My family and I stayed at Splash from July 12 thru the 19th. We knew when we reserved that it would be a very KID freindly place, but when we arrived and discovered that a World Series Tournament for softball was being played that very week, we realized that we were at the wrong place. Check in is across the street with the parking deck. No big deal, but check in was frantic. There were no carts anywhere. We waited and waited. Finally when we get a cart we wait equally as long at the elevators to get to our room. ONE elevator in the west tower and ONE elevator in the east tower. We get to our room and it was like a breath of fresh air. It was beautiful. The owners had it decorated so well, and equipped with all you would need. So suddenly everything wasn't so bad. After unpacking, we decided that a trip to the grocery store would be necessary so we return to the elevators. We waited around 30 minutes for an elevator that wasn't sooo packed that we could fit. When we reached the 2nd floor, which is the floor to the walkover to the parking deck, we discovered that although we had thought we had problems getting to our room, the people checking in after us were really having problems. There were people from the elevator all the way down the hall and wrapped around the corner onto the crosswalk. Everyone looked totally miserable. With shopping done and now back in our room we discovered that our teleplone did not work. That was not such a big deal because we have cells BUT you would EXPECT them to work considering the amount of money spent to stay there.
We go to the beach the next day because all the pools were packed. NO chairs in site. I guess that is to be expected but when a resort has 5 locations for swimming you would think that they would invest in the proper amount of lounge furniture. By the way, there are 5 locations to swim. There is of course the Spalsh Pad, perfect for small children, plenty of fun slides and such, BUT NO SUN! Next another pool, again NO SUN, a hot tub, another pool PART SUN PART SHADE. Another pool/lazy river (whatever!) SHADED. And finally a toddler/baby pool that is in the FULL SUN. Talk about getting things backwards! And we still don't know where this "Dive In Theater" is!
My son loved the gameroom, but let's face it, NO ONE goes on vaction to play in a gameroom. There is a bar and grill. I never ate from the grill, but I saw many people partaking and heard no insults towards the foof. The bar however served nothing but strawberry daiquiries, pina coladas, and margiritas. NO mixed drinks, NO beer. AND the bar is only open from 11am until 5pm. We didn't however have any trouble with having a cooler with us on the one day we got chairs at the pool that is partly in the sun.
I can't complain about cleanliness, or staff. Although it is a condominium there are NO you pay ice machines on each floor and my mother was not so politely told that she could use the ice from our refrigerator freezer or walk across to Alvins for ice.
Best advice I can give is........ if you plan to swim and SUN at a pool..... forget it. If you plan to go to the beach everyday...you'll be fine. If you think getting to your room will be no trouble during checkin in JULY...think again. If you want a nice room....can't speak for the others but ours was very nice. If you want to watch a movie from a pool....good luck finding it! OVERALL.......I'll never go back!
- Official Description (provided by the hotel):
- Beachfront condominium waterpark resort. Family oriented and no smoking. ... more less
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- Also Known As:
- Sterling Splash Hotel Panama City Beach
- Splash Resort Panama City Beach
- Splash Resort Condominiums Panama City Beach Florida