Negative reviews are my least favorite to write. This is especially true if I am not angry about some specific incident(s).
In this case, I just have to report our sleep experience (which is after all, very important). Our bed felt like an elephant had slept in it. My side sagged right were my backbone is suppose to go. My wife reported her side was also uncomfortable. We arrived back to our room late and did not realize the problem until we were crawling into bed. Too late to change room, plus they were full if I am not mistaken so I don’t know to where we could have moved.
Overall this is a very nice place, relatively new and we’ve stayed here before (rating it very high). I recommend they flip the mattress in room 313 or else replace it. Since ours may be the exception, reviewers will perhaps call this to their attention on their future says at the hotel. My wife would never agree to return. She holds a grudge.
I would also just like to vent (not the hotel’s fault) about people who hoard the luggage carts in their rooms. We waited 2 hours for one of the two carts to show up and then finally had to move everything to our car a few item at a time, making about 5 trips. We are in our 70’s and my wife just had surgery on her arm. I was pretty tired by the time we got everything packed. Someone should make a small electronic radio to attach to these dang carts so the hotel could find them when a hoarder gets hold of them. Of course, the hotel could have more carts but no doubt there are many more hoarders lurking about.
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- Also Known As:
- Hilton Garden Inn Panama City Hotel Panama City
- Hilton Panama City
- Hilton Garden Inn Panama City Florida