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Hilton Garden Inn Palm Coast
Ranked #2 of 11 Hotels in Palm Coast
Certificate of Excellence
GreenLeadersSilver level
Shawnee, Oklahoma
Level Contributor
326 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
“Great”
Reviewed 2 October 2011

Thanks to HHonors we were upgraded to a Jr Suite (hotel almost full so my "standard" room more likely to go to walk-ins). It was perfect for us as it was next to the guest laundry and a side exit. Large with 2 HDTVs. Good lighting except for area around refrigerator/microwave/coffee maker. Very nice walk-in shower. Fairly quiet even with convention going on in hotel.

We picked up juice, fruit, etc. for breakfast in room. Dining room available ($10 for breakfast).

Very nice front desk staff both PM and AM. Easy access to I-95 and Flagler Beach is just a couple miles away.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhDNana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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778 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
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  • Any
English first
Asheville, North Carolina
Level Contributor
86 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 27 September 2011

This hotel is just off of I 95 closer to the Flagler Beach end of Palm Coast. It is very comfortable and very clean. The staff were all friendly. Parking is easy. The room was large and comfortable. The area is nice...retail and food close by. We were in the area on a family visit and were very happy with our choice.

Room Tip: 5 floors take your pick
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  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank southtripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, MD
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 August 2011

This was my third stay at the Palm Coast HGI. The hotel is fairly new and feels and looks like a relatively new property. The staff members are friendly, helpful, and seemed grateful for our business. The property is a mere seven minutes - driving slowly - from the Atlantic Ocean. The breakfast staff is friendly and the food is very good.

The one thing I wish I could change about the hotel is the fact that the windows don't open, making it not possible to get fresh air into the room. Also, the room service stops serving at 9 PM, which can be a little inconvenient.

However, I have stayed at this hotel several times now and this will continue to be my hotel of choice when I'm in northeast Florida. If you're familiar with the Hilton Garden Inn brand of hotels, this is a very good property - probably my favorite among them.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CommonSenseDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocean Isle Beach, North Carolina
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 18 August 2011

Stayed from Friday to Monday in August. Hotel itself is clean and beautiful as HGI's usually are.The employees are wonderful but management is clueless. We were visiting friends who live in Palm Coast and a few days relaxing at the beach. A large group of teen soccer players were staying at the hotel all weekend. They ran wild all day and night and the parents were worse. The parents infiltrated the lobby, pool area and the restaurant area which is in the lobby with their wine bottles, babies and beer. The acoustics in the lobby are ridiculous! To be honest the morning employees especially Linda the brekfast hostess are way too loud! A low voice echoes so you can imagine what a group of liberal parents and their misbehavng off springs sounded like! The 3-11 clerk had to keep going upstairs to quiet the kids in the halls while the parents were partying in the lobby. Finally they checked out after 2 nigths and a family reunion checked in. They proceeded to take over everything! Next we had the Discovery channel group wired to their computers check in. They were supposed to be confined to a conference room but decided to come out in the lobby in the evening to play on their computers. Once again lobby was totally out of commission to anyone else. Does the average family have to rent the lobby to be able to relax in it or have breakfast in it? The employees at this HGI are wonderfuland and go above and beyond but management is in charge AND IT IS UP TO THEM not to take in roudy groups, and it is up to them to set the rules ahead of time! It should not be about filling the rooms but about returning satisfied guests. Those groups may not have reason to go back to that hotel but I do have a reason and I will be going to another hotel down the street next time!

Room Tip: First floor is convenient to laundry ice, lobby and restaurant. Noise is not audible once you close...
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lovehamptons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DABTC, General Manager at Hilton Garden Inn Palm Coast, responded to this review, 22 August 2011
Thank you very much for your comments regarding your recent stay with us here at the Hilton Garden Inn. We truly apologize for the discomort caused by any unruly guests as well as the guests who were overtaking the lobby. Your satisfaction is very important to us whether you are with a group or travelling as an individual and we are sorry that the actions of some of our guests caused such an inconvenience. We try very hard, as we did with the overactive children, to speak directly with them or their parents. We try to keep the groups together on the same floors. In addition, we created a movie and entertainment room, which was away from the guest areas. The premise of this room was to allow some of the kids to keep occupied while watching movies. We are sorry that this occurred and hope that upon your next trip to Palm Coast, you will once again stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alpharetta, Georgia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 July 2011

The hotel was immaculate and the staff was very helpful. Very comfortable beds.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gaill203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Statesboro, GA
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 28 June 2011

Brand new hotel, friendly staff, comfortable beds, and great location!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank peach92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DABTC, General Manager at Hilton Garden Inn Palm Coast, responded to this review, 30 June 2011
Thank you for sharing your comments. We appreciate you taking the time to let your fellow travellers know about our hotel. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bonita Springs, Florida
Level Contributor
244 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 13 June 2011

Staff are friendly and efficient. Rooms are clean, beds with mattress adjustments for each side, lovely pool and 10 minutes to beach.
Great breakfast (extra).
Rooms have it all, small refrigerator, TV ( HBO too) internet, coffee machine and they are spacious,

Room Tip: Just ask. Staff will do their best to accomodate
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  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tomapa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DABTC, General Manager at Hilton Garden Inn Palm Coast, responded to this review, 16 June 2011
Thank you for your comments and we appreciate the fact that you took the time to share those thoughts. Travel safely!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Palm Coast

Property: Hilton Garden Inn Palm Coast
Address: 55 Town Center Blvd, Palm Coast, FL 32164-2387
Phone Number:
Region: United States > Florida > Palm Coast
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Palm Coast
#1 Green Hotel in Palm Coast
#1 Business Hotel in Palm Coast
#2 Family Hotel in Palm Coast
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Palm Coast 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hilton Garden Inn Palm Coast Hotel Palm Coast
Hilton Garden Inn Palm Coast Florida

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