardens PGA Blvd. As you mentioned we have refreshed much of the Atrium and public space and the rooms will be refreshed in the near future. Thanks for coming back to stay with us.

Tom Spoto
General Manager
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891 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (86)
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New York City
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 July 2014

first off, we are so happy we stayed in PGB off PGA blvd, the staff, cleanliness of hotel even while they do touch ups to the lobby and breakfast area, they created a nice buffet breakfast in the conf room and evening receptions were held in the hotels restaurants lounge, the staff is amazing!
Alfredo was kind and friendly, Mariah and The day manager with the new Sansung 5s were super kind and we will be back to stay with this Embassy Suites and Highly recommend all our shopping and Golfing friends stay with them.
It was a treat to have all the perks of the hotels, Breakfast, evening receptions and comp shuttle to beach, shopping and near by restaurants. They def put our minds at ease and that helped enjoy our vacation, even with iffy weather we could walk or take the shuttle to near by restaurants, shopping etc and we still felt like we did not have be stuck in the hotel, we left last night and already miss the lobby resident Swans and the pleasant staff.

Thanks Embassy Suites PGA.

Room Tip: get a high floor room, if you are on a short trip don't rent a car - take shared GOshuttle from...
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JDTJBC2NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review, 10 July 2014
Dear JDTJBC2NYC , Thank you very much for the wonderful review about your visit to the Embassy Suites PGA Blvd! I will pass my thanks to Alfrado, Mariah and Erica that you mentioned treated you so good. This is what we love to do. We are so happy that you enjoyed your vacation and relaxed with us. We will be sure to tell Bach and Beethoven that you miss them.

Tom Spoto
General Manager
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New York City, New York
1 review
Reviewed 5 July 2014

We love Embassy Suites but this hotel had bi-folding louvered closet doors separating the bedroom from the main living area! All the other Embassy Suites we've ever stayed at had an actual separate bedroom with a REAL door for more privacy. Everything else was fine but for us it's not a hotel I would ever stay at again. We changed over to a Homewood Suites (also a Hilton hotel) in the area.

  • Stayed July 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Marisol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review, 7 July 2014
Dear Marisol D, Thank you for the nice review about your recent visit to the Embassy Suites Palm Beach gardens. I am sorry that the connecting doors were less than you expected in your suite. The doors will be replaced in the very near future as part of our room refresh. I hope you will have an opportunity to come back and stay with us again.

Tom Spoto
General Manager
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Palm Beach Gardens, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 July 2014

Excellent Service, Friendly courteous staff, easy checking in and out, breakfast kept fresh, managers reception inviting. Easy access to/from highway. would definately stay again and highly recommend no issues.

  • Stayed June 2014, travelled on business
    • Value
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Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Timothy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review, 7 July 2014
Dear Timothy C, Thank you very much for the great review on Tripadvisor about your recent stay at the Embassy Suites Palm Beach gardens PGA Blvd. Our staff takes great pride in the excellent service and friendly attitudes we share with our guests. Our breakfast and reception are two of the brand hallmarks that made Embassy Suites famous! Hope to see you again soon.

Tom Spoto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Villages, United States
1 review
Reviewed 2 July 2014

Good hotel for the price. Should the price go up during the high season, I would not return. I come to the area on a regular basis, and I need a reasonably priced hotel to stay in. The room was very comfortable, and I liked having a suite with breakfast included. I hope to return. However, I am aware that the arrival of snowbirds raises prices, and I am not willing to go up in price.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review, 7 July 2014
Dear Thomas C, Thank you for the nice review about your visit to the Embassy Suites Palm Beach Gardens PGA Blvd. We are happy to see that you enjoyed the hotel and may be back this winter. As you mentioned the rates will vary during the very busy winter months but please check our website and you will be able to book the best rates.

Tom Spoto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sammamish, WA, United States
1 review
Reviewed 22 June 2014

Myself and a coworker stayed at this Embassy Suites for a week while conducting business in nearby Jupiter. The location was very convenient for our daily commute to the test lab. This Embassy is located in a very nice up-scale area of Pacific Gardens, just a short commute from the airport. While it's not "on the beach" Juno Beach is just a short drive away and is very, very nice, with a large public parking area, showers, etc. The beach seems to run forever... but don't expect many waves as it was about as calm as taking a bath, and just as warm too :-) The thing that set this hotel apart was the friendly staff. I brought my wife along on the trip and she was very impressed with the staff and how helpful they were with suggestions on what to do and see while I was working during the day. If you are planning a trip to the West Palm Beach/Pacific Gardens area of Florida I would definitely recommend this Embassy Suites, mainly because of the staff since most Embassy Suites are similar in construction and amenities. One note: if swimming in a pool is important you should know the pool is currently under renovation, although you can use the pool across the road at another hotel and access is provided via shuttle. Enjoy your time in hot, muggy Florida :-)

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Thomas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review, 24 June 2014
Dear Thomas P, Thank you for the wonderful review about your visit to the Embassy Suites Palm Beach Gardens PGA Blvd. We are so happy that you were able to enjoy Juno Beach and how close it is to the hotel, it is one of the real gems of a beach in this area. Our staff enjoys great satisfaction when we here your kind words about how friendly and helpful they were to you. Thank you for the business and we hope to see you again soon, and by the way the pool will be finished this weekend!

Tom Spoto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lakeland, United States
1 review
Reviewed 16 June 2014

I couldn't believe the size, features, and comfort of the room for the price. I also received a complimentary, hot breakfast every day, which was a nice deviation from the typical continental breakfast. Although I did have to pay for Internet Access, the speed was fast enough to watch Netflix. Great experience overall.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this review, 18 June 2014
Dear Kevin F, Thank you for the great review about your stay at the Embassy Suites Palm Beach Gardens PGA Blvd. I am very pleased that you enjoyed our brand hallmark two room suites and the awesome cooked to order breakfast. These are two of the pillars that made Embassy Suites famous! The HSIA was updated recently with additional bandwidth and glad to hear it worked for your Netflix viewing. Pleae come back again.

Tom Spoto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

Property: Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Address: 4350 Pga Blvd, Palm Beach Gardens, FL 33410-6524
Phone Number:
Region: United States > Florida > Palm Beach Gardens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Palm Beach Gardens
#4 Business Hotel in Palm Beach Gardens
#6 Romantic Hotel in Palm Beach Gardens
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Located minutes from some of Florida's best beaches, golf courses, shopping and dining, the Embassy Suites Palm Beach Gardens - PGA Boulevard is an ideal destination. Enjoy a complimentary cooked-to-order breakfast and a complimentary Evening Reception before dining on site at Verdea Restaurant and Wine Bar. From a grand ballroom to executive boardrooms, this hotel in Palm Beach hosts events for between 10 and 400 guests. Onsite amenities include a fitness center, ATM and free breakfast. ... more   less 
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Also Known As:
Embassy Suites Palm Beach Gardens
Palm Beach Gardens Embassy Suites
Embassy Suites By Hilton Palm Beach Gardens PGA Boulevard Florida

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