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“DO NOT STAY HERE! They Ripped us off!”

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Orange Lake Panama City
Ranked #28 of 31 Hotels in Panama City
Atlanta, GA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“DO NOT STAY HERE! They Ripped us off!”
1 of 5 bubbles Reviewed 29 February 2008

We booked our stay at Orange Lake directly with Orange Lake. They tell you "your key will be at the gate"

When we arrived, there was no key for us at the gate and they did not know we were coming. Even though we had a confirmation number, there was nothing we could do.

Orange Lake doesn't even have an office on this property - they "sub out" everything to partners on the property - and the "partners" all hate Orange Lake because they are nothing but problems (guest can not get help, often left with problems in rooms, no keys, etc)

We ended up having to get a room at the Marriott (it was cheaper and bigger anyway). We have spent an entire week trying to get our money refunded and can not get Orange Lake to return calls or take action.

We lost $500 - BEWARE!

  • Liked — Nothing
  • Disliked — Everything
  • Stayed February 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank DaveHinATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
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Additional Information about Orange Lake Panama City

Property: Orange Lake Panama City
Address: 4200 Marriott Dr, Panama City, FL 32408-8019
Region: United States > Florida > Florida Panhandle > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #28 of 31 Hotels in Panama City
Price Range (Based on Average Rates): ££
Number of rooms: 36
Also Known As:
Orange Lake Panama City Hotel Panama City
Orange Lake Panama City Florida

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