NEVER USE THIS COMPANY!!! we made reservations 2 months ago when we booked our hotel to do a banana boat ride on Friday at 2 and a jetski swim with the dolphin tour on Saturday at 2. Tickets say show up 30 minutes ahead of time. Friday we showed up for the banana boat at 1:30 and at 4 still had not been picked up to ride so we called and they just said sorry and didn't want to give us a refund. Then Saturday we show up to do the dolphin tour and they say they aren't doing tours so we need to reschedule but we were leaving the next morning so we couldn't. Their response was sorry. They don't want to provide services that are paid for, they don't want to give refunds, and they are rude. Thanks for screwing up a 10 year olds trip to Florida! I will do my part to make sure they don't get service from any one I know!
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