Our family just finished a vacation at this resort and will never stay here again. This is the most disorganized business I've encountered in a long time.
It took several hours to get checked in. The carts to unload luggage have to be checked out by leaving your drivers license, and the line to do this was like a queue for a theme park ride without the thrill. With identity theft so prevalent it was unsettling to leave our licenses.
Then after waiting for hours for our room to be ready, we discovered why. There are no service elevators and housekeeping has to use the same ones as guests who are checking in.
In addition to this, there was only one bank of elevators working to get guests and/or housekeeping to 23 floors. On our check out day, it took us 45 minutes to catch an elevator from the 8th floor.
We called ahead to find out about wifi and other amenities and were told wifi was top notch and that movies were shown nightly by the pool.
The wifi service was a joke, which led some members of our party to leave the complex to complete work/school assignments. When we asked about movies, "the theatre was out of order."
Then the day we were leaving two members of our group ate lunch in the H20 Bar and Grill by the pool and ended up in the ER that night with food poisoning.
Don't stay here.
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- Also Known As:
- Majestic Beach Towers Hotel Panama City Beach
- Majestic Beach Hotel
- Majestic Beach Panama City
- Majestic Beach Towers Panama City Beach, Florida