We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“so glad kids said not to come back”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Splash! in Panama City Beach
Certificate of Excellence
oxford,al
1 review
“so glad kids said not to come back”
Reviewed 4 August 2009

well i too stayed from june 28 til july 5. i guess this is the worst week to stay. the west is far worst with elevators than the east. i was on the 21 st floor. i to booked from owner.i actually worked for the owners dad at one time. she has yet to ask me how my trip was, considering she said i was like family just knew she email me and ask how things went.the elevator was a night mare the whole time.yes we all spent about the same and this place was only 2-3 years old i think there should be NO issue with an elevator. i was hearing horro stories from more than 1 person about being stuck or falling so i would say i dont that many people lied.i know i would not lie about an elevator.could not leave on time sunday but i guess the resort knew not to say anything cause people could not get down.i take blood pressure medicine and had to walk to the 21 floor and the sunday i left if i wanted out was to walk down 21 flights.i pulled a muscle in my leg from that. i know sterling is a big place but they should do better.when some one has a heart attack they might. i thought about class action law suit. 2 grown men had to carry aluggage cart down the stairs. my daughter had to carry her 14 month old up and down several times what will it take to resolve the problem.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dc4971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,035 reviews from our community

Traveller rating
    478
    232
    133
    100
    92
See reviews for
877
26
Solo
0
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Clarksville,Tn
1 review
Reviewed 27 July 2009

I have stayed at Splash four times in the three years. Every year I get the same experience. I have read a lot of reviews and I really feel a lot of people over exaggerate on some things. I will tell you that when checking in, it can be a little hetic. There aren't enough luggage carts for everyone checking in so just be patient. The elevators take too long during the day so if you can get a unit on the first or second floor. Our last visit we were on the first floor and never had to use the elevators. Only when checking in and out. I also recommend renting from an owner (VRBO.com) or from Southern Resorts......its cheaper than renting straight from Sterling. It's a perfect place for familes with kids. Nice little lazy river and water park play area. Also the splash pad is great for small kids to get wet and have fun. The bar and grill has some pretty good food at decent prices. There are 4 gas grills you can use to cook out by the pool. There is a business behind the resort that does banana boat rides and parasailing. You may have to wait a hour so think ahead. Next door is another business that rents jet skis. This is a great place to stay in Panama City Beach and I will be returning next year for my fifth stay.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank egood24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tennessee
1 review
Reviewed 23 July 2009

We too stayed at the Splash Resort during the 4th of July weekend. We have been going to Florida for 13 years and sometimes twice during each year. This was my least favorite hotel. As mentioned in a previous description, there was no air conditioning anywhere inside the building besides the rooms. There was only one elevator working and when they would get the other one working, it would drop several floors the next day with people on it. The line to get on the elevator was awful. There were many people who walked the stairs. We were on the tenth floor. One lady walked three times in one day to the eighteenth floor. We walked the stairs at least ten times while we were there (and the resort did not seem that crowded). My husband was so excited about the workout room because the machines overlook the ocean....however it was so hot in there because there was no a/c that he did not workout. There were several things we noticed that security should have addressed, but there was no security to be found the entire time we were there. The parking garage is across the street. We have stayed in a place where the parking garage is across the street but they also had a place in front of the building where you can pull up. The Splash has no parking at all in the front of their building. I will not stay there again and I will not recommend it to anyone.
One more thing... I 'm not sure if they had wireless Internet in the building because in the mornings all the chairs would be full in the walkway going to the garage with people on their computers.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunnie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2009

Warning – do not rent from Phil Blom or Autumn Lisko, VRBO #104445, Room #1201. They kept our $500 deposit because of 2 carpet stains that were there when we arrived. All the adults in our party noticed the stains upon arrival. When we returned home, we were notified that we were losing our deposit. This was based on an email from the cleaning lady (one person) who said she “believed” we left the stains. We explained multiple times that she was incorrect and that the stains were already there. She apparently did not report the stains when they actually happened. Mr. Blom refused to believe us. Do not take a chance by renting from these people when you have so many other choices!

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cheated123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississippi
1 review
Reviewed 20 July 2009

We arrived on Wednesday and were very pleased with the room as far as the layout and space. It was also very clean. The resort had 21 floors, however, and only 2 elevators to service the entire unit. Not to mention it had 2 towers to service, the east and west tower! Upon checking out on Sunday, we waited 45 minutes on the 11th floor for an elevator (obviously couldn't walk down 11 flights of stairs with all of our luggage) which was definitely a major inconvenience. I would say that the establishment was great for the kids, however it will be my first and last trip to that resort. I have to say they are very ill prepared to handle that type of crowd.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WardenMississippi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MS
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 July 2009

First day there at check in we were not told which building we were in and elevator was broken in one and had been told it had fell. There was a30 to 40 min wait for a elevator. The halls are not airconditioned. After finally gettin to our correct building, we had to use the stairs everytime we wanted to leave room and we were on the 16th floor with a disabled child. When we complained they moved us to the other building on the first floor which would be great but got stuck again 45 mins. waiting on a elevator just to move. My daughter got sick from the heat and no food. We were promised our new room would be the same, well it wasnt we at 4 children and the new room didnt have bunks only a daybed. It was just a big mess. And Im sorry to say Destin beaches are prettier, cleaner, and nicer people to have your children around.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ritaboykin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
1 review
Reviewed 20 July 2009

Arrived at the resort late Saturday afternoon, July 4, 2009 hearing horror stories of the days prior regarding elevator issues. Didn't have a problem catching an elevator the first time up to see the condo, but after going out for dinner and heading to the grocery store to get a few items for the next morning, we experienced some of what everyone was talking about. First of all, couldn't find any carts for luggage or help with the groceries purchased, so we decided to get the luggage later. Stood in the Lobby for a half hour for an elevator and it never came. My husband and two boys decided to start climbing the stairs to the 18th Floor where our condo was because things were starting to melt because - it was extremely hot! My girls and I decided to wait a little longer, but eventually started climbing a couple flights at a time to see if we went up a little higher it would be easier catching an elevator - not the case. Over an hour later we finally climbed to the 18th floor. No air in stairs or in hallways on each individual floor. We heard many other people having to do the same thing - I'm surprised someone didn't pass out. Later we found out that one of the two elevators in the West Tower was broken. It had been going down off and on for several days prior and had finallly quit. We managed to get our luggage up to the room at approximately 11:30 p.m. that evening due to the poor elevators and no luggage carts. In speaking with a young couple with a small child that evening, they were stuck in the elevator for over 15 minutes at which time her husband pryed open the elevator doors and they climbed out to one of the floors they were stuck in between. They stated that the elevator kept dropping until it finally just quit. Apparently another time the elevator dropped four (4) floors and a little girl was hurt and taken to the hospital.

The unit itself was fairly nice; however, for the complex only being a couple years old, it was rather abused. Furniture and carpet in the unit were quite dirty and the overall complex itself really hasn't been maintained.

The staff that we did see wasn't that welcoming; although there really didn't seem to be many of them around. You would think for the price they would have staff going around to keep the place a little cleaner. The pool areas were very crowded and unless you went down early in the morning to get one of the few lawn chairs available, you were out of luck. They had signs stating you couldn't save/reserve chairs, but that was pretty much the only way to get one. The Beach was also way too crowded and pretty trashed. Too many people setting up tents behind the lawn chairs and then not taking them down at the end of the day so that the beach could be groomed/cleaned up the next morning. (Soda cans, bottles, food wrappers, and even dirty daipers littered the area right in front of the complex - disgusting.) Renting chairs was extremely expensive as well ($35/day). Stayed a few years ago in Fort Walton Beach and two chairs/umbrella came with each unit for the entire stay. You'd think for the price people charge for these units that maybe they could throw this into the deal!

Checked out many other resorts prior to booking at Splash that were much cheaper. Wish we would have went with our first choice. If you plan on staying here, make sure you're on one of the lower floors so that you can walk the stairs and avoid the elevators if needed.

P.S. Don't think about asking to get relocated to another complex. Once you've booked at Splash your stuck.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IllinoisNeverAgain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Panama City Beach hotels
3.2 mi away
The Beachside Resort
The Beachside Resort
#4 of 48 in Panama City Beach
544 reviews
3.2 mi away
Legacy By The Sea
Legacy By The Sea
#14 of 48 in Panama City Beach
812 reviews
6.6 mi away
Holiday Inn Resort Panama City Beach
Holiday Inn Resort Panama City B...
#2 of 48 in Panama City Beach
2,540 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Calypso Resort & Towers
Calypso Resort & Towers
#9 of 83 in Panama City Beach
458 reviews
0.5 mi away
Emerald Isle Resort and Condominiums
Emerald Isle Resort and Condomin...
#2 of 83 in Panama City Beach
284 reviews
7.3 mi away
Long Beach Resort
Long Beach Resort
#14 of 83 in Panama City Beach
323 reviews
Show Prices
Show Prices
Show Prices

Been to Splash! in Panama City Beach? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Splash! in Panama City Beach

Property: Splash! in Panama City Beach
Address: 17739 Front Beach Rd, Panama City Beach, FL 32413
Region: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 83 Speciality Lodging in Panama City Beach
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Splash! in Panama City Beach 3.5*
Number of rooms: 276
Official Description (provided by the hotel):
Beachfront condominium waterpark resort. Family oriented and no smoking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Evoline ltd and Cancelon so you can book your Splash! in Panama City Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Splash Hotel Panama City Beach
Splash Resort Panama City Beach
Splash! In Panama City Beach Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing