The Sunbird's E903 is awful! We arrived on Saturday to check in, only to be told @4pm, "not ready" we returned after 430pm and the dayshift clerk was gone & no one even realized we needed to check in after that. When we got into the condo it was dirty, food on fridge door, dishwasher had molded food in it, the bathroom doors had makeup all over them and later we discovered "panty liners" stuck to the chest of drawers in the master bedroom. We called from desk and they sent the cleaning team back, whom were very apologetic. When opening the balcony door, the blinds were laying in the floor, the screen door was laying propped up against the balcony rail, the hideaway bed had cheese or something funky stuck in it and the bathroom wallpaper was falling off the walls! We called the front desk and let then know about all of this and no one ever came up. We went and bought our own cleaning supplies to clean and disinfect before we even unpacked. Then that night when we showered the drain was stopped up and we called the front desk, no one came to address the ankle high water in the tub. The next day the doorknob almost came off the hinges in the bedroom and the mirror actually did fall as we walked by it, thankfully it was caught and the screw was dangling out of the sheetrock. Again, we spoke with someone at front desk whom was rude, like we "bothered" her and later that night someone came to retrieve the screen from balcony and said "you won't be charged for the mirror but I don't have the tools to fix it"....really? My husband took his swiss knife and fixed the doorknob and we propped up the mirror in the bedroom so it wouldn't get broken. As the owners of rental properties, we would be HORRIFIED to rent out something in such poor shape as this condo was! All this would have taken was a little TLC and about $75 and it all could be fixed, even the fridge needed a little appliance paint because of the rust. All I can say is shame on the Royal American is they're the managers of these properties because they aren't doing their job and if it's the condo owner, then they're nothing but slum lords!!! When we checked out this morning, all we got was a "sorry here's the RA managers email/number, no eye contact or nothing, at least we could have gotten our cleaning fee back for the lack there of cleaning that was done. We left it cleaner than when we got there 5 days ago, we are just really disgusted and if we could've found vacancies elsewhere we would've checked out Sunday morning.
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- Also Known As:
- Sunbird Hotel Panama City Beach
- Sunbird Condominiums Panama City
- Sunbird Condos Panama City Beach Fl
- Sunbird Panama City
- Panama City Beach Sunbird
- Sunbird Suites Panama City Beach, Florida