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“Very Nice, Good Amenities, Hot Breakfast”

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Holiday Inn Express Pembroke Pines-Sheridan St
Ranked #2 of 6 Hotels in Pembroke Pines
Certificate of Excellence
Key West, Florida
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Very Nice, Good Amenities, Hot Breakfast”
4 of 5 bubbles Reviewed 28 May 2014

I stayed at this property with my family for a Softball Tournament. Large room, very clean, nice pool and hot tub. Great breakfast in the morning. Management was a little threatening with the bath towels from the room, but overall a great experience.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SRL4803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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149 reviews from our community

Traveller rating
    58
    55
    16
    10
    10
See reviews for
61
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30
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 May 2014

Excellent and confortable beds, good location, and staff were very kind. Our bedroom was very clean and nice. Breakfast is as same as other Holiday Inn Express. We liked bathroom ammenities that were updated every day.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PedroLBernal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 April 2014

We stayed at the Holiday Inn Express at Pembroke Pines, Florida in April 2014. The hotel is nothing but excellent! Our room had a decent sized bathroom, two big double beds, a sofa/lounge area, wardrobe and TV. I have stayed in many hotels and have encountered a range of standards from the staff, however, this is the first time that I've stayed in a hotel where all the staff were exceptional. After a very stressful journey the night receptionist went beyond the call of duty to help us. All the day staff that we encountered from the domestic staff to the receptionists were lovely, all were very polite, friendly and more than willing to help. The only comment I have regarding the appearance and cleanliness of the hotel is immaculate!! We will without hesitation be staying there again. A personal thank you to all the staff. x

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DianeColeUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackie S, Front Office Manager at Holiday Inn Express Pembroke Pines-Sheridan St, responded to this review, 1 May 2014
Dear DianeColeUK,

Thank you for sharing the details of your wonderful stay! We are glad you enjoyed our breakfast – it was a pleasure to serve you. We hope that you will come back and visit us for a vacation in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
70 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 29 March 2014

Holiday Inn Express pretty much the same everywhere.
This location was great because of the morning staff at breakfast
We were here during Presidents Day weekend, not realizing that it was.
Hotel was packed, but the staff kept bringing food out with all the kids and business people getting breakfast.
It was close to ending breakfast, but they still kept bringing stuff out and were very helpful with the children and adults who needed a hand with a crowded breakfast area.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IllinoisTravelnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 27 March 2014

The hotel itself was fine but I found a used needle laying just behind vehicle in parking lot that really creeped me out especially that I have a baby that runs around and could of possibly picked it up. There needs to be staff to regularly clean up the parking area, in particular the area with the wood chips where I found syringe. In the room there was a large wet spot by air conditioner which needed attending to. Overall the hotel was fine. Just needs more maintenance with a couple things.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrs L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Pembroke Pines-Sheridan St, responded to this review, 12 April 2014
Dear Mrs L,

Thank you for staying with us and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the condition of our facilities. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Thank you again for your review and have a wonderful day!

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 15 March 2014 via mobile

The 2 at the front desk the morning if 3/15/14 were not helpful, cocky, argued with eachother over who was right on what I was saying. This was a business executive booking and they made the experience a bad one. Not helpful at all in so many ways. Ill never book here again. On top the rooms at $250 a night for an ugly lowelegance and decor in the suburbs is way over priced.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LizAsesor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Pembroke Pines-Sheridan St, responded to this review, 31 March 2014
Dear LizAsesor,

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We are sincerely sorry to read about your negative experience with the front desk staff. Please be assured that we treat this matter seriously as this will be looked into. We hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Porto Alegre, RS
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 March 2014

I don't understand why so many lower ratings. The hotel is in a quiet place, nor near nor far everything and I had a nice stay there. The hotel offers a good breakfast, with coffee, milk, muffins, fruits. Another amenities are a small but nice sauna, a pool and a large parking. The business room is ok, with 2 pcs, useful when you don't have any internet capable device. The wifi connection was good. My room was clean everyday and the front desk was helpful. The beds are very comfortable and the room is large. The room has a fridge and a mini kitchen, very useful to prepare a fast meal. The price/quality is very good. If one day I visit Miami again, I will return to this hotel.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mayler M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Pembroke Pines-Sheridan St

Property: Holiday Inn Express Pembroke Pines-Sheridan St
Address: 14651 NW 20th St, Pembroke Pines, FL 33028-2803
Phone Number:
Region: United States > Florida > Broward County > Pembroke Pines
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Pembroke Pines
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Pembroke Pines-Sheridan St 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Our brand new Ft. Lauderdale area all-suite hotel offers premium amenities. Enjoy comfort at the Holiday Inn Express Hotel & Suites of Pembroke Pines, FL near Ft. Lauderdale. We're only 13 miles from Fort Lauderdale International Airport (FLL). Vacationing families will love staying at our all-suite hotel in Pembroke Pines, located just off I-75 with easy access to numerous local attractions. Nearby sights and activities include Dolphins/Marlins Stadium, Calder Race Course, shopping at the Sawgrass Mills Outlet Mall and the Hard Rock Casino. Other attractions in close proximity include C.B. Smith Park, downtown Fort Lauderdale and the breathtaking Flamingo Gardens. Business travelers looking for lodging near Fort Lauderdale will be impressed by the convenience of our Pembroke Pines hotel. Situated in a suburban area outside Ft. Lauderdale, the hotel offers close proximity to companies such as Lucent Technologies headquarters, Carnival Cruise Lines corporate headquarters, the Nissan Training Facility, American Express, & the Cleveland Clinic Hospital. In addition, we provide a business center with fax, copier, printer and free high-speed Internet access to keep you in touch. While staying at our Pembroke Pines hotel, enjoy amenities like an outdoor pool & Jacuzzi, 24-hour fitness center and a free hot breakfast bar. The Holiday Inn Express hotel near Fort Lauderdale is the smart choice for every traveler. ... more   less 
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Also Known As:
Holiday Inn Express Pembroke Pines-Sheridan St Hotel Pembroke Pines
Holiday Inn Pembroke Pines
Holiday Inn Express Pembroke Pines-Sheridan St Florida

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