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We checked in, went to our two bed room, pulled back the sheets and there was hair in both bed sheets (quite a bit). We called front desk manager, who was extremely nice, and came right up, inspected and apologized, then gave us room #2. Both bed sheets in room #2 had more hair than room #1. Carpet was a bit dated, but not outright stained, and overall rooms appear OK clean. Staff is excellent and courteous. However, I cannot sleep in hair sheets. Manager ended up washing a set of sheets just for us (we waited) and then we pulled she sheets over top of the entire bed (as opposed to tearing off sheets and replacing them). I would not stay here again.
Very sorry, we have renovated the entire property and restaffed as well. We have been able to find excellent dedicated employees to attend to our new hotel. Please join us soon so we may make your stay better then the last one.
Our stay was very good. We were scheduled for 2 nights and realize that our team lost and did not need the second night. The front desk staff was very appropriate and accommodating to let us out of the second night.
Hopefully, they did not send us the bill. Otherwise I will write you again. :)
Thank you for the kind words about your recent stay here with us. It is always a pleasure to hear when a guest is happy and have enjoyed their stay. It means a lot to hear from guests who are satisfied with all of our services and amenities. We are so glad that your stay was peaceful and we look forward to seeing you again when your travels bring you back to the area!