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Reviewed 19 June 2018

excellent resort, by the ocean with a boardwalk to a private area of the beach. An in house restaurant with great service and live music. Very clean, good sized pool. We had 2 complete one bedroom apartments as a 2 bedroom lock-off that sleeps 8!

  • Stayed: June 2018, travelled with family
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Review collected in partnership with RCI
Thank hostrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort & Vacation Villas, responded to this reviewResponded 20 June 2018

We appreciate your comments on Palm Beach Shores Resort. Thank you. You sound like you had a blast here - from the 2-bedroom unit to the location to the entertainment. Everything went so well for you and we hope to share our hospitality with you again in the future. Till next time!

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Reviewed 19 June 2018

Not the newest but very well taken care of. Valet/bellhops were excellent. Food was great. Ocean was lots of fun. Enjoyed the live music around the pool. They need to reserve a small area of the beach where marriages can be performed. Not that much space would be needed and would be a nice service to owners and visitors.

Stayed: May 2018
Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort & Vacation Villas, responded to this reviewResponded 20 June 2018

Thank you for this positive review on our resort, Ed M. We are delighted to hear of your satisfaction with our restaurant, easy beach access, entertainment, and service. It was a pleasure hosting you and we hope to welcome you back to Palm Beach Shores Resort again soon.

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Reviewed 19 June 2018

Our recent stay at Palm Beach Shores Resort was exquisite! It was not our first stay and will not be our last. The property is a tropical beauty! The private beach offers chair and umbrella rentals. Our rooms were lovely, with a view of the pool, palm trees, and ocean. My highest compliment is reserved for the front desk staff. After flight cancelations and a night in the airport, we arrived a day late, and on the heels of a very rough year for our family. There to welcome us was Patsy and the front desk staff, going above and beyond to care for such weary travelers. I was thankful to the point of tears for all the ways Patsy helped us that day. She didn’t have to. She was already doing a great job. But she made sure my daughters and I were taken care of. And for that, Patsy, you have my heartfelt gratitude. Employees like Patsy and others at the front desk are rare, a valuable asset, and I hope their efforts are appreciated and rewarded.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with RCI
Thank JENNITA78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort & Vacation Villas, responded to this reviewResponded 20 June 2018

Yes! Another perfect 5-star review! Thank you so very much. We love seeing returning guests! Once again, you had a memorable vacation in Florida and received the best possible customer service from our staff. We are happy to know that Patsy went above and beyond for you. Till next time!

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Reviewed 19 June 2018

I agree that the resort is nice and clean, however when we were promised adjoining rooms (with our daughter with 2 small kids) and were told at checking that nothing was in the notes so - no way, Parking can be a problem unless you valet. We were there for a family get-together and there was a lot of complaining of the soft mattresses and lousy pillows. we did have great luck with our private party, the food and the service at both the restraint and pool bar. Actually the service was excellent - especially Lisa at the pool. I also had a issue with the resort forcing you to move if you didn't rent a beach chair from them. in our case, the Adults rented chairs but the 20 somethings just wanted to lay nearby on the sand which was a problem for those renting the chairs and umbrellas (I think this stinks). i want to rate the food service as excellent but the hotel service as poor, and we wont be staying here again.

  • Stayed: June 2018, travelled with family
    • Rooms
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Thank sullyolkpt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort & Vacation Villas, responded to this reviewResponded 20 June 2018

Thanks for taking the time to share your feedback with us, based on your recent stay here. We are sorry if we didn't have adjoining rooms during your stay. Accommodations are based on availability. Furthermore, as stated on our resort's website, "Guests may use their own beach equipment on the north or south side of the resort, within the resort’s private beach area that offer food and beverage service. A private beach vendor is available to supply guests with safety-approved equipment at an additional charge." We wish you better vacation experiences for the next time you stay at Palm Beach, FL.

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Reviewed 18 June 2018

Good while it lasted. They need toothpaste, shower caps and all those little things that regular hotel has and stop charging 25$ for housekeeping, no housekeeper came to clean my room anyways during my stay..

  • Stayed: June 2018, travelled solo
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Review collected in partnership with RCI
Thank Abidemi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vacationvillage, Guest Relations Manager at Palm Beach Shores Resort & Vacation Villas, responded to this reviewResponded 19 June 2018

Thank you for your feedback. We are happy to learn that you enjoyed our great service and high-quality hospitality. We cannot wait to see you again in the future for another memorable Florida vacation!

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