I was 9 months pregnant and traveling with my almost 2 yr old. We had a confirmed reservation at this hotel and were looking forward to some time together on the beach to relax and break up the long drive we were on.
When we arrived I was told that the person staying in my room decided to stay another night and they did not have another room available but could put me in a smoking room. I reluctantly went to look at the room and it was disgusting and reeked of smoke.
The hotel is very run down, smells of mildew, the pictures depicted are not an accurate portrayal of the overall property. I was treated very rudely and disrepectfully. It took me almost 2 hours (while thunderstorming) to find another hotel that wasn't booked with a hungry 2 yr old and very tired myself from driving all day already. I called the general manager 3 times to speak to him about my experience and he never returned my phone call. The hotel I stayed at - Crowne Plaza off of the highway said they should have reimbursed me for what I paid to stay with them since I had a confirmed reservation but I could not get anyone to return my calls.
- Official Description (provided by the hotel):
- Located on beautiful singer island, Seaspray is less than 100 feet away from beautiful white sandy beach. Come savor the laid-back style of South Florida and enjoy all the resort like amenities. We have a roof top restaurant overlooking the Atlantic Ocean, outdoor heated pool, Tiki Bar on the pool deck offering all the tropical drinks and underground parking. Housekeeping is provided daily and the front desk is open 24 hours a day. All rooms are equipped with Wi-Fi, Fridge, Microwave, Coffeemaker, Safe, Telephone, Iron and Iron Board. The ice machine and snack machines are located on the main floor. Laundry facility is available onsite. Take a water taxi to Peanut Island, shop at one of the prestigious malls - The Gardens Mall, snorkel or paddle board by the Blue Heron Bridge or Pump House. ... more less
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- Also Known As:
- Seaspray Inn Beach Hotel Palm Beach Shores
- Seaspray Hotel Beach
- Seaspray Resort Beach
- Best Western Palm Beach Shores
- Best Western Seaspray Inn
- SeaSpray Inn Beach Resort Palm Beach Shores, Florida