I could go on and on with the problems we had with this place but I'll stick with the key points:
1. The maid services - the most we ever had done to our room was new towels and our trash taken out.. This was RARE. most days we even asked for a broom to sweep the room ourselves. The maids come at 8am knowing that nobody is going to be awake and refuse to come back at a later time. When asking the front desk about this we were told that no hotel over spring break cleans their rooms.. ??
2. Don't even think about loosing the room key.. Automatic charge. Which is ridiculous.
3. The front desk people - I was APPALLED by the way we were spoken to. We were staying here on spring break and were a group of very mellow girls who never caused any problems. At checkout we were told to "grow up and actually be somebody". How dare you!! Who treats their customers this way? Even if they are young customers.
4. Trash - because of the fact that our trash was rarely taken out (which was apart of our rental fee I might add) we had 2 trash cans full of trash when we checked out. We were told we needed to carry the trash out to the dumpsters or there would be a $50 cleanup fee. At a hotel. This is unheard of to me, and I am a frequent traveler.
The one thing I will give casa loma props for is the security. We were a group of 4 girls and the security men made us feel very safe at all hours. Those men deserve a raise. But other than security, I wouldn't even tell my worst enemy to stay here. Good luck.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, getaroom.com, Ebookers, Evoline ltd and 5viajes2012 S.L. so you can book your Casa Loma Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Casa Loma Hotel Panama City Beach
- Casa Loma Resort
- Best Western Casa Loma Hotel
- Best Western Panama City Beach
- Casa Loma Inn Panama City Beach, Florida