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“Always a brilliant stay” 5 of 5 bubbles
Review of The Wrightington Hotel & Country Club

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The Wrightington Hotel & Country Club
Ranked #1 of 1 Hotels in Wrightington
Certificate of Excellence
Norfolk
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Always a brilliant stay”
5 of 5 bubbles Reviewed 27 April 2014

I have stayed at this hotel many times over the years and have never had a bad experience. This trip was no exception. I stayed for 2 nights over the weekend in a Superior Room. Firstly I have to say I had an issue with the shower on the first night. I promptly reported it to the reception and I was offered another room. I declined this as I could work around the issue and said I just wanted to let them know so they could fix it. About 10 minutes later there was a knock on my door and the Duty Manager, Helen came to investigate my room issues. I explained the problems and was offered an upgrade to a Suite as it was free for the duration of my stay. I gladly accepted and was moved to the Maddox Suite. The suite is lovely and I would recommend this room to anyone who is looking for a special room to stay in. We ate in Bennetts restaurant on the first night and again the food and service were first class. I have eaten in there before and have never had any issues with service or food despite the restaurant being busy. I used the gym on Saturday morning and I have to say the range of equipment is excellent. Having used the gym many times on previous visits I have to say the facility is always kept up to date with the latest gadgets. Breakfast is a buffet and the food is always hot and the quality is fine. I would heartily recommend this hotel to anyone for either a business or leisure trip.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank s_gibson66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wright_Hotel, Admin Manager at The Wrightington Hotel & Country Club, responded to this review, 29 May 2014
Dear Guest. Many thanks for your kind review. We are sorry there was a maintenance issue, however, glad to hear that the situation was resolved. We are delighted that you are a regular visitor to the hotel and look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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421 reviews from our community

Traveller rating
    173
    152
    59
    25
    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
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  • English first
  • German first
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English first
London, United Kingdom
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 7 April 2014

The stay was average, I requested a king bed and was given two singles. This led to a poor nights sleep and the pillows were rubbish. The restaurant experience was very poor. Orders not taken correctly and on the first night I had sat for 40 minutes waiting for food and wasn't offered a drink once! I made my thoughts known to the main reception. This led to the second night being even worse as the waiter that had provided the bad service had been informed. Another mistake was made and he quipped to me "Oh are you just going to go downstairs and complain again like last night?". This soured the whole experience and stay at this hotel. I would not stay there again.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank F18Cook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cumbria
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

Stayed here while attending the Grand National and I have to say it was a good choice. Very easy to find lovely food great rooms and helpful staff. Thank you all. Never used the spa but our friends said it was excellent and clean again with with very nice staff.

  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 63David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wright_Hotel, Admin Manager at The Wrightington Hotel & Country Club, responded to this review, 29 May 2014
Dear Guest. Thank you for your kind comments. We are delighted to hear you enjoyed your stay for the Grand National and hopefully it was a good day at the races. We look forward to welcoming you back next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
72 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 30 March 2014

Having reviewed many hotels this one stands out from the crowd. Warm and friendly reception staff, excellent facilities (pool and gym), and high standard / quality room. Having taken a dinner B & B package the table dote diner was excellent as was breakfast the following morning. Staff were friendly and professional through our one night stay.

Almost on the M6 (Jnc 27) the hotel is well located for those travelling north or south.

More than happy to recommend this hotel and will stay there again.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Douglas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wright_Hotel, Admin Manager at The Wrightington Hotel & Country Club, responded to this review, 29 May 2014
Dear Guest. Thank you for your kind comments. It is always pleasing to recevie positive feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rugeley, United Kingdom
Level Contributor
104 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 28 March 2014

Good food and well presented. Wine list over expensive and does not do Restaurant justice. £20 for a standard Rioja is a 400 % mark up, unacceptable.
Food does make stay worthwhile.
Location perfect 3 min from Mortorway , but when in Hotel grounds you could be in middle of nowhere.

Room Tip: Loads of rooms ground floor , noisey from rooms above
See more room tips
  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
2 Thank EVANSTHERESIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 26 March 2014

This is a lovely hotel and leisure centre but why is the swimming pool so cold? My 2 year old daughter was shivering after twenty minutes in the water. There is a notice on the wall that states that the temperature is set at 29.5degrees but I am sure it isn't. I mentioned it to another swimmer and he said everyone complains but nothing ever changes. I would be interested to know what the management says. This is spoiling a lovely hotel and leisure centre.

Stayed March 2014, travelled with family
Helpful?
2 Thank Ben A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 24 March 2014

Stayed here while on business at the weekend. Had rooms, booked last minute £75 a night per room inc breakfast. Restaurant was brilliant for dinner but did have to wait a little while, you pay for what you get there, pricey but worth it. Didn't get a chance to try out the sports club but that was included. Service excellent all round. Only downside was room service chips arrived uncooked but they swapped for G&T :)!

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chipofry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Wrightington Hotel & Country Club

Property: The Wrightington Hotel & Country Club
Address: Moss Lane | Wigan, Wrightington WN6 9PB, England
Region: United Kingdom > England > Lancashire > Wrightington
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Wrightington
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Wrightington Hotel & Country Club 4*
Number of rooms: 73
Official Description (provided by the hotel):
The Wrightington Hotel & Country Club is set in picturesque countryside, yet just seconds from Junction 27, M6. This modern 73-bedroomed hotel offers award-winning cuisine, extensive conference/banqueting facilities and boasts one of the finest leisure clubs in the North West with indoor pool, gym, sauna, steam room, aerobics, hair salon and beauty salon. With an elegant reception, foyer area and landscaped courtyard...the perfect venue for business and pleasure. ... more   less 
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Also Known As:
The Wrightington Hotel And Country Club
Best Western Wigan
Wigan Best Western

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