We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unpleasant accommodation; not as advertised”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Grand Palms Hotel, Spa and Golf Resort
Ranked #5 of 6 Hotels in Pembroke Pines
Reviewed 9 February 2014

My counsins arrived from Venezuela yesterday to this hotel which I had based on the hotel rating and pictures. However, what a disappointment! It was nothing like the pictures: everything was old and worn out (my cousin added the mattress was uncomfortable as well), and it looked more like a motel than a hotel and spa. Breakfast was also not what they expected, offering some toast and jam and nothing warm. Overall, I guess it is a no frills hotel but at almost $200 a night for the area, they expected a bit more. I would definitely not recommend this hotel to anyone, especially not with a family with older people and children.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank america m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (245)
Traveller rating
Traveller type
Time of year
Language
  • More languages

99 - 105 of 245 reviews

Reviewed 5 February 2014

My husband had been working in the area for several months- for several reasons (health included) it was decided that I should not stay by myself- so I made the trip to Pembroke Pines. I was very pleased as we pulled into the parking area, there is a beautiful fountain - valet service is offered to hotel guests as well. The hotel itself is an older property, but the room was pristine- as it was the entire duration of our stay- (other then the messes 2 adults can make of a hotel room!) I actually scaled back the service trips that housekeeping made... they were always pleasant and professional- I just felt like for us- a quick change of towels and trash removal were more then sufficient. The housekeeping service was some of the best - and both my husband and I have traveled for work for many years and stayed in many different hotels/resorts.

Our room faces the course and the views are fantastic, morning fog, ducks and geese wander the property- there are 3 courses on property, all in great shape, golfers move along at a consistent pace- top notch facilities! Lastly, I would like to be sure and comment on L'Fontana- the restaurant/bar that is in between the hotel and the pro-shop. Upon check in you're given a coupon for continental breakfast served daily (weekends included) The bar area serves lunch all day with excellent service- Happy hour is M-F with drink specials- again all with exceptional service!

In closing I would like to say the staff from check in are friendly, attentive and I don't refer to this as my hotel but I call it home- This will be my only destination for a further South Florida stays.

Room Tip: My preference was a golf course view, but it was just me and my husband and we enjoyed watching the...
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DAVE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt W, Marketing Director at Grand Palms Hotel, Spa and Golf Resort, responded to this reviewResponded 4 June 2014

Dear Casselberry Family,

Thank you for such a detailed review of your stay! We are happy that you enjoyed your stay completely. Your review was very accurate on how guests stay here. I am glad that you were able to see our beautiful landscapes. Also witnessing our ducks & geese on the golf greens :)

We are striving to provide every guest with the experienced you had during your stay.

Thank you for your honest review and we welcome you back in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2014

First of all I was working in the area and had extended stay, (3 months), overall everything was
great. Would like to see a little larger refrigerator. All the staff from the front desk to the grounds keepers were great. Rooms were clean. Landscape was nice. Did enjoy breakfast on ocassion and was a real bargin. Again, as I said had a very enjoyable experience. Cannot comment on the
golf, as I do not golf, but did do some fishing in the water traps after dark. (shhhh)

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank beachbum4878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

As sometimes happens, photos of the rooms on the internet were misleading. Rooms are old, musty, so dated. Bed was so uncomfortable we felt like we slept on the floor. Grounds were pretty, but pool needs updating. Best part was the restaurant and staff there. Food excellent. Bar lots of fun. However, won't ever stay there again.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 2011ramblinlovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

They have really put in a lot of work on the golf course.it was much improved since last year.the rooms are being redone and the bar is a great place to hangout after golf.the staff is really friendly and attentive.

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Pop1ski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 January 2014

For my 50th birthday, I wanted a little getaway that would not be to far away from home. I decided to stay at The Grand Palms Resort with one of my best girlfriend, We were welcomed with an amazing staff. They took care of all of our requests. Sunny was the greatest!!! Very sweet and helpful!!

I highly recommend staying at the Grand Palm Resort, you will be treated like royalty at a great price!

  • Stayed: January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Marie-Josee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

It’s not a Ritz Carlton but it was everything we wanted on a vacation; good clean accommodations, great golf course and spa. The people made us feel special from the day of our arrival to the day we left. I forgot to mention their name; it’s Grand Palms Resort in South Florida.

I highly recommend them.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Pembroke Pines
1.4 mi away
Hampton Inn Ft. Lauderdale West / Pembroke Pines
1.2 mi away
Fairfield Inn & Suites Fort Lauderdale Pembroke Pines
1.6 mi away
Holiday Inn Express Pembroke Pines-Sheridan St
Show Prices
Show Prices
Show Prices
7.0 mi away
Stadium Hotel
Stadium Hotel
#1 of 1 in Miami Gardens
572 reviews
4.2 mi away
Hampton Inn & Suites Ft Lauderdale / Miramar
9.9 mi away
Quality Inn & Suites Hollywood Boulevard
Show Prices
Show Prices
Show Prices

Been to Grand Palms Hotel, Spa and Golf Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Palms Hotel, Spa and Golf Resort

Address: 110 Grand Palms Dr, Pembroke Pines, FL 33027-1300
Region: United States > Florida > Broward County > Pembroke Pines
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 6 Hotels in Pembroke Pines
Price Range: £82 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Palms Hotel, Spa and Golf Resort 3*
Number of rooms: 137
Official Description (provided by the hotel):
With 137 comfortable rooms and suites located on a 27 hole golf course with all of the amenities that you would expect of a first class golf facility including a pro shop, excellent food and beverage services and a staff that is ready to cater to your every whim. Minutes from South Florida's famed beaches and some of the best shopping in the country we invite you to relax at our resort while having access to all that South Florida has to offer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Agoda, Hotels.com, Expedia, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L., getaroom.com, HotelQuickly and Cancelon so you can book your Grand Palms Hotel, Spa and Golf Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palms Hotel, Spa And Golf Hotel Pembroke Pines
Grand Palms Pembroke Pines
Grand Palms Hotel, Spa And Golf Resort Pembroke Pines, Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing