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“Gulf front prices with a view of Goodwill”

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Hampton Inn & Suites Panama City Beach-Pier Park Area
Ranked #8 of 48 Hotels in Panama City Beach
Certificate of Excellence
Mobile
Level 6 Contributor
133 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Gulf front prices with a view of Goodwill”
Reviewed 12 June 2014

If this was a Hampton at an interstate exit, I'd give it a 5. Unfortunately, this is a Hampton that is charging beach prices with a view of Back Beach Road & Goodwill.

First the good - new property, clean, very friendly staff. Room was the typical standard size Hampton Inn room with my usual pet peeve of too few towels for the number of people the room accommodates. Very small pool with cute splash pad area for younger kids. Decent sized workout room with nice variety of equipment. Good breakfast spread including a few items my gluten-free child could eat. Coffee was better than most.

The bad - even on the 5th floor there was a lot of road noise from the very very very busy Back Beach Road (aka US 98) -- a road you have to cross without a light if you want to go to pier park or any other attractions. Late afternoon and early evening in June required risking life an limb to scoot across and sit with 6-8 other cars in the median break in the hopes of someone letting a few cars turn left.. The "view" from the room was the roof of Goodwill - yep, $249 for a standard room (not a suite) with a view of Goodwill.

In addition to road noise, there was a significant amount of hall noise. Apparently there is no sound barrier at all between the hall and the room, with every door closing reverberating through the room -- and the opening and closing of doors went on late into the night. The standard 2 Queen room does not have a mini-fridge, microwave or any other amenities with the exception of a small one cup coffee maker.

Saying the hotel is in the "pier park area" is a stretch. Looks close on the internet map; in reality, because of summer traffic, not so much. Way too far to walk to anything (except goodwill) and, in summer, an unpleasant stop and go ride to pier park, gulf world, beach, etc.

If the hotel starts charging rates that fit with its less than convenient, no view location, I'd stay there again. However, with the number of affordable on-the-beach options, I will not pay beach rates for a hotel that is not near the beach.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
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English first
Memphis, TN
Level 5 Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 June 2014 via mobile

Our visit started out at the Hilton Garden Inn in Panama City, but we moved because the area was unattractive. We checked out and went to the Hampton Inn in PCB and was very pleased. On our second night there, the air went out in our room. The manager on duty came up, checked it out and then provided us with an upgraded suite just a few doors down. Both, the accommodations and service were wonderful. Thank you for making our visit to PVB enjoyable!

Stayed June 2014
Helpful?
Thank truly77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

First, I would like to mention that Brittany is a superstar and really made me feel welcome! Her "can do" attitude and up-beat personality is a great asset to this company. Her customer service alone made me want to give my loyalty only to Hilton/Hamton Inn. Unfortunately, I did not receive the same service from Richard. Brittany told me earlier how much it would cost to wash/dry clothes but I forgot to ask her if this could be billed to my room or if there was an ATM machine so I could get money out. When I came down to the desk, Richard barely looked up at me and said "Ma’am"... Not hello, or how are you, etc, just a attitude like what now. I started to ask him the question that I forgot to ask Brittany, but he proceeded to interrupt and talk over me, therefore not letting me ask him. I simply nodded and walked off. Later, I was in the elevator with one of you maintenance men and he started telling me how he never gets a day off and how he would rather not be there. Very odd customer service skills, to say the very least. I work in the travel industry as well and understand that it isn’t all peaches and cream, but the interaction with these two men is all that kept me from rating a perfect 10 on the survey. The rest of your staff was very thoughtful and accommodating.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Kelly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pompano Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

Very friendly and attentive front desk and staff, different breakfast every morning, close to shopping and restaurants. Hotel was not in walking distance to the beach, but close to shopping and restaurants.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank An A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 June 2014 via mobile

We were in town for a swim meet so we didn't need to be directly on the beach. The Hampton Inn & Suites worked out perfectly for us. It is conveniently located on Panama City Beach Parkway. The hotel is clean and the breakfast is excellent. We will definitely stay here again the next time we are in town.

Stayed June 2014
Helpful?
1 Thank Timothy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, United States
1 review
Reviewed 2 June 2014

Booked a last minute getaway for the family with 2 small toddlers. Scored a great rate - clean, updated hotel with free and good breakfast (served fresh berries!). Parking was easy, suite was huge (well worth the $10 upgrade per night). Great location. Will definitely stay here again next year.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Hai-Ly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diamond, Illinois
Level 6 Contributor
174 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 May 2014

As long time visitors to the Panama City Beach area we have stayed with many hotels in town and none compare to the Pier Park Hampton Inn. High level of service from all staff front desk, housekeeping , etc. The staff is not only very friendly but also helpful and knowledgeable of the area. The hotel is in a great location where you are close to everything but it's still quiet at the end of the night. Clean room and lobby and good variety for Breakfast. I would highly recommend this hotel to anyone traveling to the PCB area in the future

T Sample

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tsample7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Panama City Beach-Pier Park Area

Property: Hampton Inn & Suites Panama City Beach-Pier Park Area
Address: 13505 Panama City Beach Pkwy, Panama City Beach, FL 32407-2847
Phone Number:
Region: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Panama City Beach
#13 Romantic Hotel in Panama City Beach
#14 Family Hotel in Panama City Beach
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites Panama City Beach-Pier Park Area 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Welcome to Hampton Inn & Suites Panama City Beach Pier Park Area. Soak up the sun and find many things to do from our hotel in Panama City Beach, FL. Lounge on white soft sand beaches near this Panama City Beach hotel, and visit nearby Pier Park for the area's best shopping, dining, and entertainment. Enjoy live shows featuring dolphins, sea lions, and tropical birds at Gulf World. Hit the green at Hombre Golf Course or play ball at Frank Brown Park. Splash into cool waters at Shipwreck Island Water Park. Visiting for business? Our hotel in Panama City Beach, FL is also near the Naval Surface Warfare Center, Sprint, Northrup Grumman and the Northwest Florida Beaches International Airport. You'll always get the complete package of amenities at Hampton Inn & Suites Panama City Beach Pier Park Area, from the clean and fresh Hampton bed(R) in each guest room to the free WiFi access and Hampton's free hot breakfast. After an exciting day discovering the area, re-energize in the fitness center, or relax in the pool at our hotel in Panama City Beach, FL. Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment and your guarantee. That's 100% Hampton.(R) Experience a fine standard for hotels in Panama City Beach, FL at the Hampton Inn & Suites in the Pier Park Area. ... more   less 
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Also Known As:
Hampton Inn And Suites Panama City Beach-Pier Park Area
Hampton Inn & Suites Panama City Beach-Pier Park Area Hotel Panama City Beach
Hampton Inn & Suites Panama City Beach-Pier Park Area Florida

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