My family stayed at the Boardwalk Beach Resort from March 22nd through March 28th. It is a beautiful resort - very clean and the condo was exceptional. The staff at the desk, housekeeping, pool and bar were wonderful. The only problem we had was this: Check in time is listed as 4pm and our room wasn't ready until 630pm (we had been waiting since 2pm to check in). I called the manager and she told me our room would be ready "sometime before midnight" and that the 4pm check in time really means "that is when check in time begins" and not when we should be expect to be in our room. I had to speak too two other managers before they allowed us to check in by 630pm. We also met up with 5 other groups that were waiting to get into thier rooms. Everyone was very upset. One unfortunate girl (a spring breaker) I found crying outside the condo because her group couldn't check in yet and it was 8pm - they had been waiting since 4pm. The girl was told she would have her room "by midnight." I've never seen anything like this. I asked the manager that since we couldn't check in until 2 and 1/2 hours after check in time (4pm) can we stay after the 10am check out time. The manager told me; "No..if you stay beyond the 10am check out time you will be charged extra."
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- Also Known As:
- Boardwalk Beach Resort Condominiums Hotel Panama City Beach
- Boardwalk Beach Hotel Condominiums
- Boardwalk Beach Panama City
- Boardwalk Beach Resort Condominiums Panama City Beach, Florida