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Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Certificate of Excellence
Reviewed 6 August 2014

This hotel was currently being renovated (stayed 7/25-7/29, 2014). Recently held our family reunion here and had a pleasant experience. Hotel is a little on the older side, but renovations will help. VERY friendly staff! We enjoyed our stay. When checking in, you may want to request a room that has already been renovated. We ended up with a room that hadn't been renovated and the carpet was really dirty...asked to be switched and the second room's carpet was only slightly better, but we dealt with it. Some of the others in our group had the updated rooms with new carpet. Ultimatley it was a pleasant stay and i would use this hotel again. Great staff, great pool area, great breakfast, and free shuttle within 5 miles of hotel.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Jennifer G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this reviewResponded 7 August 2014

Dear Jennifer G, Thank you for the very nice review about your recent stay at the embassy suites Palm Beach Gardens PGA Blvd. We are so happy that you enjoyed our pool and breakfast along with complimenting our friendly staff. We love to hear this feedback from our guests! I hope you will be able to return in the near future and stay with us again.
Tom spoto
General Manager

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621 - 627 of 995 reviews

Reviewed 5 August 2014

Recently went there for a wedding. Great location, close to beach, mall, golf. Personnel could not have been friendlier or more accommodating. Parking garage was convenient. Nice pool. Great breakfast with omelet and pancake station. Then in the evening they have a free reception with beer, wine and mixed drinks. My only complaints were that they do not have an in room safe(small inconvenience, have safe behind front desk) and we waited a long time for a luggage tote when we checked out.

Room Tip: Check their site for specials. We got a great rate with AAA. Better than any search site like expedi...
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  • Stayed: August 2014, travelled with friends
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Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this reviewResponded 7 August 2014

Dear Robert S, Thank you for the very nice feedback about your visit to the Embassy suites Palm beach Gardens PGA Blvd. We are very happy to see you enjoyed the brekafas, free parking and our evening reception. I am sorry that your room did not have a safe but happy to let you know when the rooms are refreshed in the near future these will be added. Thanks again for the feedback and hope to see you again soon.
Tom Spoto
General Manager

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Reviewed 5 August 2014

Our family had a great experience at this hotel. Being away from home posses challenges; everyone at the hotel was friendly and accommodating to our needs and requests. We opted for a 2 bedroom 2 bath suite. The cost was well worth our comfort and peace of mind for a large family of 6. We're looking forward to planning our next family trip.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Kristopher B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this reviewResponded 7 August 2014

Dear Kristopher B, Thank you for sending a very nice review about your stay with us at the Embassy Suites Palm beach gardens PGA Blvd. We are happy to see you enjoyed outr two bedroom suite with your family. We love to hear the feedback about our friendly staff too. I hope you will be able to come back and stay with us again when you are in the Palm Beaches of Floridat!
Tom Spoto
General Manager

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Reviewed 31 July 2014

We have stayed at this hotel several times in the past and we will definitely be back! We went down to the beach and it was so beautiful. We returned to our room and it was clean and restocked with fresh towels. It was a relaxing and enjoyable stay!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Tina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this reviewResponded 2 August 2014

Dear Tina P, Thank you for the wonderful feedback about your recent stay at the Embassy Suites Palm Beach Gardens PGA Blvd! We love to make our guests happy! As you mentioned we are very close to the beaches and only takes a few minutes to get there. We look forward to your next visit to the Palm Beaches of Florida.
Tom Spoto
General Manager

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Reviewed 30 July 2014

The swimming pool was absolutely disgusting, an abnormal about of bugs, hair (not the long kind), and dirty sudsy water. The hot tub was broke, and the sauna was not working. We feel we got ripped because the pool at a hotel in hot sunny florida is a big thing. Everything else was average.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this reviewResponded 2 August 2014

Dear Mark B, Thank you for the feedback about your visit to the Embassy Suites Palm Beach Gardens. We are so sorry that the pool condition was less than its normal pristine condition. You should be able to use the pool to relax and cool off. I will look in to why the maintenace was not up to the usual standrds while you were here and not allow this to repeat. Thank you again, your feedback is very important for us to continue to improve.
Tom Spoto
General Manager

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Reviewed 27 July 2014

great breakfast nice rooms and easy access in and out of hotel. nice staff, I have stayed here many times from the late nineties, and throughout its always a great experience and a great value. Parking is not great but it very easy to check in and out.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Embassy Suites Hotels
1  Thank Nirio R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this reviewResponded 2 August 2014

Dear Nirio R, Thank you for the very nice review about your visit to the Embassy Suites Palm Beach Gardens PGA Blvd. We are very happy that you enjoyed your stay with us and like all of your prior visits! We really appreciate the feedback and look forward to your next visit!
Tom Spoto
General Manager

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Reviewed 26 July 2014

We are a family of 6 and we stayed at this hotel. The hotel was very clean and comfortable. The lobby was gorgeous. The children loved the Royal Swans in the lobby. We stayed in a premium suite and upgraded to the package that included snacks which the kids just loved. The complimentary breakfast was excellent and you could have it made to order. The price that we paid for this suite was excellent for what we received. The suite was not very big but the beds were very comfortable. I would definitely recommend this hotel and we will be back.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
1  Thank Roselyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tom S, General Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard, responded to this reviewResponded 2 August 2014

Dear Roselyn B, Thank you for the very nice review about your visit tot he Embassy Suites Palm Beach Gardens PGA Blvd. We are very happy that your children enjoyed our royal swans while you were here. You are so right that the premium suites are perfect for a family with the snacks and cold beverages and glad you liked this. Our signature cooked to order breakfast is one of our hallmarks and the value can't be beat! We look forward to seeing you again.
Tom Spoto
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

Address: 4350 Pga Blvd, Palm Beach Gardens, FL 33410-6524
Phone Number:
Region: United States > Florida > Palm Beach Gardens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Palm Beach Gardens
#4 Family Hotel in Palm Beach Gardens
#6 Romantic Hotel in Palm Beach Gardens
Price Range: £101 - £271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard 3.5*
Number of rooms: 160
Official Description (provided by the hotel):
Located minutes from some of Florida's best beaches, golf courses, shopping and dining, the Embassy Suites Palm Beach Gardens - PGA Boulevard is an ideal destination. Enjoy a complimentary cooked-to-order breakfast and a complimentary Evening Reception before dining on site at Verdea Restaurant and Wine Bar. From a grand ballroom to executive boardrooms, this hotel in Palm Beach hosts events for between 10 and 400 guests. Onsite amenities include a fitness center, ATM and free breakfast. ... more   less 
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Also Known As:
Embassy Suites Palm Beach Gardens
Palm Beach Gardens Embassy Suites
Embassy Suites By Hilton Palm Beach Gardens PGA Boulevard Florida

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