recently stayed at the Boardwalk this past week end, and want to convey how appalled we were with the management team and general customer service. In all my years of traveling I have never felt the need to express my horror at the asst mgr Cindy's customer service. She was rude and generally did not care about our concerns. In fact she told us she did not have time for this. The only staff member we came across during our whole time there that was hospitable was the lady who mopped the lobby floor.
The resort closed on friday due to a 20mph rain storm and in fact it appeared as if most of the employees left for the day prior to noon. I can only imagine if I was a homeowner how upset I would have been if this was an investment property.
I will never stay at an RAH property again.
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- Also Known As:
- Boardwalk Beach Resort Condominiums Hotel Panama City Beach
- Boardwalk Beach Hotel Condominiums
- Boardwalk Beach Panama City
- Boardwalk Beach Resort Condominiums Panama City Beach, Florida