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“Better off sleeping on the beach”
Review of Casa Loma Inn

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Casa Loma Inn
Ranked #31 of 48 Hotels in Panama City Beach
Reviewed 12 February 2014

This place is the stuff nightmares are made of, the staff treats you like cattle and blames you for the run down look of there garbage dump with beds. The side walk is generally cleaner than the rooms, also I hope you didn't get promised any sort of promotion well your there, they won't honor it and will most likely blame someone they can't get a hold of for it. So if your looking for a nice place to enjoy the beach or explore the panama city nightlife look somewhere else. Only nice thing I can say about this hotel is that it is on the beach, but so is the rest of panama city. AVOID AT ALL COSTS

  • Stayed: April 2013, travelled with friends
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7  Thank Jet_Set306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greatgrandmother2, General Manager at Casa Loma Inn, responded to this reviewResponded 14 February 2014

Thank you for taking the time to review your recent visit, if you would please give the general manager a call at the hotel to discuss this review and your stay with us. We would never treat our guest as cattle and I would like to see why you felt this way and discuss the bedding. I earnestly apologize for your unpleasant stay and would love to discuss this visit and review with you. I am so sorry for your difficulty with the hotel and strive to be better than your visit says about us here at the Casa Loma.

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Reviews (492)
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283 - 289 of 492 reviews

Reviewed 7 January 2014

We loved it here. Beautiful views and everyroom is Gulf front and a short walk to beach. Yes is an older property and a bit worn but beds were comfortable and is well equiped. Didn't see any bugs at all as was mentioned by another reviewer.

  • Stayed: December 2013, travelled with friends
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1  Thank ladyinred60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greatgrandmother2, General Manager at Casa Loma Inn, responded to this reviewResponded 9 January 2014

Thank you for your recent visit and acknowledgement of the visit with us. We appreciate your visit and remarks and hope you visit us from St Louis again. Hopefully you noticed we were doing huge renovations to balcony's, building and painting everything so we can be updated for all our guest. Sorry the weather wasn't great here but hopefully you can return when better weather.

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Reviewed 26 December 2013

CONS: Had to wait 10 minutes for someone to come to the front desk for us to check in. Floor in bedroom and bathroom had sand all over it. Sand in shower and sink. I do not think that the room was cleaned prior to us checking in. The hot water was non existent for showers or to wash hands. The dehumidifier was so loud that the front desk just told us to unplug it. We had roaches in our room which caused our grand daughters to constantly jump on the beds with sandy feet each time they saw one.
PROS: Staff seemed nice.Had plenty of clean linens. Nice pool.

OVERALL: Wouldn't recommend this hotel due to the poorly maintained rooms and the overall condition. Since we went in October there were other hotels that had similar pricing...so perhaps we should have gone with one of them.

Room Tip: If you choose to stay here, ask to see the room, check the hot water and dehumidifier prior to check...
  • Stayed: October 2013, travelled with family
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3  Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greatgrandmother2, General Manager at Casa Loma Inn, responded to this reviewResponded 28 December 2013

I am sorry for your unpleasant stay as there have been no problems with any rooms to our knowledge, however do not understand the front desk statement, unless someone is in the bathroom as we are open 24/7. Please give me a call at the hotel and ask for the General Manager as I would like to discuss the problem and details of the room etc?

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Reviewed 26 December 2013

Extremely friendly staffand very accomidating. I love that all the rooms give a gret ocean view. I was there for my Birthday and continued through Christmas. What started out as a one night stay turned into eight days .Also the friendly staff left me flowers for my Birthday. A special thanks to Johnny, Debbie, Wendy, and Connie. I will definately be back!!!!!

  • Stayed: December 2013, travelled as a couple
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Thank Tamara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greatgrandmother2, General Manager at Casa Loma Inn, responded to this reviewResponded 28 December 2013

Thank you so much for you taking the time to review the Casa Loma. Thank you for the eigth nite stay and the great compliments of our staff. We strive to turn each guest visit into the success of this one. Please visit us again when you visit this area!

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Reviewed 6 December 2013

I love the Casa Loma in Panama City Beach. This motel has preserved the feel and been true to its origins in the 1960s while the rest of PCB has been covered in condos! It's been well maintained and is even now undergoing new restorations. No elevators, no in-house bars, but who needs that when every room has its own balcony on the Gulf! Kudos to the managers and staff as well who are always friendly and helpful. This is the only place I stay in PCB!

  • Stayed: November 2013, travelled as a couple
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1  Thank Fox H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greatgrandmother2, General Manager at Casa Loma Inn, responded to this reviewResponded 8 December 2013

Thank you for your visit to Casa Loma and your appreciation for Casa Loma and our uniqueness of keeping ourselves as the beach should be and for the lovely compliments to staff. Please
let your friends and family where to stay when traveling thru this area!

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Reviewed 11 November 2013 via mobile

Ten years since we've visited and this place is as beautiful and homey as ever! Miss Betty&Debbie at the front are the sweetest! Chris and team are amazing! Great value, property, and view of the beach. If you're looking for the uppity elite hotels that charge you for ice and toiletries, don't stay here. If you're seeking a comfortable and conveniently-located home away from home, stay here and let miss Betty know. Had the most memorable stay with my mom and dad; we haven't been able to come since I was a kid. We love this place, could even live here! Miss you guys hope to see you soon!

Stayed: October 2013, travelled with family
Thank Kelli L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greatgrandmother2, General Manager at Casa Loma Inn, responded to this reviewResponded 14 November 2013

Thank you for being part of our family all these years. We appreciate your support of our staff and loyalty to Casa Loma. With guest like you we will continue to grow and improve. I sincerely hope all of you get to be back sooner but we welcome you any time.

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Reviewed 8 November 2013

We came for a quick weekend and wanted something on the beach but not a condo. I will say that for $59.00 per night it was a good value however there are some things to consider. It is a old hotel so it has a somewhat musty smell. It has coffee maker, hair dryer, iron, small fridge, safe and plenty of tables and chairs. It is a tile floor which is good but you will get sand in the bed. We slept pretty good in the bed but the mattresses were like sofa mattress and the springs would squeak anytime you moved. The shower would swing between cold and scolding hot water so if you have small kids beware. It was windy that weekend so we could always hear a whistling noise either at the front door or balcony. You are in the center of town but there is nothing nearby to walk to so you will have to drive to restaurants or shopping. if you want a cheap, clean, no frills motel on the beach this is your spot.

  • Stayed: November 2013, travelled with family
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2  Thank Vandy66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
greatgrandmother2, General Manager at Casa Loma Inn, responded to this reviewResponded 10 November 2013

Thank you for your visit and sorry your stay was not as pleasant as you or I would have expected. We will check out the shower problem from hot to cold to see is scald guard's need replacing. There is convenient store and 2 restaurants right out side the door and within 3 miles most any shopping or eatery's needed are available. The Pier Park Shopping Plaza is 2 miles west of us. Please ask our front desk for any assistance needed. We pride ourselves on cleanliness and being the old Florida type of lodging we work harder at it than most. Again thank
you for the visit and hope you will try us again!

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Additional Information about Casa Loma Inn

Address: 13615 Front Beach Rd, Panama City Beach, FL 32413-3546
Region: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Panama City Beach
#20 On the Beach Hotel in Panama City Beach
Price Range: £48 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Casa Loma Inn 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Casa Loma Hotel Panama City Beach
Casa Loma Resort
Best Western Panama City Beach
Best Western Casa Loma Hotel
Casa Loma Inn Panama City Beach, Florida

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