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“Wow! This town needs to get out of 1980”

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Holiday Inn Resort Panama City Beach
Ranked #4 of 48 Hotels in Panama City Beach
Certificate of Excellence
Reviewed 20 June 2014 via mobile

Thoroughly disappointed with room quality. All the reviewers lead me to this location however they must have low standards. Dingy and outdated. Yes, they have a lot of activities and the pool is nice. Beach access is nice. Rooms have dingy walls, chipped paint, broken lamp, unraveling rugs, loud ac units, thin walls, 1980s decor, poorly built showers/curtain.

Staff was extremely helpful and very courteous. Response time for issue with TV was quick, engineer very helpful. Only had food from grill which was good. Pool music is very loud so don't expect any quiet nap times.

I guess they try to make up for the bad rooms with other stuff but this hotel seriously needs to consider a rennnovation. Even the blue signage is faded purple.

Stayed: June 2014
Thank 919angeliaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phcolvin, Public Relations Manager at Holiday Inn Resort Panama City Beach, responded to this reviewResponded 23 June 2014

Dear Angelia W,

Thank you for writing a review on TripAdvisor about your recent stay with us. We work very hard to ensure that our guests have a fun and memorable vacation and appreciate your nice comments regarding our activities, pool, beach access, resort dining, and our courteous and talented team members.

However, it sounds like we fell below your expectations regarding our guest rooms. What you described is absolutely not the level of excellence we expect at our resort. The Holiday Inn Resort brand signage is actually purple and the blue signage is a requirement for Holiday Inn Express, each Holiday Inn brand is differentiated by the color of their sign and ours is purple. We take all reviews positive and negative very seriously, and we thank you for your feedback as it will help us improve for our next guest or your next visit.

Sincerely,
Meagan M.

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Reviewed 19 June 2014

Dear fellow Tripadvisor members-
This review is for the Holiday Inn Resort, Panama City Beach, Florida. Our dates of stay were June 7th thru 15th for two adults and 4 children.

This resort property is great for young families. It offers several activities throughout the day. In the a.m. you may participate with kid’s activities/games on the beach and then in the afternoon a DJ is pool side offering the best in dance music. This is really a great experience for the kiddos and parents. DJ Jim does an excellent job satisfying song requests and encouraging the kids to just have fun dancing to the upbeat dance music.

Each day a Manager’s reception is held poolside and punch and watermelon is offered to the guests of the resort. Later in the evening, parents and kids enjoy the Polynesian Dance and Fire Show (all kids get a lei after the performance). This is way big fun. Late night family entertainment is the Todd Allen Herendeen Show. This is a Vegas Style Family show and a “Not to be Missed” show. Todd and his 5 piece band (which includes backup vocals from his wife) do a great job and celebrate many songs of the past and highlight the service men and women protecting and serving our country. Again, this is a show not to be missed and is free to attend. A magic show by Noah Well is offered on opposite nights and is also a great family entertainment free to all guests. Lastly, a dive-in movie is offered each night poolside (Disney/Pixar family movies) served with popcorn to guests.

Lastly, and most importantly, I would like to mention the security detail of this resort facility. Since we have visited this resort for many years (5 years and counting), we have come to know of the many security personnel. They ensure that all requests are met by listening to their guests and offering, “if anything they are able to do, then it will be done….”. Very accommodating and professional security detail by the Director of Operation(s) Nelson Matos and Andy Urban. They impress on me that the guests of this resort are their highest priority and they seek to fulfill this mission. It is of my opinion; this Holiday Inn Resort employs very qualified staff dedicated to your satisfaction. For this reason and many more not mentioned, I give this property the highest rating on Tripadvisor.

Something you should consider. Book early as I am told this property sells out in high season, June thru September. Also, for the best view of the Gulf, request a room with a high floor. I would suggest floors 5 thru 10 are perfect for a great view of the Gulf.

Best of Health, Sun, Surf and Family time at the beach.
Alex Taft Family
Springfield, Illinois

Room Tip: For the best view of the Gulf, request a room on the upper floors. Also consider getting a room nea...
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  • Stayed: June 2014, travelled with family
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2  Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phcolvin, Public Relations Manager at Holiday Inn Resort Panama City Beach, responded to this reviewResponded 20 June 2014

Dear Alex Taft Family,

Thank you so much for the excellent review and for sharing your experience at our resort on TripAdvisor for other families to see. We are so pleased to hear that you had another wonderful family vacation with us and enjoyed so much of what our resort has to offer from our fun kids’ activities to our family entertainment. It’s also great to hear that you found our Resort Security Team Members, as well as Nelson and Andy, to be helpful and friendly during your stay; we strive to provide a superior level of service and it’s great to hear that we are meeting our goal! Again, we thank you for choosing the Holiday Inn Resort and we definitely look forward to having you as our guests again next year!

Many Thanks,
Meagan M.

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Reviewed 19 June 2014

Sun Spree Resort was recommended to us by a family member that vacations here annually. We decided to book our first real family vacation here and were not let down. I have never stayed at a more family friendly hotel. The staff is amazing, friendly and leave you with a real sense that they truly care, and that the guest's opinions matter. There are activities daily that are kid centric, and still amenities for mom and dad to enjoy while the kids have fun. DJ Jim is such a nice guy and fantastic DJ. He gets the kids involved in activities such as dancing and hoola-hoop contests. The staff joins in the activities with the kids making them feel more comfortable. There is a spray park, main pool, kids pool, hot tub, and of course beautiful beaches. The rooms are nice, the restaurant and bar are fantastic and there are plenty of other attractions nearby. The General Manager walks around speaking to guests, making sure they are enjoying their stays. We are already planning our vacation here for next year.

Room Tip: We chose the kids room due to having 2 children. The rooms are divided but not truly separate. We...
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  • Stayed: June 2014, travelled with family
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Thank Michael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phcolvin, Public Relations Manager at Holiday Inn Resort Panama City Beach, responded to this reviewResponded 20 June 2014

Dear Michael D,

Thank you for choosing the Holiday Inn Resort for your first family vacation and for sharing your experience with us on TripAdvisor! We're so happy to hear that you and the family had a great time with us from our fun family activities, amenities, beautiful beaches, and entertainment to the great service our friendly and outgoing team members, like DJ Jim, provide! We look forward to welcoming you back to the beach, Thank you for choosing the Holiday Inn Resort.

Many Thanks,
Meagan M.

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Reviewed 18 June 2014

We are here for the fourth year running and it only took about 1 hour of unpacking and settling in to feel right at home and relaxed again. It's amazing the continous upgrades...outdoor computer center, new upgraded cabana's on the beach...what will they think of next. The staff is still unbelievable. Who doesn't love being recognized and welcomed back immediately. We are even seeing families from prior years and sitting and talking to them. Thank you PCB Holiday Inn for making our vacation the best it can be. See you next year!!!

RNG

Room Tip: ususally 10th floor is good for family suites with bunk beds...also the fifth floor has the bunk bed...
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  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Randy Gloria R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phcolvin, Public Relations Manager at Holiday Inn Resort Panama City Beach, responded to this reviewResponded 18 June 2014

Dear Randy Gloria R,

Welcome back home to the beach, we’re so glad to have you here with us again! Thank you for the great feedback about all our new upgrades, we are constantly striving to continuously enhance our resort so our guest that come back to visit us year after year always have something new to experience. We are also pleased to hear that you enjoyed the excellent service delivered by our Resort Team Members. Thank you for choosing the Holiday Inn Resort, we can’t wait to see you again next year!

Many Thanks,
Meagan M

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Reviewed 18 June 2014 via mobile

Gorgeous grounds and breathtaking views of the Gulf of Mexico. Outstanding service and onsite dining. Only steps away from soft, sugar white sandy beach and warm clear bluegreen water. Lovelier than Mexico!

  • Stayed: July 2013
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1  Thank LindaWoodham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phcolvin, Public Relations Manager at Holiday Inn Resort Panama City Beach, responded to this reviewResponded 19 June 2014

Dear LindaWoodham,

Thank you for sharing your experience with us on TripAdvisor! It’s great to hear that you enjoyed our tropical paradise from our gorgeous grounds, onsite dining, beautiful beach, outstanding service, to our comfortable rooms with breathtaking views of the Gulf of Mexico! Thank you for choosing the Holiday Inn Resort; we hope to see you again soon!

Many Thanks,
Meagan M.

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Reviewed 17 June 2014

I traveled to PCB in June for a one week solo getaway. I chose the hotel based primarily on location and the brand name of the hotel. As promised the location was perfect, situated right on the beach, just a few steps from the main grounds. The beach was white sand and the water aqua blue, except for a few days where a storm on the gulf had dredged up some murkier water (still OK to swim). The hotel is a bit dated and requires some remodel, but generally it was clean and well maintained. The hotel staff were very friendly and the rate was reasonable. The room was clearly designed for a spring break situation, with additional bunk beds and a refrigerator (not a great setup). On cleanliness it was average and I would say it was definitely in need of a deep cleaning. Repairs to the plantation shutters and lock to the outside balcony door were needed also. Overall it served my purpose for the week, although if a newer chain hotel popped up in the similar location I would definitely not be loyal to Holiday Inn.

  • Stayed: June 2014, travelled solo
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Thank Natalie_Jetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phcolvin, Public Relations Manager at Holiday Inn Resort Panama City Beach, responded to this reviewResponded 18 June 2014

Dear Natalie_Jetsetter,

Thank you for sharing your experience at our resort on TripAdvisor. We're delighted to hear that you had a great solo getaway with our perfect location, beautiful beach, and great service our friendly and outgoing team members provide! The bunk beds are only located in our family suite room type and are a favorite among families vacationing with us because they allow more privacy and comfort for large families traveling together. Our guests opinions and feedback matter to us a great deal and we are so sorry to hear that housekeeping was not up to standards, not an excellence we strive for and your comments will be passed along to the appropriate managers. Thank you for choosing the Holiday Inn Resort, we hope to welcome you back on your next trip to the beach!

Many Thanks,
Meagan M.

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Reviewed 16 June 2014

Remember, this is a high tourist town...the rooms are a little dated but clean! Great size for a family of 4. Extra sink and dressing area outside of the bathroom so more than one person can get cleaned up at a time. RIGHT ON THE BEACH, view is incredible, staff was friendly, fun activities for the kids, good size beach, clean, etc. Felt the price was fair for what we got. We'll definitely be back.

  • Stayed: June 2014, travelled with family
    • Value
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1  Thank Wendy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
phcolvin, Public Relations Manager at Holiday Inn Resort Panama City Beach, responded to this reviewResponded 17 June 2014

Dear Wendy C,

Thank you for sharing your experience at our resort on TripAdvisor. We’re so glad you and the family had a great vacation and enjoyed so much of what our resort has to offer with our clean and comfortable rooms, incredible views, great location, and our fun family activities and entertainment! It’s also great to hear that all of our friendly team members where there to help you have the best vacation. We look forward to welcoming you back to the beach, thank you for choosing the Holiday Inn Resort.

Many Thanks,
Meagan M.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Resort Panama City Beach

Address: 11127 Front Beach Rd, Panama City Beach, FL 32407-3529
Phone Number:
Region: United States > Florida > Florida Panhandle > Panama City Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Panama City Beach
#1 Romantic Hotel in Panama City Beach
#1 Top resorts Hotel in Panama City Beach
#2 Family Hotel in Panama City Beach
#3 On the Beach Hotel in Panama City Beach
Price Range: £82 - £275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Panama City Beach 3.5*
Number of rooms: 340
Official Description (provided by the hotel):
The full service Holiday Inn Resort® on the sugar white sands of Panama City Beach offers gulf front rooms, lush tropical gardens, a variety of dining options, outstanding entertainment, and superior service; all of which add up to the perfect destination vacation! With our resort's unique combination of location, activities and amenities guests have everything they need for a great beach vacation right onsite! Our pool deck features a lagoon style pool with a cascading waterfall, fountain pool, over-sized hot tubs, spacious new SeaGlass Bar & Grill, seasonal entertainment, free kids' activities, and a water playground. While guests will find they can park their car and never leave, we're centrally located, just minutes from Pier Park Mall and other great attractions. Combine business with pleasure when you take advantage of the most inspirational meeting space on the gulf coast. Our hotel's beachfront conference center energizes corporate retreats, meetings and social events. Whether you're searching for the perfect family vacation, a romantic getaway or a unique business meeting facility on the gulf, our hotel's friendly staff redefines hospitality by ensuring your stay exceeds your expectations. From beachfront rooms with over-sized balconies to fast and free Wi-Fi access, guests have everything they want at their fingertips. You'll see why we're the preferred Florida gulf coast hotel. ... more   less 
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Also Known As:
Holiday Inn Resort Panama City Beach Hotel Panama City Beach
Holiday Inn Panama City Beach
Panama City Beach Holiday Inn
Holiday Inn Resort Panama City Beach Florida

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