We chose a Comfort Inn because it is a well-known chain and we had had a good experience staying at one in Pelham, AL, the week before on our way to Florida. They're pretty much all the same, right?! My first thought upon seeing the property was that we must be at the wrong hotel because it looked NOTHING like the picture! I guess you can make anything look good by photoshopping out the surroundings and adding a sunset! Very deceptive picture! I have to say, the front desk clerk was very helpful, but that was as good as it got. I knew as soon as I opened the door that it was not going to be good. The smell was horrible!! I can't even explain it! It smelled like a combination of mildew and carpet cleaning chemical! The bathtub and sink area had been updated and were fairly nice, but the toilet seat looked circa 1986!!! It was actually yellowed and worn down and bubbled in spots! Why they didn't replace that is beyond me! I was afraid to use it! Unbelievable! The carpet just felt dirty and my teenagers and I did not want to take our shoes off! in fact, they even showered with sandals on, even though the tub had been updated! The breakfast was average but I had no complaints because it was free. The actual eating area, though, is extremely small (I think there was 3 tables) and when all the families started coming in, it was difficult to maneuver around. My daughter had to eat in the room because there was no room for her to sit. The final straw, though, was when we were all in our room getting ready (about 8:30a.m.) and a hotel employee opened up the door and started to come in! I'm sure she was as surprised as we were! When I went up and asked about it, they had assumed when my sister-in-law had checked out earlier (they wanted to get out a.s.a.p.!), that we had checked out, too! Again, the gentleman at the front desk was very nice and helpful, but this was one of our worst hotel experiences ever! Will not stay here again!
On a side note, we wanted to stay another night in Panama Beach and we happened to pass another Comfort Inn and Suites (on R Jackson Blvd. - highly recommend!) about 2 blocks from the beach that looked very nice. We stopped in and for only about $35 more we had a beautiful room with 2 queen beds and a nice sitting area - and it smelled great! Compared to the previous night, it felt like we were staying at a luxury hotel! Definitely check that one out!
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- Also Known As:
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